“They offered a reasonable price on my trade in gear and the lenses I purchased. Their customer support team was quick to respond to my questions as well. Overall an A+ experience.”
“So far, MPB has been totally fantastic in every aspect ranging from customer service to prompt delivery of gear. I recently had a trade-in for some lens and it was the smoothest, seamless transaction ever. I even had a few questions prior to that and emailed customer service. I received prompt and precise responses pertaining to my questions. With regards to delivery time of gear, maybe it's because I live in the east coast but I pretty much get my gear 2 to 3 days after delivery and this is without paying extra fees for expedited deliveries. I once got my shipment 2 days after I ordered! Love that!
I have zero complaints with MPB so far and hope to keep it that way. They are always updating thier inventory (I was in search for a Canon 100-500mm RF lens and it was unavailable for a little while but in about two weeks, I saw 3 of them pop up! And they all literally went within the same week (hot item for this time of year I guess?) ). Anyway, I got the item I needed and totally thrilled with it thus far.
Thanks MPB for all your excellent work and customer service!”
“found the camera I wanted and traded an older camera in to lower the cost of the one I found;
Worked perfectly and the new camera was marked (e) under original packaging but when it arrived it was in a Leica Box with all the accessories. Perfectly packed.
(e) on other sites frequently refers to Downloadable documentation.
Very please with the ease of trade/purchase and timely arrival of the almost new Leica Q2.”
“My experience shows that MPB is a little more expensive but offers better trade in value than KEH. They also disclose shutter counts which makes purchasing used camera bodies potentially less risky. The KEH website works a little better but that is a nit.”
“I was able to have them hold a camera body while I sent in a lens in trade. They paid me a far amount for my trade and sent the body after I paid the difference. The body was well packed and as described. I'm also happy that they use FedEx which is my preferred delivery method. Highly recommended!”
“I have always enjoyed doing business with MPB. They have always been more than fair with their inspections and grading of anything I’ve ever sent them. They even happily exchanged a lens that stopped working. They are for sure my go to :)”
“The system that mpb has for trading up is amazing. The customer service (when I was upgrading a camera ago, was so helpful, and put my mind at ease sending my gear to trade. Then, the camera I received (both times, I've traded up twice but the above was my first time) was exactly as the description said. And the no fee to send my camera(s) in was a big plus! Thanks again to all the folks at mob.com for their help!”
“I always love browsing the site and on many occasions have swapped gear or added to my collection. They're always fantastic to deal with, helpful and honest. Such a pleasure!”
