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Money Expert Reviews

1.7 Rating 154 Reviews
15 %
of reviewers recommend Money Expert
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Money Expert 1 star review on 21st December 2025
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Money Expert 1 star review on 7th December 2025
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Money Expert 1 star review on 20th September 2025
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Money Expert 1 star review on 28th July 2025
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18
Anonymous
Anonymous  // 01/01/2019
High pressure cold calling re: BT broadband. Won't take no for an answer! 6th call in recent months. One person even came back 1 hour later to check that we hadn't changed our minds! They need to be stopped.
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Posted 2 years ago
Had one at my door, assured me that I was going to get better broadband speeds by switching to BT, telling me that the guarantee would ensure that even over WiFi, even 100ft down the road, my speeds would never drop below 700mb/s. When later setting up the deal on the phone I looked in to this, turns out he totally made all of that up, lied to me so I would sign a two year contract.
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Posted 2 years ago
Cold callers, banging on doors at 8pm, they claim that "neighbours have complained about slow broadband speeds" - lies. BT, yet again using third party to harrass people into buying their overpriced services. Will be launching a civil trespass suit if they bang on the door again
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Posted 2 years ago
They exclusively hire people who are selectively blind to ‘no cold callers’ signs. Always have the same line about how the neighbours have complained about the internet. Target the same street over and over again. BT should be ashamed of themselves for ‘partnering’ with these unethical harassers. Had to fork out for a video doorbell just to avoid dealing with them.
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Posted 2 years ago
Turned up at my front door. Lied to me saying from money saving expert. Was polite but dishonest.
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Posted 2 years ago
Knocked on my door. Told not interested. Came back the next day! Telling me my prices are increasing which is totally incorrect I am with BT essentials amd they are not increasing
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Posted 3 years ago
Claimed to come from Bt and was explaining an upgrade in the cables. When I realised a salesman told him I would not buy on the doorstep. He said he wasn't selling but merely introducing to BT (whatever that means). A blatant lie as he then went on to say that he could get a much better deal on broadband than through the BT website.. again I suspect a lie. Ended up shutting door in his face as he was not prepared to go when I said I was not interested.
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Posted 3 years ago
Rude and aggressive fraudsters who ignored our repeated explanations we were staying at a holiday cottage.
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Posted 3 years ago
Couldn't give a shyte . Only concern is Randoms trying steal copper at which point I have "legal" right to put a nail through there knees other than that couldn't give shyte .don't knock here again
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Posted 3 years ago
We are in a NO COLD CALLINCPHG area yet the chap still knocked the door. Said he was from BT about broadband fibre. Told him I would report him to the council.
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Posted 3 years ago
Cold call. Very evasive. Lied about our neighbours, and what she actually wanted. Stated she worked for BT. Disgraceful. Sent her away.
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Posted 3 years ago
Cold-called. Outright lied and said that our internet access via copper telephone wire was going to end soon, and that FTTP was the only possible way to preserve an internet connection at my property. Obvious nonsense.
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Posted 3 years ago
As per other comments they ignore no cold calling signs and imply they are working on behalf of BT. Unhappy when I wanted to inspect identification.
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Posted 3 years ago
Door to door salespeople pressured an old, vulnerable and not very computer-literate neighbour into signing up for BT broadband by scaring her with tales of ending access to the internet if she didn't get FTTP immediately. Although she claimed she'd repeatedly asked them to send details to her in writing somehow they signed her up. Had to spend three quarters of an hour cancelling her order for her. Avoid these scammers.
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Posted 3 years ago
The cold calling by Money Expert continues 'we are calling on behalf of BT. BT have written to you about the changes to the phone line (waves at telephone wire). I asked for the badge details and rang the number which connects to yet another company (who could be anybody). Nice enough young people but with a script that is simply a pack of lies.
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Posted 3 years ago
Switched my broadband through these guys over to the new BT full fibre. Really smooth transition and saved me a tonne of money
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Posted 3 years ago
Evasive door to door sellers who appeared to be looking to make commission on BT broadband sales. Had to repeat a number of times we don't buy anything at the door. It's quite obvious they're looking for vulnerable targets to make their commission. The gutter end of the cold calling world.
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Posted 3 years ago
Like the previous correspondent, I have a No Cold Callers sign. Just had 2 young men - Chris and Ryan - who disregarded the sign and knocked anyway. When I pointed out the sign to them, Chris said that he had been looking at his phone and hadn't seen it. I reinforced to them that ignoring the sign meant that I would be reporting it. Please ensure that cold Caller training includes being aware of the requirements of the signs.
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Posted 3 years ago
Have sign on door asking for no cold callers, sales people, or religious or political canvassers. I'm disabled. Someone came to my door in a hi vis with BT on back. I went to window to say no. I had to repeat 3 times. Contacted BT. And BT have said they don't send people to doors, it's a 3rd party and usually Money Expert. Stop knocking if there is a sign on door. It's illegal to not read it. I have the sign fora reason, I'm physically disabled and don't want to be disturbed and hurts to keep getting up. I only answer my door to people I'm expecting and parcels.
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Posted 3 years ago
Such a waste of time made a energy enquiry and they trying to sell me broadband. like wat the hell really why would you try selling me broadband when i made a energy enquiry. Its a scam dont make any energy enquires beacuse the fact is they have no energy to sell.
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Posted 4 years ago
Money Expert is rated 1.7 based on 154 reviews