motorlend.co.uk (previously i3.finance driven by motor.market) Reviews

Name: motorlend.co.uk (previously i3.finance driven by motor.market)
Address: The Old Garage, Genn Lane, Barnsley, Bradford
Rating: 4.71

4.7 Rating 842 Reviews

94 %

of reviewers recommend motorlend.co.uk (previously i3.finance driven by motor.market)

Company Reviews

Questions

Metrics

4.7

Based on 842 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0203 371 9355

Email:

after-sales@i3.finance

Location:

The Old Garage,
Genn Lane,
Barnsley
Bradford
s70 6tf

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motorlend.co.uk (previously i3.finance driven by motor.market) 5 star review on 11th November 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i3.finance has been thoroughly helpful during the car buying process. I would mention two ladies - Ginette (from accounts) and Sez (from after sales) - whom I found at a arm's length in the course of the journey. I cannot have asked for more from these two helpful and friendly ladies!! Wish you all the best Ginette and Sez!”

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Posted 3 years ago

“i3 have been awesome in their services.”

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Posted 3 years ago

“Helped me get finance on my car I was turned away by so many other companies before. Friendly helpful staff”

motorlend.co.uk (previously i3.finance driven by motor.market) 5 star review on 13th January 2022

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Posted 3 years ago

“I had a good customer service from Mike from the the start till the car was delivered. 10 out of 10 for professionalism.”

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Posted 3 years ago

“Good service, good communication, always there with any problems or questions”

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Posted 3 years ago

“Great service from start to finish would highly recommend and sez went above and beyond to get car delivered after she was let down by delivery company due to covid but still managed to get car by next day”

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Posted 3 years ago

“Thank you very much for the superb customer service. Everyone is helpful and easy to speak to. Many thanks to Donna Wellington and Moe you guys made my day 🤗”

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Posted 3 years ago

“We had a problem with our vehicle which was covered under warranty. After speaking to Neil at i3 Finance, he quickly got us booked in with a garage & arranged for all the work to be carried out, whilst at the same time keeping us updated on everything that was going on. Neil was so helpful & is a credit to the company. If I could give more than 5 stars then I would gladly do so. Thank”

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Posted 3 years ago

“Excellent customer service. Quick to deal with account. From start to finish they are there and beyond.”

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Posted 3 years ago

“I had a problem with my vehicle covered under warranty. Neil at i3 went above and beyond to help get my car fixed quickly over the Christmas period. Neil is helpful and calm and does what he says he will do. i3 are lucky to have him.”

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Posted 3 years ago

“I have to say 10 out of 10 for customer service. Sayan was very friendly and professional answered all of my questions very quickly. He helped me look for cars that I was interested in and worked very hard to find me the right car. I strongly recommend i3 cars they do not push you at all and are very patient.”

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Posted 3 years ago

“Easy to work with”

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Posted 3 years ago

“All easy and straightforward and good communication throughout”

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Posted 3 years ago

“I bought a car through icar finance.i had a few issues with the car.as soon as I called I got through ti a man called Neil.he has gone out of his way to resolve the issues.putting my mind at rest.he is still continuing toi help me.Csnnot recommend this company enough. And Neil is definitely a brilliant assett ti the company”

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Posted 3 years ago

“Great help from the guys at i3 finance would recommend mike got the car delivered when he said he would even though its a busy time of year”

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Posted 3 years ago

“Good costumer service! Very helpful costumer care SEZ. I’m happy with my car! Thank you!”

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Posted 3 years ago

“excellent customer service”

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Posted 3 years ago

“Professional team, very patient, everything is explained properly. Handed over to the next team smoothly. Had the pleasure of mainly working with Ginette, Leanne and Michael, have no complaints on any of them. Ginette was amazing with helping to look for the perfect car, I even returned a car that I didn't like with no hassle at all. Car delivered to my door, what more could one ask for. Thank you all, I love my Kia Sportage ❤️. I will definitely recommend!”

motorlend.co.uk (previously i3.finance driven by motor.market) 5 star review on 20th December 2021

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Posted 3 years ago

“Very nice and efficient service, I recommend it.”

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Posted 3 years ago

“Mike was extremely helpful today and very patient with me..talking and guiding me through. Thanks much appreciated 🙏”

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Posted 3 years ago

motorlend.co.uk (previously i3.finance driven by motor.market) is rated 4.7 based on 842 reviews