““Feeling helpless and scammed out of your hard-earned money is a nightmare no one should endure.i know most of you don't believe scammed funds can be recovered—I was once in your shoes a few months back. After investing with a platform and being denied access to withdraw my money, I felt utterly hopeless. then, I stumbled upon a review here about M A D A C O V I . C O Skeptical but desperate, I reached out to them. To my greatest surprise, my funds were recovered within 48 hours! don't lose hope—there's a way out. If you're in the same boat, consider giving them a chance to help you too.”
“AVOID THEM IF YOU CAN!!!
Worst mistake I made in 2024 was deciding to sell my gears to MPB. I requested for a quote for my A6400 and A6500 including my gimbal. Last minute I realised I wouldn’t have a need to for the cage and side handle as well as the extra batteries since I upgraded gears, I was told after reviewing the item, they’ll refer back to me on the final pricing so I thought adding the extra features may bump up the final quote. Got a quote saying they’ve reviewed my price for my A6500 adding extra £10 and a single battery with the lens but they’ll return my A6400. I agreed to the quote but wrote back to them asking about the extra 5 batteries including a dummy, the cage and side handle. I got an email telling me the £10 added was for the cage and they can’t find the other items package in same box.
my honest opinion is to avoid them if you can, you’ll probably get more value out there for your gears.
The height of it is the lack of transparency for me. At the end, read the terms and conditions well, there might be a trap set or hidden for you in there. Good luck”
“SCAMMERS
BOUGHT A LENS! Immediately when I placed the order I requested cancellation, It took them 4 days to ship the lens and was told to return it for full refund! We returned the used lens the day after untouched! They said it will take a few days to issue a full refund, it’s been 30 days and we don’t have a refund yet! They keep saying they issued a refund but we contacted the bank and were told they don’t see any refunds, we were scammed for $759.00!
Donovan tried his best but kept saying the full refund had been issued despite 4 weeks passed still kept saying the refund was issued,
I don’t know why they do there why it takes then 4 days to ship which they had plenty of time to cancel the shipping per out request.
Stay away it’s the most horrible shopping experience, I’ve ever had.
We’ve never wasted to much time over a shopping issue do yourself a favor and stay away by all cost!”
“Worst experience ever!!!! Ordered cam and lens they didnt even bother to communicate that lens was not available but they did not even bother to remove it on their website. I was nice to wait anither since they promised to expedite delievery of the camera. Surprisingly the lens came which i ordered last. but no camera which did not make sense since their people said that they sent the camera beforehand .Called again and they cannot provide me the tracking number.
Everytime I CALLED they will freaking refer to their website which is not updated and cannot provide the real update whats going on with your orders. Frustrating!!!!!”
“Sent me my camera which was perfect as described but they didn’t include the usb-usbc cable as described in the description. They gave me a battery charger that was not for the camera and a battery that didn’t hold a charge. Customer support is absolutely terrible. Do not buy from them!!!”
“I traded 3 Nikons for a NIkon Z8 that arrived 2 days later even through I purchased next day delivery. The LIKE-NEW camera wouldn't turn on, so I returned it. After talking with 4 customer service reps and several AI bots, I still don't have the replacement one week later. I'm told a supervisor is handling this transaction, the (make you feel important line that customer service reps are trained to tell). I have received 3 emails asking me to rate them, but no communication on when the camera is being delivered. YOU HAVE BEEN WARNED...STAY AWAY FROM THIS BUSINESS!! Sign, Still Waiting”
“I've been buying and trading on MPB for years. Their quality has downgraded and I'll share some of the schemes that they tried to get away with on numerous occasions.
The first one is that they don't inspect or clean their gear. I purchased 3 cameras that I just sent back immediately because they were gross, grimy and filthy. So make sure you thoroughly check and clean if you want to keep it.
The second is they will try to send you gear that is not the one you purchased and the one that they advertised. They are in the business of trying to send you inferior gear to increase their profit margins and this has happened several times. If you bought a Nikon F lens, they will send you a G, or if you buy a Sport lens, they will send you a Contemporary and hope that you don't catch it. Even when you catch it and demand that they send you the correct one, they will try to send you a less-than comparable lens. So if you bought an excellent condition, they will try to send you a Bargain or Good lens and hope you don't notice. They get upset when you ask for photos of the lens they will ship in return.
