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“I am so happy to introduce you to a recovery team who swift into quick action when I reported my scammed money from Bitcoins investment to them as soon I followed their procedures, I was scammed for the sum of ($42,530), from Bitcoins investment,They help me recover my money back in 72hrshours, I recommend you all to lilo grace 75 @ 𝘨𝘮𝘢𝘪𝘭 . 𝘤𝘰𝘮 𝘞hatsApp: +1__(615)__414__(15)__62 They deliver as promised.”
“Nothing wrong with costumer service excellent the problem is 1) take for ever to get the quote 2days after receiving the item not good for business 2) should consider another delivery carrier FedEx service suck the first time that they deliver they took it to wrong house , second time still waiting for delivery”
“If I could give them 0 stars I would
If I could give them 0 stars I would. BEWARE of this company. Ordered a camera listed 'like new'. When it arrived there was a part literally broken off it - severely limiting functionality.
They admitted fault and that it should not have been described this way - the damage did not happen in shipping - it was like that when they sent it. Should add that it was actually surprising that it did not happen in shipping. The camera (Sony FX6) components all loose in a large gear bag which was then placed in a box. There was packing material to protect the bag...NONE at all to protect gear...all the components just flying around loose in the bag. Over the years I have ordered lots of gear from many different suppliers, but never before have I seen any item of value packaged in this way. Hard to believe that anyone would just throw a bunch of sensitive camera components ($5K value) in a bag together, unprotected, and not think that maybe that's not a great idea for shipping.
Anyway - you would think that they would make some effort to turn the replacement around quickly considering the circumstances (especially as I had shown them more respect than they did me and had wrapped the components in bubble wrap when I returned the gear), but no. Received an email today that my replacement was ready to ship and that I had to click a link to 'book' shipping. Why they can't just ship it out, I don't know, but it's academic anyway because the link they sent me doesn't work!
I have no idea at this point how long this process will drag out for - or actually if I'll even get what I paid for!
At this point I've had to pay for one camera rental and I expect to have to pay for another next week - so the cost of my new used camera is just going up and up...
Just been awful experience. They go through the customer service motions but it's pretty clear that the customer is very low on the list of priorities over there.
AVOID!!
Update 1. Customer service contact I have is ignoring me so I jumped on chat. Apparently they sold the camera I picked out to someone else!! It’s unbelievable how contemptuous of the customer this company is. It's way way past incompetence...they simply don't care.”
“I have bought and sold with MPB and was happy until now. Now, I cannot trust MPB and would never deal with them again. I sent in a camera body, charger and battery based on the quote they gave me. The transaction number is tx-us-8404827. This morning I received an email saying they were reducing the quote because they claimed the battery and charger were not included. THEY WERE INCLUDED. Both were packed together in a plastic bag. Their online customer service was unable to resolve this.
I spoke to someone at MPB who said I was lying and the battery and charger were not in the box. He also said a supervisor would call me when it fit into their schedule. MPB has no concept of customer service and cannot be trusted.”
“I traded an almost new Sigma 100-400 for a Tamron 100-400 for the sole purpose that the Sigma wasn't designed to take tripod collars. The "excellent" Tamron I received was broken, autofocus won't work.
From there, things got really interesting, since they won't give me back my Sigma (can't be done because of property transfer) but I can buy it back, almost double the money I've sent it for (yes, they are willing to refund me the amount I've trade it for + the extra fee I paid for the Tamron)
Tried talking to a manager who got time for me a day after, and since doesen't replied my response.
Since we are both based in UE, I will both contact the ECC, SOLVIT and my attorney, since I've sent back the lens (so I'm transfering the property ownership back to MPB) but they won't send me the lens back and refund me the money.
They offered me a discount but with that discount I still pay more for my lens back.
For me is a scam and I can't recommend anyone buying or trading with them.
As of yesterday, no reply from the manager who finally got the time to talk with me, to which I responded instantly and I tried different aproaches so that both me and MPB doesen't lose a dime.”
“I ordered a Nikon D600. I didn't know that this model had an oil problem (it stains the sensor). That isn't very ethical. They sell the camera in "excellent" condition, I can see the oil inside.”
““Feeling helpless and scammed out of your hard-earned money is a nightmare no one should endure.i know most of you don't believe scammed funds can be recovered—I was once in your shoes a few months back. After investing with a platform and being denied access to withdraw my money, I felt utterly hopeless. then, I stumbled upon a review here about M A D A C O V I . C O Skeptical but desperate, I reached out to them. To my greatest surprise, my funds were recovered within 48 hours! don't lose hope—there's a way out. If you're in the same boat, consider giving them a chance to help you too.”
“AVOID THEM IF YOU CAN!!!
Worst mistake I made in 2024 was deciding to sell my gears to MPB. I requested for a quote for my A6400 and A6500 including my gimbal. Last minute I realised I wouldn’t have a need to for the cage and side handle as well as the extra batteries since I upgraded gears, I was told after reviewing the item, they’ll refer back to me on the final pricing so I thought adding the extra features may bump up the final quote. Got a quote saying they’ve reviewed my price for my A6500 adding extra £10 and a single battery with the lens but they’ll return my A6400. I agreed to the quote but wrote back to them asking about the extra 5 batteries including a dummy, the cage and side handle. I got an email telling me the £10 added was for the cage and they can’t find the other items package in same box.
my honest opinion is to avoid them if you can, you’ll probably get more value out there for your gears.
