“BUYER BEWARE! After placing an order for almost $100 and receiving it, none of them fit and they stated that the items were not eligible for refund/exchange because I purchased under their buy 3 get one free promotion. So now I've got 4 tops that don't fit and I have no recourse. IT'S A SCAM!!!”
“I bought some items and returned them properly in the bags they came in, within 5 days. They are not refunding my money. Which is over $100.00, by stating it did not meet the criteria. As I read reviews I see that everyone gets the same reason.
DO NOT BUY FROM THIS COMPANY. THEY ARE RIP OFFS. They should be banned from selling anything! They now have my $100.00 and want to give me a 10.00 coupon. Very dishonest company…”
“I purchased a swimsuit, my total was $50.60. The swimsuit was too large and had to return it, I was issued a refund in the amount of $29.99 This is the first and last time I will order from this company.”
“One stare is too many. Do not order from this company. The merchandise is awful, the colours are not the same as in the photos. Still trying to have my credit card refunded and all they want to do is give me a store credit. Why would I ever buy from them again.”
“Horrible customer service. I bought three swimsuits. I needed to return two. They say you can exchange them once. Every suit I picked out for exchange it said they were unavailable yet I could put them in my cart to purchase. So then chat helped me slowly. It took a good hour. I sent them back and they are offering me $10 credit!!! They said one of them stinks. The one I didn’t even try on!! I never wore them. I don’t even try the one on. The bottoms had a pinkish tinge and I thought they looked wierd. Now they won’t help me. I want them to send them back. I know they will resale them. I left the paper in them. I did everything right. Don’t buy from this company.”
“(1) There sizes are very wrong I wear a medium and ordered a large just to be safe I can always take up but not let. I couldn’t even get them on. They are swim suit it’s more like a Xsmall or a zero😡 (2) I wouldn’t even try to return it took 7 weeks from the day I ordered to even get them. I’ve not got the rest of my life to try and get a hold of an idiot to return them and then wait to be credited back. 1st time ordering last time this company is a rip off can’t get a hold of anyone ever.”
“I just received an email saying peculiar smell and they will not refund my money. The dress was too big and only tried on once. This site is a rip off! Do not use them! Looks like I’m not the only one with this issue!”
“I just received an email upon my return saying peculiar smell. I tried three suits on didn’t fit. Returned immediately. Refusing refund. Been a customer for five years. Will never purchase again! Horrible the the way they treat returning customers. First time returning! Beware!!!!”
“5/11/24. Their ad on Facebook today clearly stated Buy 2 get 1 free on every top I looked at; HOWEVER, as soon as I emailed a complaint to them about advertising it on their website as Buy 3 get 1 free, they immediately went back facebook and changed it to what was shown on their website.”
“DO NOT PURCHASE FROM HERE. I placed an order on 4/27/2023. I canceled the same day because the delivery day was almost a month later and I will not be home for a few weeks. I was told 3 separate times I was getting a refund and never received it.”
“I will NEVER purchase anything from this "company" due to your CONSTANT, flashing ads on almost every page I visit. I hate your "marketing", you'll never get a dime from me. Making people hate you is really bad for your image.”
“I have 1 order that said that they were delivered on this past Saturday morning and I have not received it. The other order said it was delivered this past Monday morning and guess what no order. They said that they would resend them, we will see. Don't think that I will be doing business with them anymore.”
“Same as most other people. Bought two tops, paid with PayPal. Got a message that one top was out of stock. Most companies would refund your money immediately. Not this company. They want to give you a store credit but they do have an option to withdraw the funds. I’ve been going back and forth with them for a month. Finally today I filed a complaint with PayPal. I also did finally receive the second top and of course it’s too small. Sent it back and waiting for a refund. I will NEVER do business with this company again EVER. Buyer beware.”
“I ordered a top over a month ago. Modlily said it would arrive between April 24 and May 1. Today is May 8 and I haven't heard from them nor seen my shirt.”
“I had some items that I ordered for a trip and have received half of it. The other half was suppose to be to me by May 3. I have contacted them MANY times and thru the chat they keep saying I will have it in a few days but it hasn’t even shipped. I’ve emailed and submitted multiple tickets but no one will get back with me. Please help!”
“DO NOT BUY!!! The garment I ordered does not look like the one I was supposed to receive. It is so thin and cheaply made! I have sent 6 emails and nothing! They will not return any emails 😡😡😡”
