motorlend.co.uk (previously i3.finance driven by motor.market) Reviews

Name: motorlend.co.uk (previously i3.finance driven by motor.market)
Address: The Old Garage, Genn Lane, Barnsley, Bradford
Rating: 4.71

4.7 Rating 842 Reviews

94 %

of reviewers recommend motorlend.co.uk (previously i3.finance driven by motor.market)

Company Reviews

Questions

Metrics

4.7

Based on 842 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0203 371 9355

Email:

after-sales@i3.finance

Location:

The Old Garage,
Genn Lane,
Barnsley
Bradford
s70 6tf

Write Your review

Tell us how motorlend.co.uk (previously i3.finance driven by motor.market) made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

motorlend.co.uk (previously i3.finance driven by motor.market) 5 star review on 11th November 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jonathan was amazing nothing was to much trouble kept me updated and tried to help me all the way a truly lovely caring member of staff a total asset to your company felt like I'd known him all my life thank you for all your help”

Helpful Report

Posted 3 years ago

“All perfect really helpful customer service (surprise me many times after I buy a car with phone calls-how is the car? I have any questions or problem?) I can recommend for all”

motorlend.co.uk (previously i3.finance driven by motor.market) 5 star review on 15th December 2021

Helpful Report

Posted 3 years ago

“Great customer service from Neil in after sales. When I received the car it needed new brake discs and pads & this was booked in to a garage for me near by and dealt with straight away at no cost to me. I did have some minor issues with the bodywork, which I was reimbursed for what it would cost to rectify. Really happy with my car. Thank you Neil!”

Helpful Report

Posted 3 years ago

“From day one i3 car finance have been helpful told them I need a nug boot first motor was wrong size but they got on the case and find the right car for me and I happy with it”

Helpful Report

Posted 3 years ago

“Happy with the car and friendly costumers service. Recommend!”

Helpful Report

Posted 3 years ago

“Sez was very helpful and gave me all the information i needed. Very professional 👏”

Helpful Report

Posted 3 years ago

“Amazing service very quick and efficient”

Helpful Report

Posted 3 years ago

“Had a problem with vehicle but Mo from the aftersales team looked after me and had very good communication with me at all times. Excellent customer service.”

Helpful Report

Posted 3 years ago

Thank you for sharing your experience , and very pleased to see your happy with the service you received from i3

Posted 3 years ago

“It was very fast, professional and friendly. I got my car in 5 working days.”

Helpful Report

Posted 3 years ago

“Mo, from the after sales team dealt with an issue I had with my car swiftly and organised sorting the issue out - very pleased on how quickly it was dealt with :)”

Helpful Report

Posted 3 years ago

Thank you for sharing your review , and very pleased to hear your happy with your experience with i3

Posted 3 years ago

“Fast and great service would recommend to anyone needing a car”

Helpful Report

Posted 3 years ago

“The staff are always friendly and helpful, there service always excellent”

Helpful Report

Posted 3 years ago

“With my chequered credit past I was a bit sceptical, but everyone I spoke to were very friendly and talked me through the whole process. It was much quicker than I expected it to be.”

Helpful Report

Posted 3 years ago

“Sez was very helpful, curtius and professional. I was made aware of all the information needed to complete the purchase and transfer of the vehicle”

Helpful Report

Posted 3 years ago

“Cenk from i3 Finance was fantastic. Always there to answer any questions and kept track every step of the way until I had made the right choice for me. Donna was also brilliant dealing with the handover and making sure the car was up to standard and to my expectations. Great service!!”

Helpful Report

Posted 3 years ago

“I recently purchased a Jaguar XE through i3 finance all smooth and straight forward in April this year. The car I have isn't road worthy at all and has broken down 3 times with a serious fuel pipe problem underneath the car. Ive also lost 2 full tanks of diesel totalling £140 and nwalry £300 in repair bill to put this right. Also under inspection there is a hole in the underside of the car that I was unaware of. Plus an upgrade in membership to bail me out at an additional cost of £60.... increasing my premium from 8 to £16 per month. They need to help resolve my issues asap or I have no choice but to claim for my losses legally. I'm hoping to hear from them soon with a solution.”

Helpful Report

Posted 3 years ago

“Very happy with my new car Sez and her team were spot from the begin to the end will use i3 again top service given 😎😎”

Helpful Report

Posted 3 years ago

“From beginning to end this company has been top class. I can't believe how easy it has been, all from the comfort of my own home, all documentation sorted over the phone and email and so easy. Leanne and Donna have been brilliant, nothing is too much trouble for them and they have gone out of their way to make this go as smoothly as possible. Thanks so much i3 Finance!!”

Helpful Report

Posted 3 years ago

“Very easy to deal with communication was very professional.Natalie and mike dealt with my application and delivery brilliantly and would not hesitate to recommend them to anyone wanting to buy a car overall 10/10”

Helpful Report

Posted 3 years ago

“Mike made it an easy process. First time going with it i3 finance and was made very smooth.”

Helpful Report

Posted 3 years ago

motorlend.co.uk (previously i3.finance driven by motor.market) is rated 4.7 based on 842 reviews