Mozio Reviews

Name: Mozio
Rating: 4.67

4.7 Rating 1,244 Reviews

93 %

of reviewers recommend Mozio

Company Reviews

Questions

Metrics

4.7

Based on 1,244 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

5145865362

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Mozio 1 star review on 25th January 2025

Jean Cadet

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The 4 employees I interacted with are why my experience wasn't a complete disaster. I called when my plane was delayed and the man who answered was so helpful and made me feel 100% confident our ride wouldn't be cancelled. When we arrived at Cancun Airport the man who greeted us was so friendly and kept us up to date because there was a sinkhole and he was having trouble getting us a car. After an hour we got the last ride which was no longer private but shared AND the drivers SUV had a broken rear door so he said he couldn't take all of us and our luggage. After 5 minutes my husband asked why we couldn't just pass it through the back over the seats. Thank god they listened and we were finally on our way. The beer on board was a welcome after a 12 hour saga. I will say that this poor Suburban almost couldn't make it up our hotel driveway. He had to back up 3 times before he had enough power to make it. sad. One week later we waited for our driver and Alberto (I apologize I do not have the other 3 gentlemens names) and he called to day he would be 15 minutes late, great communication. What should have been a one hour trip turned into two. The traffic due to the sinkhole is the blame not Alberto. He was hilarious! He had the beer too which was appreciated with the stress of getting to the airport on time. He was super friendly, kept us talking and relaxed. If I got too quiet he would ask if I was okay and then find a fun song on the radio. I hope we go back and can request him.”

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Posted 3 years ago

“Driver was on time informative and friendly .he texted me prior to pickup each way for smooth pickup”

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Posted 3 years ago

“Bra och billigt”

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Posted 3 years ago

“Customer service kept us up to date with regular e-mails. Drivers were friendly, courteous and on time. We have nothing but good things to say about SmartRyde/Mozio and are looking forward to using them again in the near future. Along with your 5 star score.”

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Posted 3 years ago

“Clean ride, driver was pleasant and prompt”

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Posted 3 years ago

“El taxista muy amable y puntual. Un 10!”

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Posted 3 years ago

“Very nice driver, good experience. Thanks”

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Posted 3 years ago

“Donald was the best very professional.”

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Posted 3 years ago

“Really good service to have .Loved it”

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Posted 3 years ago

“Top service. Very nice driver!”

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Posted 3 years ago

“just in time, nice people, just what you need from a traveling agency. 5 stars”

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Posted 3 years ago

“This company provided us top notch service. Excellent communication from start to finish. They were located right out ground transportation exit at Cancun airport holding a sign with our name on it. Nice air conditioned vehicles and nice drivers that got us from point a to point b without incident. Highly highly recommend and we will use them again. On time and perfect service…. Thank you!”

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Posted 3 years ago

“Excellent service, good price, highly recommend🙂”

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Posted 3 years ago

“I used Mozio through JetBlue after ticketing my trip to NYC to book a driver service round-trip for Manhattan. Easy to book and drivers were timely. JFK airport was chaotic so it took my driver some time to get to me due to having to wait in cell lot instead of meet-n-greet, but I received text messages and was able to call and chat. Upon arriving, my car was an upgrade from what I had ordered, both ways. Nice surprise.”

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Posted 3 years ago

“Kevoy and O'Neil were awesome! Great drive from airport to resort upon arrival and great drive back to airport.Very nice and very professional. We were so comfortable and you guys made it worry free & hassle free. Really a wonderful experience!”

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Posted 3 years ago

“Great customer services easy to book always on time to pick up and drop of in the airport. Very easy to find them I was scare to get lost oh confused in the airport but the process they use to pick you up is easy convenient and safe love them. They made our trip very smooth and safe.”

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Posted 3 years ago

“Alles hat wie geplant geklappt, bequemer grosser Wagen, netter Fahrer , was will man mehr”

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Posted 3 years ago

“hat alles super geklappt. schönes auto, freundlicher fahrer. super pünktlich. immer wieder gerne.”

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Posted 3 years ago

“Alles correct geregeld. Top.”

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Posted 3 years ago

“Top bedrijf 👌👍”

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Posted 3 years ago

Mozio is rated 4.7 based on 1,244 reviews