Mortgage Finder Reviews

Name: Mortgage Finder
Rating: 4.75

4.8 Rating 268 Reviews

95 %

of reviewers recommend Mortgage Finder

Company Reviews

Questions

Metrics

4.8

Based on 268 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

45560321

Location:

Shatha Tower - Dubai - UAE
Dubai

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There was a delay between committed date and date when process was done, i had to. followup every day to check status of my application, paid twice on insurance to outside party as well as bank.”

Helpful Report

(Brendan) - Posted 5 years ago

Hi Usman, Thank you for the review, I am sorry the service you experienced didn't meet our extremely high expectations. We are aware that the bank you mentioned has charged customers twice for insurance, which we have raised with them. This is outside of our control and an issue across all of the banks customers, however, we are working with our customers to resolve this for them. Thanks again for the review. CS

Posted 5 years ago

“Smooth process, professional and efficient employees.”

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(Richard) - Posted 5 years ago

“Strong start disappointing finish. Would not recommend or work with again. Kind regards, Christian Pertl”

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Posted 5 years ago

“It was the second time I dealt with this company and it was an excellent experience .”

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(Richard) - Posted 5 years ago

“very happy with mortgage finder - within 6 weeks i have moved into the villa”

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(Ian) - Posted 5 years ago

“Richard was excellent in helping us getting the correct mortgage. Communication was very clear and timely and someone was with us through the entire process.”

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(Richard) - Posted 5 years ago

“Amazing...”

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(Brendan) - Posted 5 years ago

“Mortgage Finder were great, from our first meeting all the way through to the end of the purchasing process. I can't fault them. Julie and her team are amazing and are there to answer any questions, even the obvious ones. I simply can't recommend Mortgage Finder enough. Brilliant service, and they found us a great deal.”

Helpful Report

(Charlotte) - Posted 5 years ago

“For the most part, my experience with Mortgage Finder was positive. They were efficient at arranging the mortgage process, and helpful in liaising between the developer and bank to ensure handover of the unit. What loses them a couple of stars is a 5,000 Dhs fee charged by the bank that they arranged my mortgage through which they claimed not to know about until after I had signed the contract with the bank. I'm not confident that claim was the truth, and even if it was - the entire point in hiring a mortgage broker is so that they are able to give you visibility and transparency on the mortgage process - not knowing about a huge fee like this before recommending I sign with that particular bank is simply not acceptable. I complained to Mortgage Finder about this but they were unwilling to take any action other than to apologise for not knowing about the fee.”

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(Brendan) - Posted 5 years ago

“Candice and the team at MortgageFinder were brilliant. They were a guide not only to the mortgage process but the buying process generally and provided valuable advice at every step of the way not least in relation to the mortgage where I don’t doubt that I ended up with the best product available for me.”

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(Candice) - Posted 5 years ago

“Quick replies, clear communication so job well done”

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(Richard) - Posted 5 years ago

“Ian has been amazing throughout the whole process, even helping us far beyond his duties. We really appreciate his help and already recommended him to several friends.”

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(Ian) - Posted 5 years ago

“In the end, I pushed the advisor and he could find the mortgage. If u are talking about the value of money. I have big ?mark”

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(Ian) - Posted 5 years ago

“Professional service from start to end.”

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(Charlotte) - Posted 5 years ago

“Good service. You also need to put efforts in identifying insurance deals as insurance can change the competitiveness of your loan deal.”

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(Ritesh) - Posted 5 years ago

“Spontaneous in responding. Made it easy for me get a home loan at a good rate and with a good deal.”

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(Richard) - Posted 5 years ago

“A stellar service! I loved the ease of purchasing a home with the help of Property Finder and would definitely recommend this to anyone searching for a home.”

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(Charlotte) - Posted 5 years ago

“sasasassa”

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Posted 5 years ago

“Overall, it was impressive. The ladies there gave me continuous updates, which was especially important as I travel frequently. Thoroughly professional in all aspects; reliable, informative and pro-active. Nothing was a hassle, documents delivered to our villa for signing (and arrived when they said they would) It was all good, very good; no issues at all.”

Helpful Report

(Candice) - Posted 5 years ago

“Found the service incredibly helpful. Charlotte was really supportive throughout the whole process and provided a consistently high level of service and specialist knowledge throughout.”

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(Charlotte) - Posted 5 years ago

Mortgage Finder is rated 4.8 based on 268 reviews