MTC Kitchen Reviews

Name: MTC Kitchen
Address: 77 Metro Way, Suite #1, 77 Metro Way, Suite #1, Secaucus
Rating: 4.44

4.4 Rating 426 Reviews

84 %

of reviewers recommend MTC Kitchen

4.4

Based on 426 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

2018061827

Email:

info@mtckitchen.com

Location:

77 Metro Way, Suite #1,
77 Metro Way, Suite #1
Secaucus
07094

Write Your review

Tell us how MTC Kitchen made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

MTC Kitchen 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“MTC has great quality products at a great cost, and theyre always running sales.”

Helpful Report

Posted 2 months ago

“Ok”

Helpful Report

Posted 3 months ago

“Very nice product”

Helpful Report

Posted 3 months ago

“great shopping experience for hard-to-find cutting board”

Helpful Report

Posted 3 months ago

“Delivered in a timely manner, and overall a bit less expensive than Amazon (even with Prime free shipping)”

Helpful Report

Posted 3 months ago

“My shopping experience was easy, user friendly. However, I miscalculated on the sizes of the boards. Apparently the one I bought is very tiny. You have enough room to cut or slice a couple pieces of fruit. These boards are also expensive. They work great, easy to clean and use. I just wish I ordered something larger.”

Helpful Report

Posted 3 months ago

“good service quality product”

Helpful Report

Posted 3 months ago

“Customer service was responsive and efficient. Cutting board is awesome. However I am NOT a fan of SHOP-which is the shipping/fulfillment that is used for MTC. Products are great but there is no guarantee of ship date, it's vague with updates and products take WAY longer than any other items I have purchased online. I like MTC-I DO NOT like Shop.”

Helpful Report

Posted 3 months ago

“Good Experience shopping, but painfully slow delivery and turn around.”

Helpful Report

Posted 3 months ago

“Shopping experience was smooth. One of the two items shipped was wrong; this was exchanged for the correct item in relatively short order. Did take a little to happen due to the holiday season volume.”

Helpful Report

Posted 3 months ago

“Placed an online order near Christmas time. MTC was very communicative that they were behind and my order would take some time to fill. I was in no hurry and appreciated the communication, I had not inquired about my order at all. Order was packed very well and exactly what I ordered. This was the only place the Takamura knife I wanted was in stock. Very happy with my purchase and with MTC. Glad I threw in a tube of wasabi as it is actually hot unlike the ball at most sushi places.”

Helpful Report

Posted 4 months ago

“It’s great to use YB 02, 06& 03 sushi containers. But needed to order for 2 weeks before run out coz delivery time took long. One thing, delivery may cause some container crushes.”

Helpful Report

Posted 4 months ago

“Super knowledgeable team and very helpful in finding/exploring new products”

Helpful Report

Posted 4 months ago

“Our go-to source for high-end Japanese kitchen ware. MTC’s prices are better than most, their customer service is topnotch, and they are extremely professional and trustworthy. We have ordered from them many times and will continue.”

Helpful Report

Posted 4 months ago

“shipping is hella slow but it gets there eventually! if you are buying with a timeline in mind add about 2 weeks for shipping and it should be fine!”

Helpful Report

Posted 4 months ago

“Awesome! I really love ordering from here!”

Helpful Report

Posted 4 months ago

“Happy with the product itself. Extremely unhappy about the lengthy processing delay. Patiently waited several weeks then called. Was told my order (all of which was in-stock at the time of ordering) was processed, packed, and ready for shipping and would go out the following business day. Another week passed and nothing was shipped. Contacted again, threatening to cancel the order, and only THEN was my order finally shipped.”

Helpful Report

Posted 4 months ago

“Knife came with a chipped tip and not nearly as sharp as expected given the reputation of the maker. Fit and finish was only average.”

Helpful Report

Posted 4 months ago

“At almost a month, it was the longest delivery time I've experienced in years.”

Helpful Report

Posted 4 months ago

“Shipping time is slow. Customer service is good. Restocking fee is reasonable.”

Helpful Report

Posted 4 months ago

MTC Kitchen is rated 4.4 based on 426 reviews