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MotoNovo Finance Reviews

1.6 Rating 146 Reviews
14 %
of reviewers recommend MotoNovo Finance
1.6
Based on 146 reviews
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Over A Week
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MotoNovo Finance 1 star review on 27th June 2025
Caiden Cordova
MotoNovo Finance 1 star review on 12th June 2025
Devin Benitez
MotoNovo Finance 1 star review on 28th May 2025
Harrylucy977 (at) Gmail . Com
MotoNovo Finance 1 star review on 28th May 2025
Uriel Marin
MotoNovo Finance 4 star review on 14th April 2025
Rachel Jeremy
MotoNovo Finance 1 star review on 10th October 2023
Anonymous
MotoNovo Finance 1 star review on 19th January 2023
Anonymous
Anonymous
Anonymous  // 01/01/2019
Fell one month behind on a finance agreement, bombarded with calls , emails , texts despite informing them that I would clear the arrears at the end of the month & future payments would be ok. I was told that it would impact my credit file for 6 years which is incorrect as the account was brought up to date within the month. They wouldn't confirm the arrangement in writing when I asked why and was told they didn't do this! I received 10 calls in total over a 12 day period, felt they were patronising
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Posted 7 years ago
Complete waste of time, sent all the documents and after confirming acceptance, they later declined. Had to scramble to re-finance, as we had by then paid a deposit of a few grand, on the basis of their acceptance... Useless...
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Posted 7 years ago
I was happy with the service until my situation changed. My husband was diagnosed with lung cancer, he had the lung removed and was off work (unpaid) I got made redundant and money was very tight, rang up to see if there was any assistance they could offer, such as a short payment holiday until we got our finances sorted and were back on our feet, I wouldn’t have even minded if the length of the agreement term had been extended with extra interest......but i got nothing, all they could come up with is that i would have had to sell the car if i couldn’t make payments and i would probably still owe them money, this was not a option as i needed the car to get my ill husband to and from hospital. We have had to borrow money off family and i have fallen behind on paying other bills ( thankfully THEY have been helpful) not to mention to added stress it’s caused myself and my husband all because of Motonovo’s attitude, what makes it worse is this is the second loan i’ve had with them and i’ve always paid on time. I won’t be going with them again.
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Posted 7 years ago
Great finance company very helpful over the phone when taking out a policy with them. Offering services which a lot of other company's wouldn't becuase of my age. They even took the time to call me a month after taking out the policy to make sure I was happy with all their services and if their was anything else they could do to help. Once again great customer service.
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Posted 7 years ago
Fucking joke
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Posted 7 years ago
Fabulous company. I first used MotoNovo for car finance which was the best experience I've ever had in buying cars over a 30 year period. Efficient, helpful, friendly and super smooth. I recently took out an unsecured personal loan with MotoNovo. The whole process took minutes and funds were in my account within two hours. The interest rates are excellent and I suspect MotoNovo is shaking up the industry with brilliant service and amazing competence.
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Posted 8 years ago
MotoNovo Finance is rated 1.6 based on 146 reviews