Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,356 Reviews

95 %

of reviewers recommend Moda Furnishings UK

Company Reviews

Questions

Metrics

4.8

Based on 4,356 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mark and Brian did a great job on delivery”

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Posted 4 years ago

Thank you so much for a wonderful review! I'm sure Mark & Brian will be over the moon to hear you were pleased! We hope you love your new Moda Furniture! Jack @ Moda

Posted 4 years ago

“Easy web site to browse and the purchase system easy to navigate”

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Posted 4 years ago

Thank you so much for the lovely review! We're always here to help if you have any questions too! Jack @ Moda

Posted 4 years ago

“Brilliant service by Moda and your delivery guys Lewis and Karl both friendly and helpful”

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Posted 4 years ago

“Easy to navigate”

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Posted 4 years ago

Our easy to use website makes it easy for our customers to browse from our wide range of luxury furniture. Have a lovely summer! Joe K @ Moda

Posted 4 years ago

“John and Leon were really helpful, friendly and efficient. Great service”

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Posted 4 years ago

Thank you for the great review, J. So pleased you received such great service from John & Leon. Have a lovely summer. Joe K @ Moda

Posted 4 years ago

“Straight forward ordering very pleased with the order with premium delivery great!!!!!”

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Posted 4 years ago

“Alex and Adrian delivered in a very speedy, polite and efficient way, assembling our furniture in mere minutes. Very professional and clear instructions left by the guys. Would definitely use again. Thanks for an awesome job guys!”

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Posted 4 years ago

“Just taken delivery of gorgeous garden sofa. Very comfy cushions . Lewis and Carl were super friendly and efficient . One of the chairs arrived slightly damaged - this was spotted by Lewis and Carl - not me . They sorted straight away for me. Great professional service .”

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Posted 4 years ago

“Took delivery a year ago of a complete dining set including fire pit. A small hole appeared in the dining table one year on - company have been fantastic - offered us a collection and repair or agreed to our request of changing table to a ceramic top at only a small additional Cost. Top service!!! Would highly recommend!”

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Posted 4 years ago

“Very helpful lady who knew the answers to our questions and explained everything very clearly”

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Posted 4 years ago

“Louis and Anthony gave great service when they delivered my Moda furniture. . This is my second set of Moda furniture. The first, ordered over one year ago looks indistinguishable from my new matching Hampton Bistro set, which is testament to the quality of the products as my first set had stood outside throughout our awful winter.”

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Posted 4 years ago

“Great customer service again. A call from the delivery to advise the delivery team and efficient drop off. Highly recommend Moda.”

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Posted 4 years ago

“What a great company to deal with! Really friendly and knowledgeable staff who go out of their way to help with advice and give a first class service. Website is excellent but one can still talk to staff on the phone if preferred, which is a real treat in these times of automated communications. Thank you”

Helpful Report

Posted 4 years ago

Great review, thanks for the five stars! We like to give a personal service on whichever channel our customers prefer via live chat, telephone or email! Have a great Summer! Joe @ Moda

Posted 4 years ago

“Purchased new furniture set on Tuesday from the clearance section came on Wednesday with a fantastic service, I would highly recommend this company”

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Posted 4 years ago

“We have had the FUSION CUBE - CORNER SOFA AND DINING COMBO for 2 seasons and love it. Recently we requested a replacement part and Chris and Joe K from customer service couldn't have been more helpful. I recommend this company and their products to anyone.”

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Posted 4 years ago

A great review for the newest members of the team! Thanks so much for your feedback and the stars! Joe @ Moda

Posted 4 years ago

“Phone answered very quick. Very helpful. Can’t wait for furniture to arrive. Long wait but that’s due to Coronavirus.”

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Posted 4 years ago

Sorry for the wait, D! Due to the Suez Canal and COVID a small number of our products have longer lead times! We are hoping these will improve. Thanks for the great review! Joe @ Moda

Posted 4 years ago

“Very easy to order over phone”

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Posted 4 years ago

Our Outdoor Living Team have great knowledge of our product, so ordering over the phone or live chat is really easy and you get to speak with a member of our helpful team. What more could you want! Have a great Summer! Joe @ Moda

Posted 4 years ago

“Very helpful staff”

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Posted 4 years ago

Thanks, A! The Moda Outdoor Living Team are great bunch, know loads about our products and love to help customers find their perfect outdoor furniture set. Joe @ Moda

Posted 4 years ago

“Andy and Ryan were super efficient in their delivery and assembly today.”

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Posted 4 years ago

Great feedback for Andy and Ryan! I will make sure this is passed on to them. Have a great Summer! Joe @ Moda

Posted 4 years ago

“Website said 3-6 weeks, and I thought I’d be waiting much longer. Arrived in 3 weeks and delivered by very friendly staff - awesome service!”

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Posted 4 years ago

We always aim to deliver a first class and efficient service, P! Thanks for the great feedback and the 5 starts! Joe @ Moda

Posted 4 years ago

Moda Furnishings UK is rated 4.8 based on 4,356 reviews