“I have tried 3 times to order a bathing suit and gave all the proper documentation. When you asked for my photo...that was it. You have lost an excellent customer. I will continue to order bathingsuits from CupShe. They know how to treat their customers.”
“This is a TERRIBLE company. They shipped my order which is "stuck" at the border, and all they did was repeatedly send me a notice that it is stuck. It has been stuck for 2 weeks and 2 days and they have done nothing. Ridiculous. They say that 240 people ordered the same item within 24 hours. Are they all stuck as well? Shop locally. Don't use this company.”
“I have been trying to return an item for days now. The company is not reliable. There is not a way to voice your concerns by telephone. I have been texting on facebook messenger, but have not been getting results. My advice, if you don’t think it will fit don’t even bother buying it unless you can afford two of the same item.”
“I would t even give them one star but it doesn’t offer that. DO NOT waste your money. I placed an ordered July 3rd and still haven’t received it. One item I ordered shows out of stock so I cancelled it. Did you know they only refunded a small amount knowing I couldn’t dispute it? Thieves!”
“Do not shop with Modlily. The bathing suits I ordered were bad quality and the customer service never responded on how to retun the merchandise until it was to late to return. You will have the same experience. Stick with shopping in a store to have the right fit and good quality.”
“Order placed and money taken from my CC on July 15th. It is now August 7th and I still don't have the merchandise, and they shipped from Las Vegas. This is coming USPS to Hawaii and it is stuck in transit since July 28th. This company is exactly what all of the other unhappy customers have said, HORRIBLE service, HORRIBLE customer care and this taught me a lesson to check all reviews before buying something. If all of these people are saying the same things the message is RUN RUN RUN do not buy anything from them.”
“ordered 2 bathing suits, took forever to receive only to open package and find a damp dirty (shoe marks) on edit bathing suit and second one was not what i ordered. note they want pics and stuff before accepting return. DO NOT BUY FROM THEM! WARNING!!!!”
“Disgusted my money was stolen, and not returned despite requests for a refund, as items delivered were cheap quality made in China which I returned immediately, have given me a store credit which is useless”
“Same as all of the other customers. They cheat you and will not refund the money. The items are dreadful and not at all as per their pictures. something has changed and they are not the same with quality and also lousy delivery, so I will not be ordering from them again”
“I ordered 4 bathing suits in March 2025. They said they delivered July 2025...4 months? The second problem, I never received them. They reordered them and 11 days later they said they delivered and guess what, I still never got them. Now they won't even acknowledge my emails.”
“Never will I order from Modlily again. I finally got the items after a month, and all of them were huge, so I returned them. A month later no refund. Not impressed with this company what so ever!! Someone is living high on the hog with $$ they still from their customers.”
“I ordered 3 swimsuits on 7/8. They were supposed to arrive by 8/1 at the latest. Two were a birthday present and I wanted my friend to be able to wear them before the summer is over. The last time the tracking was updated was 7/30. I have 5 more items in my cart that I really want to buy but there is no way I'll be ordering from this company again and I won't recommend them to my friends or family”
“I've tried to unsubscribe for their emails about 50 times and no one will take me off the list. I even chatted with an agent who said she would do that and it never happens so I'm just blocking it of course but I mean come on people..... they are sketchy and evasive, and I'll never order from them.”
