“Modily helped me when my first package was not delivered properly and sent a replacement with my dresses. Everything I have ordered has fit well and I have been very happy with my orders.”
“DO NOT USE THIS COMPANY!!!!! I ordered some black cover up pants and a white cover up dress. I did not like the pants and after spending a long time on the website trying to figure out how to return them, finally received a label to download. The dress had a very large stain on it. They told me not to bother returning it and that they would send me a new one. Based on this, I returned the pants only. I then received an email saying the dress was out of stock and to return it — AT MY OWN EXPENSE - for a credit to my non existent Modlily account. I said I wanted a refund and they are refusing to give me one, even thought the item I received was defective. They have now sent me an email saying the pants I returned were not in an acceptable condition and had to be destroyed and will not refund me. I returned them immediately, in their original packaging. This is a HORRIBLE company. Indian owned. DO NOT USE THEM!!!!!”
“Everything I have gotten from Modlily has been perfect! From tops to dresses to bathing suits they have not only fit perfectly but are made well and I love them all. I have every intention of buying from Modlily again, and probably soon.”
“I ordered 2 swimsuits from Modlily and I absolutely love them! Wore them on vacation and received so many compliments! Washed them on gentle with cold water and they came out perfectly. Getting ready to order 2 more.”
“I have had many purchases that I absolutely love. I did return one item. The return process was very easy, and I received a refund (store credit) almost immediately. Very satisfied.”
“The swimmers are always buy. They’re very comfortable. The sizes are correct and I recommend them to people and a couple of my friends bought off this company as well.”
“I am trying to return a dress that is an exchange that I didn’t ask for or want. I tried to reach them and told them not to send me an exchange and just
Return my payment. They said it had just been mailed. I am so frustrated by their lack of customer service!!! I get the same email from them every time I try to reach them! This has been 2 days of no help at all!! I
Will never buy from them again, and I
Am warning others to be very careful.”