They also won't offer anything in return for the inconvenience or issues that they cause. They will just say tough luck and if you paid for expedited shipping on their first incorrectly sent item they will send the next one ground.”
“Beware! Dishonest company! They lie about the camera's shutter count on the cameras they sell hoping you wouldn't check it after receiving it. My partner and I ordered two different cameras on two separate accounts with MPB and both were completely different shutter counts much higher than what we both ordered. The camera I ordered was listed at 15,929 actuations and they sent me a camera with 73,436 actuations. My partners camera was supposed to be 13,493 actuations and they sent a camera with 34,193 actuations.
We also both used a refer-a-friend coupon for each of the orders and they said they couldn't re-issue it, even though it was an issue on their end! We returned them both and they didn't even apologize for the inconvenience or offer any restitutions. Has been nothing but a headache dealing with MPB! Shop somewhere else.”
“Want to return an item? Yeah will take you over a week.
I was sent an “excellent” 24mm canon ef lens and the focusing is soft so I want to return it but their customer service is shocking.”
“Bought a lens from MPB a few days ago. The lens was at a really good price so I bit into it. The condition of the lens is "Excellent" -- no signs of any damages, whatsoever. Upon receiving the lens, it appears that the focus motor doesn't work. So I thought maybe a simple update would fix it. Updated it and doesn't work. Called customer service and now they're telling me that the lens has issues with the focus motor and it WAS NOT noted anywhere in the listing. This is my first time purchasing from them too and now has given me a bad first impression. I was willing to give them a chance till I found out that they're not able to refund me the shipping cost I paid for to get expedited shipping.”
“If you buy a used GoPro, know that they don't test if it's waterproof. I bought one in "Like New" condition, which would lead me to assume it is waterproof as the camera should be. It broke the first time I put it in water. After much communication with MPB, they let me know they have "no facilities to test in water." I guess they don't have a bathroom at their location. Water damage isn't covered in their free 6 month warranty so I paid $284 for nothing and lost all photos on a once-in-a-lifetime trip. Deceptive communication and the woman who communicated with me was not nice. I would never buy from this company again.”
“MPB promised 1566 euros for my equipment but paid 1385.
They have stolen 181 euros.
They call themselves trained professionals but don't really understand anything about the photo equipment.
Their conditions and rules are made only to protect themselves in case of disputes.
NEVER do business with them!”
“I sent several pieces of equipment, very carefully assessing their condition. I trusted their expert judgment, but a couple of hours later I realized that I had made a mistake with it. They downgraded my Panasonic Leica 12-60mm from Excellent to Good.
Without any additional comments in adjusted quote!!
They claim that the rating like Excellent or Good only reflects the cosmetic appearance.
It took a lot of effort to get any info from them. As mentioned in the last explanation: "adjusted down to "Good" owing to some internal marks within the optics of the lens" Very detailed explanation!! The day before in the chat they claimed that "scratches on external elements". Two conflicting assessments!
They took 72 euros off the price of my Nikon 180mm lens. In adjusted quote was stated that "moderate fungus". Today's information was already a little different: "-€72 adjustment for minor fungus" Bravo!! The fungus has already decreased during the holidays! If things are going like this, it will disappear completely, you just have to wait a little.
In this case, with the Nikon 180mm, they did not lower the rating - very confusing!
I bought this Nikon 180mm lens 4 months ago on eBay from reputable photo equipment seller from Japan in Mint condition without fungus.
I doubt that a "moderate fungus" has developed in the meantime.
They downgraded my Olympus 45mm lens from Like New to Excellent and no additional comments in the adjusted quote on Friday. Today I received information that: "adjusted down to "Excellent" owing to light dust and moisture within the optics". It should be noted that I owned this lens for 4 years and only used it in warm and dry weather, the rest of the time it was in a warm and dry room at home. Where does the moisture come from? In my 30 years of experience with lenses, I have had no problems with any moisture because I know how to use lenses.
Total inconsistency in rating lenses. First one judgment, now another explanation.
These are very convenient ratings - "minor fungus", "minor moisture", "minor dust" - they can be used in almost any situation with lenses.
I just lost faith in this company. It looks like they work very sloppily or just think only about their own benefit.
I admit that it was my mistake to trust their "trained specialist" judgment.
They insist that the transaction has taken place and that it is irreversible.
