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Modlily Reviews

2.0 Rating 726 Reviews
23 %
of reviewers recommend Modlily

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Modlily 1 star review on 23rd July 2024
DA Texas
Modlily 2 star review on 9th June 2024
Anonymous
Modlily 2 star review on 9th June 2024
Anonymous
Modlily 1 star review on 29th May 2024
Janice
Modlily 2 star review on 18th May 2024
Anonymous
Modlily 1 star review on 13th May 2024
Cindy
Modlily 1 star review on 19th April 2024
Anonymous
5
Anonymous
Anonymous  // 01/01/2019
Reading reviews I thought I would buy items with visa gift card. Immediately they would not except the card and wanted my credit card which I would not give them and they emptied my cart,so that alone tells me it's a scam.
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Posted 1 year ago
Horrible company. When they shipped the order it showed it wouldn’t be here in time. I canceled the order. They refused to cancel the order order. I requested cancellation several other times. Shipper didn’t even send it for nine days. There was no movement on the label. When I returned it, they said to use their label or it would occur shipping fees and then they deducted almost $20 for that label fee refused to cooperate with a refund. Communist, communist people is horrible and they can’t even give you an honest answer. As bad as Timu or whatever that awful other app is from China(TikTok). But they were Chinese I would never bought from them because they’re just collecting information
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Posted 1 year ago
I really wanted to order from this company, but after seeing all the HORRIBLE reviews I am so glad I didn’t do it! So disappointed because the swimsuits are so pretty! According to EVERY review, I would never see the swimsuit in person because this company never sends out the merchandise people order! How do you all not get shut down?? How do you live with yourselves scamming people???
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Posted 1 year ago
I ordered a dress based on the picture on the site. I received a notice from USPS that they had tried using counterfeit postage and that it would not be delivered. I wrote them to cancel the order and refund my money. The next day I received ANOTHER IDENTICAL DRESS! When I looked at the dress, the “polyester “ was nothing like I’ve ever seen. It looked/felt an outdoor tablecloth and the dress was HUGE even tho it was marked small. I knew better but ordered it anyway. And now I can’t get a response to my request for a return and refund. And I have two of these things.
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Posted 1 year ago
Bait and switch. First, your credit card will be charged, but you will not receive your order for weeks. Second, I ordered 4 blouses from the cute selections they have. I received 4 horrible blouses that are not the right size or anything like what I ordered in style, color, etc. I tried to return them, but I am only allowed to return what I ordered and since these are not the ones in the picture, they will not accept them. I am stuck with 4 blouses I will never wear (even if they were the right size) and I am out the money. Do NOT do business with this company.
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Posted 1 year ago
I ordered a bathing suit weeks ago and have not received it. I probably never will according to reviews which I read ordering. I will never again order without reading reviews of a company first!!
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Posted 1 year ago
I ordered 2 swimsuits but only 1 was sent. When I sent an email the response was my package was already delivered. I feel like I have been scammed. I want to return both swimsuit but only have 1 to return and no customer support.
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Posted 1 year ago
So grateful for all these reviews. The bathing suits look gorgeous but if they never arrive and they won’t refund you I'll steer clear. I’m sorry for all of you that have been ripped off by this company but you saved at least one person the same pain. So thanks to all of you for sharing
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Posted 1 year ago
Took my money. Never received item. Tracking is useless.will try to get a refund.
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Posted 1 year ago
I ordered4 bathing suits from Molly over 3 months ago and when I was sent the tracking info, they said it wasn’t from their company. I’ve yet to get my order and will never order from them again ! How do you order from one company but they say you didn’t?
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Posted 1 year ago
8 weeks later and goods haven't arrived neither has the refund I asked for...scammers is all I can say
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Posted 1 year ago
I returned items purchased , they verified receipt through tracking, they have refused to reimburse me after multiple attempts to get a refund. It has now been over 3 months. Do not buy from such an unscrupulous company.
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Posted 1 year ago
I WILL NEVER ORDER FROM THIS COMPANY AGAIN. THEY SENT DAMAGED GOODS AND REFUSE TO ACCEPT THEM BACK FOR A REFUND. IN MY VIEW, THE MATERIAL THEY USE FOR SOME OF THE CLOTHES IS CHEAP AND NASTY, I CANT BELIEVE THAT ALL OF THE POSITIVE REVIEWS ARE GENUINE. IF I COULD LEAVE A 'MINUS STARS' REVIEW, I WOULD.
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Posted 1 year ago
I ordered a top which I received today. It is so big, baggy, and shapeless with a huge v going halfway down my back. Totally useless and nothing like the pictures. Can't be bothered going through the hassle of returning this so I'll give it to the local thrift store. I will NEVER order from this company again!
Modlily 1 star review on 29th May 2024
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Posted 1 year ago
They took money thru PayPal fast, ordered May 3rd, going on vacation 6/10, won’t rely on them again!! Pics of swimsuits look good if you have time to wait! I’ll be shopping elsewhere from now on!🤬. Haven’t received so who knows if they fit or quality ???
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Posted 1 year ago
I would like to rate my bathing suit if I ever receive it….. processing for a month now.
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Posted 1 year ago
It’s been almost a month since they took my money. No shipping or thanks for your order. Zero communication until I opened a PayPal dispute. Now it’s just empty promise after empty promise. At this point I just want my money back!
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Posted 1 year ago
Ordered a top and paid with PayPal. I received an email that my order was receive on May 22nd. Never heard another word and the email has disappeared. Tried emailing but no response. Crooked company.
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Posted 1 year ago
My order took over a month. I want to return, but I can’t get into my account. Now they say my account doesn’t exist. There is no phone number to contact them and no one is returning my emails.
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Posted 1 year ago
My top was huge--way too large. Tried it on and then immediately started a return. Mailed the return with Modlily label on 4/19/2024. It was delivered on 4/26/2024 after going to California and then New Jersey. I asked for a refund. Modlily repeatedly offered a store credit. Finally got a refund on 5/22/2024- almost a month later. But the refund was $17.18 on a $32.36 purchase. Modlily said they discounted the price of the top and also charged for the return. Their policy says nothing about discounting new merchandise that has never been worn and was quickly returned.
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Posted 1 year ago
Modlily is rated 2.0 based on 726 reviews