MTC Kitchen Reviews

Name: MTC Kitchen
Address: 77 Metro Way, Suite #1, 77 Metro Way, Suite #1, Secaucus
Rating: 4.47

4.5 Rating 501 Reviews

85 %

of reviewers recommend MTC Kitchen

4.5

Based on 501 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

2018061827

Email:

info@mtckitchen.com

Location:

77 Metro Way, Suite #1,
77 Metro Way, Suite #1
Secaucus
07094

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MTC Kitchen 5 star review on 20th November 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent. Responsive customer service, quick shipping, quality product.”

Helpful Report

Posted 6 days ago

“Items are always quality pieces and well packed' The packing is amazing. I never have an issue with their products. Very happy with MTC Kitchen.”

Helpful Report

Posted 1 week ago

“I wanted to respond to your recent email but have not been able to until now. My apologies for the delay. My wife and I have been customers of MTC Kitchen for many years and continue to return because the variety of products you offer to novice and experienced cooks. My most recent purchase included a surprise that I thought I would never again experience: a representative from MTC Kitchen called me to let me know that an item I ordered would not be coming because that item was no longer available. My impression was that this item, though priced under four dollars, required the same attention and courtesy from your staff as a four hundred dollar knife or any other large purchase. Also the kind personal note included with the items that did ship reminded me of how much is missing from dealing with most companies today while ordering online. Your consistent offerings of high quality products, your attention to customer needs and your commitment to creating a positive customer experience are just some of the reasons we keep shopping at MTC Kitchen.”

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Posted 1 week ago

“Great online cutlery kitchen store. Have gotten some great deals from here. One of my go-to online cutlery stores.”

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Posted 1 week ago

“Great, I bought a replacement cutting board for one I had had for many years, great customer service, great products, great shipping time.”

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Posted 2 weeks ago

“MTC is a great company to do business with! The glasses arrived quickly, wrapped well and undamaged.”

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Posted 2 weeks ago

“I’m very glad I found MTC Kitchen as I regularly shop for Japanese food and kitchen supplies. Prices are very reasonable and while selection is somewhat limited on grocery items the brands that are carried are quality. The site is well organised, easy to navigate and check out is effortless. MTC will be my new go to for Japanese pantry staples.”

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Posted 2 weeks ago

“Good quality items at reasonable price. Great experience with the website.”

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Posted 2 weeks ago

“Great. Easy to use website. Did not have to set up user name and password. Product was shipped right away.”

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Posted 2 weeks ago

“Excellent! I was trying to match a sake cup bought years ago and yours was the perfect authentic match. Thank you so much for a quality product.”

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Posted 2 weeks ago

“Smooth easy transaction.”

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Posted 2 weeks ago

“This is the best purchase in recent times. Thank you, I still continue to enjoy this purchase, and I don't understand how I could live without this purchase before.”

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Posted 3 weeks ago

“Bought It for my friend, he and his wife love it.”

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Posted 1 month ago

“Had an issue with deliverance of the wrong item. It was quickly resolved and I was compensated for the inconvenience.”

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Posted 1 month ago

“Received knife with tip bent. Contacted customer service and they got a new one shipped out quickly as I returned the other. Was a wedding gift for a friend, so the speed was highly appreciated. New knife was in excellent condition and I'm sure will help serve many good meals for the newlyweds.”

Helpful Report

Posted 1 month ago

“I recently placed my first order with MTC. An item in the shipment, a sake carafe, was broken. I contacted customer service and interacted with Brook, who sent me a replacement. What could have been an unpleasant interaction turned out to be an extremely positive one and as a result I have since placed a second order with MTC. I really appreciate your customer service.”

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Posted 1 month ago

“Great shopping experience! Good products and great packaging and delivery! 👏🏻🖐👍”

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Posted 1 month ago

“The item is out of stock in other websites and we use it in our restaurant. We were happy to find it at a good price with fast shipping from MTC Kitchen.”

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Posted 1 month ago

“the best products at fair prices”

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Posted 1 month ago

“Excellent products impossible to find elsewhere, fast shipping and super efficient packaging, makes shopping MTC KItchen a no brainer for Japanese Kitchen and Tableware products and supplies.”

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Posted 1 month ago

MTC Kitchen is rated 4.5 based on 501 reviews