Mozio Reviews

Name: Mozio
Rating: 4.67

4.7 Rating 1,251 Reviews

93 %

of reviewers recommend Mozio

Company Reviews

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Metrics

4.7

Based on 1,251 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

5145865362

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Mozio 1 star review on 25th January 2025

Jean Cadet

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I used Mozio through JetBlue after ticketing my trip to NYC to book a driver service round-trip for Manhattan. Easy to book and drivers were timely. JFK airport was chaotic so it took my driver some time to get to me due to having to wait in cell lot instead of meet-n-greet, but I received text messages and was able to call and chat. Upon arriving, my car was an upgrade from what I had ordered, both ways. Nice surprise.”

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Posted 4 years ago

“Kevoy and O'Neil were awesome! Great drive from airport to resort upon arrival and great drive back to airport.Very nice and very professional. We were so comfortable and you guys made it worry free & hassle free. Really a wonderful experience!”

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Posted 4 years ago

“Great customer services easy to book always on time to pick up and drop of in the airport. Very easy to find them I was scare to get lost oh confused in the airport but the process they use to pick you up is easy convenient and safe love them. They made our trip very smooth and safe.”

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Posted 4 years ago

“Alles hat wie geplant geklappt, bequemer grosser Wagen, netter Fahrer , was will man mehr”

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Posted 4 years ago

“hat alles super geklappt. schönes auto, freundlicher fahrer. super pünktlich. immer wieder gerne.”

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Posted 4 years ago

“Alles correct geregeld. Top.”

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Posted 4 years ago

“Top bedrijf 👌👍”

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Posted 4 years ago

“everything perfect”

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Posted 4 years ago

“From Istanbul airport SAW) to my hotel in Sultanahmet, Got a text from their office with the name of the taxidriver that would pick me up, also the message that he speaks English. Really nice "cause hardly anyone speaks ENglish in Turkey, Driver would be in Arrival hall with my name on a paper. Nobody was there and it was extremely busy !!. After searching inside the arrivals with no success i went outside. Finally i found a boy and a girl and they could bring me to the driver. This is bad service ! No sign with their Logo, no sign with my name. The driver did not speak English. It was a nice man and a clean car. He found my hotel and dropped me off. The price is the same as a standaard "meter" taxi. The drive back 15 minutes too late, but in time for my flight! a big car. smooth drive !”

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Posted 4 years ago

“The workers were very professional and helpful. As soon as my plane landed I received a text via whatsapp explaining where I could locate one of the workers and also a picture of my name on the sign he would be holding. They also mentioned the color shirt they would be wearing along with a picture so it was very easy to locate them. Once I found the worker, he introduced himself and confirmed that he had the right person as well as walking me to the driver. Very amazing service.”

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Posted 4 years ago

“Left us stranded for an hour and a half in a foreign country. The workers there did not wear Mozio shirts. They didn’t have our name on their sign. We had a baby who needed a diaper change and nurse. Our hotel was 15 mins away and our but it took us 2 plus hours from the time we landed to the time we finally got to our hotel. I rarely write bad reviews but I wanted to help others out there who might consider using them. When I asked for our money back the company refunded us back $11 of our prepaid $105 cost.”

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Posted 4 years ago

“I reserved a driver in Santorini, June 22. Our flight was cancelled and we were not able to get to Greece. I emailed immediately to tell the company not to send their drive. They sent me back an email telling me my flight was not cancelled. There may have been a language barrier, but if not, I felt offended they practically told me I was lying about my flight being cancelled. I sent another email with my flight number and details so they could look it up and see it was cancelled. We drove home and continued cancelling bookings and rearranging our trip. I received a call the next day from the driver wondering where I was. HOW RUDE of this company to send the driver out to get us when we called the day before to tell them we weren't coming. I believe they may have let the driver go get us to make sure they got half their money. I apologized to the driver and told him his company, specifically JOHN, knew we weren't coming and that was horrible they let/made him drive out anyway. We received $25 back from our $60 reservation (return was refunded). Don't use this company. I feel sorry for the driver and next time, it will be cheaper to use a taxi from the airport anyway. (they charged $60 round trip for less than 10K trip) - not happy”

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Posted 4 years ago

“Great service. Went out of their way to get me where I needed to be on time. I highly recommend and I will be using them again...”

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Posted 4 years ago

“Amazing customer service! Everything was on time❤️”

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Posted 4 years ago

“a bit expensive.but i arrived early and went through custom like the wind.they are able to pick me up a hr early then time requested .that was a plus and i appreciate”

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Posted 4 years ago

“Nice clean vehicles. Polite, on time.”

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Posted 4 years ago

“Our driver was very courteous, arriving on time and getting us to the airport early. Love this service”

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Posted 4 years ago

“The price was great the drivers were friendly and patient. And the vans were very clean. They even came and got us early for our return flight. 5 star service. Thank you very much we will definitely use them again.”

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Posted 4 years ago

“Owing to Mozio I have two beautiful bathrooms, their product range has a huge variety.”

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Posted 4 years ago

“easy to organize and reschedule - I like the follow-up messaging - prices are reasonable and the drivers very nice.”

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Posted 4 years ago

Mozio is rated 4.7 based on 1,251 reviews