“Going door to door whilst in National Lockdown. Man told me he was authorised by the police. I challenged this with him and he admitted it was a lie. No sanitiser whilst going door to door ringing bells and touching door knickers. Totally irresponsible”
“Charles came to my door the other day, he was so friendly and helpful, even his cheesy jokes you had to laugh at. He also saved me a lot of money for my energy and was very clear and explained everything so well. Had a shield on to keep us safe and kept at least two metres”
“One star is too many. Within less than 5 minutes two separate door to door salespeople from Money Expert have called at our home today 13th November 2020.
THEY BOTH COMPLETELY IGNORED OUR "NO CALLERS WITHOUT AN APPOINTMENT SIGN WHICH IS SELF EXPLANATORY AND IN PLAIN SIGHT.
Our no callers sign was pointed out to the first caller BUT HE CARRIED ON claiming he was in the area on behalf of BT which is misleading.
That was bad enough but then to be disturbed a 2nd time WITHIN 5 minutes by this time a female caller wearing the same Money Expert corporate clothing is appalling.
THIS IS DURING A GLOBAL PANDEMIC AND IN THE 2nd WEEK OF LOCKDOWN!!!!!!!!!!
DISGRACEFUL.
BASIC TRAINING SHOULD INCLUDE RESPECT FOR SIGNAGE WHICH IS THERE FOR A REASON, DO THEY REALLY THINK THEY HAVE ANY CHANCE OF MAKING A SALE WHEN THEY HAVE DELIBERATELY IGNORED A POLITE NOTICE.
THERE IS NO CONSIDERATION OR CARE FOR WHO THEY DISTURB.....SHIFT WORKERS, ELDERLY, DISABLED, FAMILIES WITH YOUNG CHILDREN etc”
“This company keeps calling me even though I keep saying no and have asked to be removed from their systems. They call off a withheld number at stupid times - 8pm on a Saturday - so I immediately think it’s something important because my mother’s care agency also calls off a withheld number. You don’t expect to be cold called off a withheld number at 8pm on a Saturday so it’s purely to get you to answer. They initially came to my door TWO years ago and convinced me to switch to boost energy after telling me I could save literally PENCE on my current supplier. Found out after switching that I didn’t even have the proper meter so my switch was cancelled. Ever since, they won’t stop calling me and I can’t do anything about it because they’re calling off a withheld number. Disgusting practises.”
“AVOID. Salesman came across as quite nice on his first visit. Very misleading as to who he worked for & what they did. Had to sign up there & then, which I didn't do. He then came back later & when I questioned him about being misleading his whole attitude changed. He made me feel very uncomfortable on my own doorstep.”
“I was well impressed with my conversation and knowledge of your employee...Harry.. who gave me all I needed under one roof so to speak ie :broadband, switching electric and gas.
Excellent Service.
Regards
K.G.Jones”
“I had a serious problem with an insurance company on Money Expert's comparison site. They didn't want to know and washed their hands of it. They seem happy to endorse dubious companies.
Avoid.”
“Got two visits as I was out first time and my son is not 18 so she came the second time. She was very very lovely and polite. Asked if my internet is slow, how much I pay ans provider. When it came to the signing up part I just told her I never give my details with a company I can't verify. She showed me her badge explaining I could ring to confirm (that proves nothing) that she works for MoneyExpert. To which I said I'm signed up to MoneySavingExpert; Martin Lewis. Had to correct her when she said oh yeah he has really bad reviews if you check online. I said actually he does not but he does have a problem with a company who use his name and sound very similar.
Long story short I told her I won't give details especially as I have to make a decision on the spot and not allowed to think about it. She was fine, however persistent but not nasty. Surprisingly upon hearing that she said she'd be back the next day...even though she said it was a one day one time offer only.
Not once did she say she is from MoneySavingExpert but I can see why they chose such a similar name.
The young lady is too good for this job feel bad for her as she can use her skills with a company people can trust.”
“Very friendly cold caller at the door this morning and we talked for a long time about switching broadbands etc... This is my first time and I was genuinely intrigued, sad to see on here that it turns out to just all be a ploy. Guess there's a first experience for everything! Won't be trusting anyone at the door from now on.”
“I applied for a job at waitressing, I didn't realise it was for door to door sales at moneyexpert until I was driven to a stranger's door and made to observe for a 12 hour unpaid training day. At the time I was a naive 19 year old and they preyed on that and was lied to all day. At one point a lady answered the door in tears saying her daughter had just been killed and my supervisor kept trying to sell her the deal. Appalled.
Only silver lining was thank you to the kind people of Leeds for being so polite and not hurling abuse at us. We were even invited in for ice lollies.
Terrible, misleading company.”
“I'm in Glasgow.
Just had a cold - caller at my door saying she was from Money-Expert. Said she wasn't selling anything but wanted to know if I was getting best broadband deal and started asking questions. I stopped her in her tracks and told her I was telling her nothing and closed the door on her. I informed police.”
“The person who rang me from Money Expert I think was called Will. His manner was very good, but he was pushing me to agree to excepting his findings for the best energy company to change over to right now. I said I would like to have the details first before I committed myself. He kept on pushing me to agree now. I thought his manner became disgusting.”
“Cold callers at door. Probably get a referral fee for talking you into switching provider. Their name moneyexpert.com is very similar to moneysavingexpert.com which is a reputable company unaffiliated with them.”
“They work with MLM (multi level marketing) company called Bounce outsourcing. I highly doubt these MLM companies own money expert, even their name and what they said to do is a copy cat name and model from money saving expert and money super market.”
“I've just been visited by a door to door salesman for 'Money Expert' in South London. Given that we are self-isolating during the virus outbreak, I have no idea why 'Money Expert' would think it's a good idea to send someone to every house in the area. I am pregnant and am pretty cross to have been put at risk in this way.”
