MTC Kitchen Reviews

Name: MTC Kitchen
Address: 77 Metro Way, Suite #1, 77 Metro Way, Suite #1, Secaucus
Rating: 4.47

4.5 Rating 501 Reviews

85 %

of reviewers recommend MTC Kitchen

4.5

Based on 501 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

2018061827

Email:

info@mtckitchen.com

Location:

77 Metro Way, Suite #1,
77 Metro Way, Suite #1
Secaucus
07094

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MTC Kitchen 5 star review on 20th November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website was pretty, item shipped quickly. Item was, in my opinion, falsely advertised. It was described as soft and that it wouldn’t slide around. Now that I’ve learned my lesson and looked up the cutting board on other sites, I cannot find anyone else describing it as soft. I hated the item as soon as I opened it, went to return it since return policy said no scrapes or cuts, customer service rep said that despite no scrapes and cuts, the smudges from my finger oils make it non refundable. I’m upset and all I wanted was store credit so I could get a cutting board I don’t hate. I cannot stand this board and only see a massive waste of so so much money, and due to this being my first experience with MTC, I do not plan to purchase through you all again.”

Helpful Report

Posted 3 months ago

“Great place to buy from with a nicely curated inventory.”

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Posted 3 months ago

“First of all, My experience with the online order was outstanding. The process was simple and straightforward. Shipping was fast, and the packaging was absolutely beautiful. The item was securely packed in a sturdy carton, which I even decided to keep for future use. Secondly, I also had the chance to visit the MTC kitchen in El Monte, CA, since I live nearby. Unfortunately, my experience at the store didn’t quite match the excellence of the online service. While the facility is spacious and well-maintained, the product selection—especially items from Japan—felt quite limited. Additionally, I believe the in-store atmosphere could be improved. The staff appeared focused on their tasks but didn’t engage with customers in a warm or welcoming manner. A friendly smile and more customer interaction could go a long way in creating a more inviting shopping experience. Thank you.”

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Posted 3 months ago

“High quality Japanese table and kitchenware at a price that is (almost) affordable for the home.”

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Posted 3 months ago

“excellent knife”

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Posted 3 months ago

“Good service, items arrived as described”

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Posted 3 months ago

“Very good and easy”

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Posted 3 months ago

“amazing quality, fast and great delivery”

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Posted 3 months ago

“Amazing store. So many cool kitchen gadgets and ingredients. The best soy sauce that I have been able to find available online. Prices are amazing, and fast shipping from all of my orders I've placed.”

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Posted 3 months ago

“i ordered over four hundred dollars of coffee and only received one box that was damaged. to be honest, i will proably orderfrom Amazon. i did send a email that the one box i got was damaged. all the bottles was in a big box and loose, they had dents in them. not sure why i never got the rest of my product. thanks”

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Posted 4 months ago

“Great! I had ordered a Beringer mandolin from Amazon and it was used, so I ordered it from MTC and it was delivered in perfect condition”

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Posted 4 months ago

“great! we love our new cutting board”

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Posted 4 months ago

“Shipping cost is too high”

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Posted 4 months ago

“Fast shipping, great product!”

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Posted 4 months ago

“Excellent website. All products arrived promptly and in excellent condition.”

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Posted 4 months ago

“Good stuff so far.”

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Posted 4 months ago

“Very smooth! You had the Gestura chef spoon I searchef for everywhere! The item shipped quickly and is the high quality versatile item I expect from MTC. Thank you!”

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Posted 4 months ago

“Shopping with MTC Kitchen was super easy and I was able to find items I haven't been able to find either at other sites or in person. Shipping was fast and tracking accurate and the items were in perfect condition.”

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Posted 4 months ago

“The products are excellent and priced well. The shipping was fast and the packaging was so secure.”

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Posted 4 months ago

“Great fast shipping,quality products. Very pleased”

Helpful Report

Posted 4 months ago

MTC Kitchen is rated 4.5 based on 501 reviews