Modern Rugs UK Reviews

Name: Modern Rugs UK
Rating: 4.56

4.6 Rating 2,250 Reviews

90 %

of reviewers recommend Modern Rugs UK

4.6

Based on 2,250 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

01388 663738

Email:

sales@modern-rugs.co.uk

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Modern Rugs UK 5 star review on 6th February 2020

148

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm delighted with my rug, it is good quality & excellent value. The description & image are completely accurate. Very good service & fast delivery.”

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Posted 6 years ago

“I was very pleased with my rug and was delivered for quicker than I thought also the girl i spoke to was very helpful thank you pat w.”

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Posted 6 years ago

“Great quality of rugs and I would recommend it to everyone.”

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Posted 6 years ago

“This is a very honest and up-front company, sorted out a problem within a couple of hours. Delivery of my rug within 3 days. The choice of rugs and sizes is also really good!”

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Posted 6 years ago

“Prompt delivery and I love my new rug which is as described”

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Posted 6 years ago

“Rug is great, good quality, highly recommended”

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Posted 6 years ago

“Excellent service my rug arrived within days. Great quality and great customer service as I had to return it for a larger size. Refund was fast and funds went back into my account within days.”

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Posted 6 years ago

“The order process was straightforward and delivery was quick and on schedule. The rug itself is perfect, exactly what I was looking for and the colour are true to the on line pictures.”

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Posted 6 years ago

“Really pleased with the whole experience. Unsure at first, especially when rug was out of stock after I'd paid. But, we were kept fully informed, with options and decided to wait for new stock. It arrived really quickly. The rug is fabulous and cheaper than John Lewis! What's not to like? Thank You Modern Rugs.”

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Posted 6 years ago

“Love my new rug x”

Modern Rugs UK 5 star review on 28th March 2019

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Posted 6 years ago

“Bought this rug a couple of weeks ago for my lounge , absolutely love it , so soft the colour is beautiful, would highly recommend..”

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Posted 6 years ago

“I love the new polypropylene rug that I bought for my lounge from Modern Rugs. It's bright, hardwearing and so easy to use either vacuum or carpet washer. I would like to say here that I notice many new rugs claim to be made of New Sealand wool. This would be all right except for one important reason: all NZ lamb is Halal Slaughtered for Muslims, isn't labelled as being so and is therefore put in front of the world as a perfectly acceptable product when it clearly is NOT.”

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Posted 6 years ago

“Great product - excellent value for money and fast delivery.”

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Posted 6 years ago

“Love the rug! Looks exactly like the picture and feels really luxurious- delivery was super quick and efficient!”

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Posted 6 years ago

“We were very impressed with the fast delivery service. The rug itself is lovely and we are very happy with it. Slightly concerned that there appeared to be a fault in the weave when we unrolled it, but it looked like it was an effect of being packed and it was easily corrected with some slight brushing. I would definitely use this company again.”

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Posted 6 years ago

“Excellent rug quality and price. Very speedy delivery. Only slight criticism is that i planned on delivery being 5 to 7 day's as per website but got email to say earlier when we were away. Sorted it out on the phone but luckily checked tracking to find again it was going to be delivered a day earlier again so another phone call to sort. If i hadnt checked tracking and took their word on delivery date we would still have been away and it was a large rug.”

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Posted 6 years ago

“Lovely rug great delivery. Thank you”

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Posted 6 years ago

“Ordered and delivered extremely quick. Lovely quality .definitely will use again”

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Posted 6 years ago

“I recently purchased a lovely silver grey rug to match my stair carpet and curtains.I was very pleased with the quality of the rug and the service provided.I would reccomend Modern rugs UK to anyone.”

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Posted 6 years ago

“Very pleased with my purchase and delivery thereof”

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Posted 6 years ago

Modern Rugs UK is rated 4.6 based on 2,250 reviews