Mountain Warehouse Reviews

2.3 Rating 389 Reviews

31 %

of reviewers recommend Mountain Warehouse

2.3

Based on 389 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 39%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Customer Service

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About Mountain Warehouse:

Mountain Warehouse clothing and equipment is designed to protect you from the elements. Mountain Warehouse offers the best gear at the lowest prices. Same day despatch. Dozens of buy one get one free offers and other great deals. Return or exchange your products at our stores. We offer prices up to 50% lower than equivalent products.

Visit Website

Phone:

020 7808 4606

Email:

info@mountainwarehouse.com

Location:

TORQUE LOGISTICS ANCHOR WORKS HOLME LANE
Bradford
BD4 6NA

How do I contact Mountain Warehouse?

Helpful Report

(4 days ago)

You can contact Mountain Warehouse by Email, Telephone and Live Chat.

Helpful Report

(4 days ago)

63.64%

Industry Average

“ Thank you Mountain Warehouse for International delivery to Portugal. Exceptional service from ordering to quick safe delivery. Very reasonable postage charge. Wonderful I can kit out my son and grandson so easily with a fashionable wardrobe. Very little choice in their area. What a find. ”

- Kathleen Weigh

“ Mcarthur Glen outlet store offered service beyond just selling me two coats. ”

- Danielle Cook

“ After receiving the wrong item in my delivery, the customer service I received was exemplary. Spoke to someone instantly and she dispatched the correct items immediately. I was also gifted the wrong item. My items arrived promptly the next morning. I would highly recommend Mountain Warehouse and commend them for excellent customer service. ”

- Anonymous

Mountain Warehouse Reviews

About Mountain Warehouse:

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Location:

Customer Service - Average