Mozio Reviews

Name: Mozio
Rating: 4.67

4.7 Rating 1,251 Reviews

93 %

of reviewers recommend Mozio

Company Reviews

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Metrics

4.7

Based on 1,251 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

5145865362

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Mozio 1 star review on 25th January 2025

Jean Cadet

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We really enjoyed our transfers both to our holiday apartment and back. Two different drivers both interesting informative reliable and with great sense of humour. Just what we needed and would definitely use this company again.”

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Posted 6 years ago

“Good car for transfer”

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Posted 6 years ago

“late pick up(not a problem for us) good ride fair price.”

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Posted 6 years ago

“Excellent service.”

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Posted 6 years ago

“Thank you for the proper and direct ride from airport to hotel. The driver was outstanding and was waiting for me with name sign at the airport. I used Heycars before in VIetnam and higly recommend this service for no non-sense transportation.”

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Posted 6 years ago

“Puntualità e cortesia”

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Posted 6 years ago

“driver is so nice”

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Posted 6 years ago

“Good and friendly driver! No problems at all! Very good!”

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Posted 6 years ago

“Very satisfactory service overall”

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Posted 6 years ago

“prompt,friendly reliable service. definitely recommend”

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Posted 6 years ago

“Easy and efficient service!”

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Posted 6 years ago

“Attentive and careful service”

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Posted 6 years ago

“The Whole ride was 5 star.”

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Posted 6 years ago

“Dreadful service - sent driver to the wrong hotel. Only after 5 calls and 45 minutes did they tell me to get a taxi! Had to plead with airline to let us on the flight. Mozio refused to pay cost of taxi. Just awful, wont even respond to emails. Stay clear.”

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Posted 6 years ago

“Mozio sent driver to the wrong hotel. Only after 5 frantic calls and 45 mins delay did they admit to sending the taxi to the wrong hotel - they eventually told me to get a taxi. We made the flight after pleading with them to let us on. Mozio are refusing to refund the cost of the taxi and will not respond to emails. Shocking service I would advise you not to use this company.”

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Posted 6 years ago

“We booked a transfer from Larnaca airport to our villa in Protoras. I believe Mozio may have sub contracted the taxi driver as we were collected by Talixo. unfortunately we were due to land at 9pm but didn't arrive until 9.30pm. our collection time was 9.45. I called the driver to inform of the delay (Dora Paounova) but was shocked when she aggressively started shouting where are you down the phone. when we eventually picked our bags up she didn't even acknowledge me and my partner just stormed outside and then abruptly told us to wait on the side of the road until she came around with the car. Villa Plus had provided us with a postcode but unfortunately because it was a villa the address wasn't exact to the location, instead of trying to help us with the situation Dora proceeded to get angry and rude and make myself and my girlfriend feel uncomfortable stressed and on edge before we had even left the airport. We got a little lost on the way to the villa which was all our fault... even though we had provided this information to mozio prior to arriving in Cyprus... I'm not sure how someone who lives in Cyprus expects two young English girls to know where they are in a foreign country at night! absolutely disgusting customer service Dora was rude, aggressive and angry and in my opinion the most vile Greek woman I've ever met in my life and I've been to Greece many times! on one occasion when we were on the phone trying to speak to villa plus for directions she actually banged her hand on the roof of the car to silence me as she was trying to call someone. to make things worse this awful woman turned up today to collect us to bring us back to the airport. again awful customer service... sarcastic comments... looking and reading what looked to be her pink job folder whilst driving 80km on a dual carriage way road. She then decided it was acceptable on 3 occasions to get her phone out and text whilst verging in to the other lane and driving in the middle of the road. terrible road rage when we drove in to the airport because the car in front wasn't driving quickly enough over the speed bumps. just a generally awful experience! people like this put good companies to shame. She should be in a line of work where she isn't customer facing as she clearly has no customer service skills and dislikes English travellers!! NEVER EVER AGAIN If your booking a transfer in Larnaca and your driver is assigned as Dora my advice would be to either book another taxi or just walk!”

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Posted 6 years ago

“Dario Gallo provided terrible customer service. Very poor transportation service provider; the company ripped us off and didn't provide the transportation we had paid for with an online reservation. DONT USE THIS SERVICE PROVIDER!!!!!”

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Posted 6 years ago

“Used mozio at Bali from the airport and it was so amazing”

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Posted 6 years ago

“I booked with Mozio through Agoda. I then realised the service was way to expensive. I cancelled. They sent a cancellation notice saying they would refund the money and would show in my account in 7-10 days. No money. I tried to contact them about the refund. I had to really hassle them. They gave me a dodgy receipt saying they had refunded the money - they were not responsible. Still no money and no proof of refund just a dodgy receipt. Run away from Mozio.”

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Posted 6 years ago

“We wish we never booked any of our transfers with Mozio.. Every other company we used had no issues at all yet every driver that Mozio organized was just full of headaches and issues Disappointing is the least of how we feel and will be leaving our review”

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Posted 6 years ago

Mozio is rated 4.7 based on 1,251 reviews