“While I love the planes you guys carry I do believing the prices have gone up a lot and that is the main reason I have cut back on buying more jets. Use to buy around 1-2 a month to maybe 1-2 a year due to price.”
“I buy a lot of Airplanes from Horizon simply because the accept Klarna and Afterpay. I would prefer to buy some from Motion but they don't accept a better way for me to pay for them”
“The warranty and customer service is hot garbage compared to how it was in the past. You guys are getting away from what made you great for your core customers. Limited releases over the past two years and taking on weird product lines Gearbest and Banggood have made us feel like you don’t give a damn about the customers that got you where you are right now.”
“Good quality merchandise, with some precautions. Advise researching others experiences on open online forums. Also, I wouldn't subscribe to email promotions, unless you enjoy being bugged with additional emails every time you look at an item on the website.”
“I really like Motion RC. The products are great and the service is excellent, but it costs way too much in the current world economic situation to get one of your products up here to Canada.”
“Shipping is expensive for small purchases and that makes other websites more viable for regular purchases. Consider low cost shipping for quick purchases”
“The quality of the product was much higher than stuff I’ve gotten from other websites. The score would be much higher if you guys had reasonable shipping like horizonhobby. They only charge $15-$20 to ship to Alaska and you guys charge over $100 for a plane. I likely won’t be buying anything else because of the shipping. But if you can figure out more reasonable shipping like horizon hobby, I’d definitely start buying more planes from you.”
