MTC Kitchen Reviews

Name: MTC Kitchen
Address: 77 Metro Way, Suite #1, 77 Metro Way, Suite #1, Secaucus
Rating: 4.46

4.5 Rating 468 Reviews

84 %

of reviewers recommend MTC Kitchen

4.5

Based on 468 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

2018061827

Email:

info@mtckitchen.com

Location:

77 Metro Way, Suite #1,
77 Metro Way, Suite #1
Secaucus
07094

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MTC Kitchen 5 star review on 12th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Please make sure the delivery is performed in a right way. Because last time I had an embarrassing experience due to a delivery problem. Thank you for your attention.”

Helpful Report

Posted 1 day ago

“I always have an excellent experience shopping with MTC Kitchen. The ordering process is seamless, and the product I received was exactly as described. The quality was outstanding, and the packaging was very secure. I would definitely recommend this store to others.”

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Posted 4 days ago

“Shipping too expensive”

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Posted 5 days ago

“They always have the first kitchen ware in stock”

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Posted 6 days ago

“Excellent service”

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Posted 6 days ago

“as always, shopping at MTC kitchen is easy and enjoyable. there is a good selection of items, which come with reasonable prices, quick shipping and careful packing, and excellent customer service.”

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Posted 1 week ago

“Very happy with my first order. Everything was packed very safely and the order arrived quickly. I would definitely order from them again.”

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Posted 3 weeks ago

“Website was pretty, item shipped quickly. Item was, in my opinion, falsely advertised. It was described as soft and that it wouldn’t slide around. Now that I’ve learned my lesson and looked up the cutting board on other sites, I cannot find anyone else describing it as soft. I hated the item as soon as I opened it, went to return it since return policy said no scrapes or cuts, customer service rep said that despite no scrapes and cuts, the smudges from my finger oils make it non refundable. I’m upset and all I wanted was store credit so I could get a cutting board I don’t hate. I cannot stand this board and only see a massive waste of so so much money, and due to this being my first experience with MTC, I do not plan to purchase through you all again.”

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Posted 3 weeks ago

“Great place to buy from with a nicely curated inventory.”

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Posted 3 weeks ago

“First of all, My experience with the online order was outstanding. The process was simple and straightforward. Shipping was fast, and the packaging was absolutely beautiful. The item was securely packed in a sturdy carton, which I even decided to keep for future use. Secondly, I also had the chance to visit the MTC kitchen in El Monte, CA, since I live nearby. Unfortunately, my experience at the store didn’t quite match the excellence of the online service. While the facility is spacious and well-maintained, the product selection—especially items from Japan—felt quite limited. Additionally, I believe the in-store atmosphere could be improved. The staff appeared focused on their tasks but didn’t engage with customers in a warm or welcoming manner. A friendly smile and more customer interaction could go a long way in creating a more inviting shopping experience. Thank you.”

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Posted 3 weeks ago

“High quality Japanese table and kitchenware at a price that is (almost) affordable for the home.”

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Posted 3 weeks ago

“excellent knife”

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Posted 3 weeks ago

“Good service, items arrived as described”

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Posted 1 month ago

“Very good and easy”

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Posted 1 month ago

“amazing quality, fast and great delivery”

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Posted 1 month ago

“Amazing store. So many cool kitchen gadgets and ingredients. The best soy sauce that I have been able to find available online. Prices are amazing, and fast shipping from all of my orders I've placed.”

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Posted 1 month ago

“i ordered over four hundred dollars of coffee and only received one box that was damaged. to be honest, i will proably orderfrom Amazon. i did send a email that the one box i got was damaged. all the bottles was in a big box and loose, they had dents in them. not sure why i never got the rest of my product. thanks”

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Posted 1 month ago

“Great! I had ordered a Beringer mandolin from Amazon and it was used, so I ordered it from MTC and it was delivered in perfect condition”

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Posted 1 month ago

“great! we love our new cutting board”

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Posted 1 month ago

“Shipping cost is too high”

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Posted 1 month ago

MTC Kitchen is rated 4.5 based on 468 reviews