MTC Kitchen Reviews

Name: MTC Kitchen
Address: 77 Metro Way, Suite #1, 77 Metro Way, Suite #1, Secaucus
Rating: 4.49

4.5 Rating 607 Reviews

85 %

of reviewers recommend MTC Kitchen

4.5

Based on 607 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email

Visit Website

Phone:

2018061827

Email:

info@mtckitchen.com

Location:

77 Metro Way, Suite #1,
77 Metro Way, Suite #1
Secaucus
07094

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MTC Kitchen 5 star review on 12th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good customer service - Very accommodating and responsive”

Helpful Report

Posted 8 months ago

“Delivery successful”

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Posted 8 months ago

“Fast shipping and great promotional pricing on the whetstones I purchased. I will definitely purchase items from MTC Kitchen again and soon.”

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Posted 8 months ago

“Wonderful collection of Japanese kitchenware, cooking ware, utensils, etc. Pretty much everything that you could ask for. The show room is well stocked and ordering items online is convenient and fast. I would recommend MTC Kitchen to anyone, both professional/commercial and home, for the best selection of goods for Japanese and other Asian cooking.”

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Posted 8 months ago

“The purchase was easy. The products came as expected and when expected. But the best part are the products. As a person who is not as fond of prepping meals, my new mandolin makes it fun!”

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Posted 8 months ago

“Service and customer support all good, but I received my knife with a significant tilt in the handle. I was given a partial refund in order to get it professionally fixed.”

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Posted 8 months ago

“Package arrived in a timely manner!”

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Posted 8 months ago

“Exceptional customer service! Customer representative Brook is conscientious, persistent, and thoughtful. I was looking for a special item around the country without luck, even after reaching out to the sole distributor. With Brook’s unyielding support, he was able to order an exception for me by reaching out to their peer distributor in addition to going through some complicated internal process. It was a journey, but it well worth the effort. I was able to secure the exact item at my doorstep at the end. It all came down to MTC/Brook’s attention to my rather random inquiry. Great job!”

Helpful Report

Posted 8 months ago

Thank you for taking the time to share your experience. We’re glad we could help track down the item and get it delivered successfully. We truly appreciate your support and kind feedback.

Posted 8 months ago

“The order arrived quickly however a third (13 bowls) of our order arrived broken.”

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Posted 8 months ago

“Very good. It carries lots of items which are unique.”

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Posted 8 months ago

“The product itself is superb quality and would love to buy again but the packaging was not secure and I had 4 broken bottles. If the company finds a ways to secure the glass bottles more, I would definitely buy again. I would like a refund for the broken bottles. Product was delivered within 6 days of ordering”

Helpful Report

Posted 8 months ago

“MTC Kitchen packed my items very carefully and shipped them quickly. I was looking forward to receiving this cutting board (Hasegawa) and it did not disappoint! I would definitely recommend MTC to anyone looking for high quality kitchen items from a trusted and reputable vendor.”

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Posted 9 months ago

“Excellent products, fair prices, excellent service”

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Posted 9 months ago

“Very happy with my order. Customer experience was seamless, shipping was prompt, and everything arrived well packaged.”

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Posted 9 months ago

“Always a wonderful shopping experience with MTC! Delivery is consistently prompt and communication is timely and transparent. One of my favorite places to shop for our restaurant.”

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Posted 9 months ago

“Almost impossible to return. So challenging. Not easy to do.”

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Posted 9 months ago

“product was well packed, understandable slight delay in shipping due to holiday rush”

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Posted 9 months ago

“fast shipping.”

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Posted 9 months ago

“I had a bad experience because I never received the items I ordered, and for over a month now, no one has helped me resolve my problem”

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Posted 10 months ago

“Quick, Easy and the cutting board has been awesome!”

Helpful Report

Posted 10 months ago

MTC Kitchen is rated 4.5 based on 607 reviews