Be careful with your choice when doing business with MPB, think twice so you don't regret it later. They are not customer friendly. Apparently, their magic business is based on this, - to create trust in "some trained specialists" who evaluate the things. And to abuse people's desire to get money fast.
Unreliable service.”
“Seen all the ads for this company and I figured I would try them out as I had some Nikon F mount lenses and a DSLR sitting since upgrading to the Z Mount mirrorless system. Put all the the equipment I was parting with into their quote system and received an acceptable price for the stuff. I spent a small fortune on packaging as some reviews mentioned gear being broke upon arrival. After about a week and a half including I received an email regarding a change on the quote. PRICE was less than half of what was originally quoted. They are just like KEH and did a bait and switch. I decided to cancel the trade in and get my gear back. Would not recommend dealing with this company and will be updating on time it take along with condition of returned gear. DO NOT DEAL WITH THIS COMPANY!!!”
“Be very careful ordering from here customer service is horrible and if you have an issue with a shipment you will not be able to get in touch with anyone all they have is AI bots and template emails there is no human connection or care about providing you service there are too many other vendors that do an awesom job such B&H photo and Adoroma”
“I placed an order it didn’t go through they freaking kept billing me over and over and made charges of over 1,000 each until they depleted my credit line and all I could do was file a ticket. Meanwhile it says no order was placed! Scammers!!’”
“When purchasing a camera they misrepresented their listing of an excellent because the camera was missing front screw, I would be careful they seem to wiggle out of their responsibility on this one case instead of standing by their description of what excellent means.”
“I just have an answers today after 3 weeks because I send a Formal Notice. They answers that they already resent me the material WITHOUT telling me nothing but was return ( of corse I’m in a trip outside of Europe and open a company ! ) .
And NOW you don’t want back my material ??!!! because the adress even I have my new rent contract AND don’t want pay you because for you a transfer isn’t proof. It’s a big scam and for sure I will be compelled to file formal complaints with the prosecutors in Berlin and Paris and let know everyone about this big scam. This is theft. Accepting the sale before waiting to receive the equipment. Refusing a proof of transfer as justification (I am currently in traveling and have nothing else, but imagine if it were a second-hand product??) to then tell me it’s not a valid proof, and since I’m not in the same location anymore, even with a rental contract, they can’t send me the equipment? Seriously? Why not ask for these documents beforehand? Why don’t ask this document BEFORE to send the material ??? This is theft!!! I won’t leave it at that, and I will make sure everyone knows.”
“I tried to buy and/or trade for a used Leica m10 Monochrom. Around a $6000 camera. The first time I noticed there were many spots and dust on my images from a filthy sensor. The camera was sold as new. After some back and forth with MPB ,they assured me the sensor was cleaned. Now the camera in question has a dust detection function on the menu, so MPB has no excuse to sell this as new.
I needed the camera for a trip so was stuck. MPB said “there is nothing we ca do, and I could return the camera.” I couldn’t return the camera bc it was necessary for my trip.
Weeks later MPB has done nothing to resolve the problem.”
“I made a Trade-in transaction through the MPB website, during which I sent my Sony 35mm 1.8 lens. In return, I received a Canon EF 35mm f/1.4 L USM lens from the company.
My Sony lens was rated by the site as being in Excellent condition and valued at €225. Although this is much lower than the average market price I found online, I accepted it because the trade-in lens was of sufficient value to me, even with an additional payment of €189, which I made.
The Canon lens from MPB was rated as Heavily Used by the company. The description indicated that this rating only referred to external features and did not affect the lens's functionality. Unfortunately, the lens glass was damaged upon receipt.
The Canon lens I received has significant moisture and haze in its optics, a defect not disclosed in the advertisement.
I filed a complaint with MPB to cancel the transaction due to their error. I requested to return the damaged Canon lens and get back my Sony lens along with the additional €189 payment I made.
MPB refused to return my Sony lens, claiming the trade-in procedure consists of two separate transactions: selling my lens to them and buying a lens from their website. They offered me a refund of €414 (the valuation of my Sony lens plus the €189 I paid) if I cancel the deal.
The trade-in of this company is a scam, and nowhere in its process is it stated that it is impossible to return your gear in case of problems with the one they provide on their part. Even though you lose money, they will earn it by reselling your equipment.”