The height of it is the lack of transparency for me. At the end, read the terms and conditions well, there might be a trap set or hidden for you in there. Good luck”
“SCAMMERS
BOUGHT A LENS! Immediately when I placed the order I requested cancellation, It took them 4 days to ship the lens and was told to return it for full refund! We returned the used lens the day after untouched! They said it will take a few days to issue a full refund, it’s been 30 days and we don’t have a refund yet! They keep saying they issued a refund but we contacted the bank and were told they don’t see any refunds, we were scammed for $759.00!
Donovan tried his best but kept saying the full refund had been issued despite 4 weeks passed still kept saying the refund was issued,
I don’t know why they do there why it takes then 4 days to ship which they had plenty of time to cancel the shipping per out request.
Stay away it’s the most horrible shopping experience, I’ve ever had.
We’ve never wasted to much time over a shopping issue do yourself a favor and stay away by all cost!”
“Worst experience ever!!!! Ordered cam and lens they didnt even bother to communicate that lens was not available but they did not even bother to remove it on their website. I was nice to wait anither since they promised to expedite delievery of the camera. Surprisingly the lens came which i ordered last. but no camera which did not make sense since their people said that they sent the camera beforehand .Called again and they cannot provide me the tracking number.
Everytime I CALLED they will freaking refer to their website which is not updated and cannot provide the real update whats going on with your orders. Frustrating!!!!!”
“Sent me my camera which was perfect as described but they didn’t include the usb-usbc cable as described in the description. They gave me a battery charger that was not for the camera and a battery that didn’t hold a charge. Customer support is absolutely terrible. Do not buy from them!!!”
“I traded 3 Nikons for a NIkon Z8 that arrived 2 days later even through I purchased next day delivery. The LIKE-NEW camera wouldn't turn on, so I returned it. After talking with 4 customer service reps and several AI bots, I still don't have the replacement one week later. I'm told a supervisor is handling this transaction, the (make you feel important line that customer service reps are trained to tell). I have received 3 emails asking me to rate them, but no communication on when the camera is being delivered. YOU HAVE BEEN WARNED...STAY AWAY FROM THIS BUSINESS!! Sign, Still Waiting”
“I've been buying and trading on MPB for years. Their quality has downgraded and I'll share some of the schemes that they tried to get away with on numerous occasions.
The first one is that they don't inspect or clean their gear. I purchased 3 cameras that I just sent back immediately because they were gross, grimy and filthy. So make sure you thoroughly check and clean if you want to keep it.
The second is they will try to send you gear that is not the one you purchased and the one that they advertised. They are in the business of trying to send you inferior gear to increase their profit margins and this has happened several times. If you bought a Nikon F lens, they will send you a G, or if you buy a Sport lens, they will send you a Contemporary and hope that you don't catch it. Even when you catch it and demand that they send you the correct one, they will try to send you a less-than comparable lens. So if you bought an excellent condition, they will try to send you a Bargain or Good lens and hope you don't notice. They get upset when you ask for photos of the lens they will ship in return.
They also won't offer anything in return for the inconvenience or issues that they cause. They will just say tough luck and if you paid for expedited shipping on their first incorrectly sent item they will send the next one ground.”
“Beware! Dishonest company! They lie about the camera's shutter count on the cameras they sell hoping you wouldn't check it after receiving it. My partner and I ordered two different cameras on two separate accounts with MPB and both were completely different shutter counts much higher than what we both ordered. The camera I ordered was listed at 15,929 actuations and they sent me a camera with 73,436 actuations. My partners camera was supposed to be 13,493 actuations and they sent a camera with 34,193 actuations.
We also both used a refer-a-friend coupon for each of the orders and they said they couldn't re-issue it, even though it was an issue on their end! We returned them both and they didn't even apologize for the inconvenience or offer any restitutions. Has been nothing but a headache dealing with MPB! Shop somewhere else.”
“Want to return an item? Yeah will take you over a week.
I was sent an “excellent” 24mm canon ef lens and the focusing is soft so I want to return it but their customer service is shocking.”
“Bought a lens from MPB a few days ago. The lens was at a really good price so I bit into it. The condition of the lens is "Excellent" -- no signs of any damages, whatsoever. Upon receiving the lens, it appears that the focus motor doesn't work. So I thought maybe a simple update would fix it. Updated it and doesn't work. Called customer service and now they're telling me that the lens has issues with the focus motor and it WAS NOT noted anywhere in the listing. This is my first time purchasing from them too and now has given me a bad first impression. I was willing to give them a chance till I found out that they're not able to refund me the shipping cost I paid for to get expedited shipping.”
“If you buy a used GoPro, know that they don't test if it's waterproof. I bought one in "Like New" condition, which would lead me to assume it is waterproof as the camera should be. It broke the first time I put it in water. After much communication with MPB, they let me know they have "no facilities to test in water." I guess they don't have a bathroom at their location. Water damage isn't covered in their free 6 month warranty so I paid $284 for nothing and lost all photos on a once-in-a-lifetime trip. Deceptive communication and the woman who communicated with me was not nice. I would never buy from this company again.”
“MPB promised 1566 euros for my equipment but paid 1385.
They have stolen 181 euros.
They call themselves trained professionals but don't really understand anything about the photo equipment.
Their conditions and rules are made only to protect themselves in case of disputes.
NEVER do business with them!”
