musicMagpie Reviews

Name: musicMagpie
Address: -, - United Kingdom,, Macclesfield
Rating: 4.63

4.6 Rating 9,503 Reviews

92 %

of reviewers recommend musicMagpie

4.6

Based on 9,503 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About musicMagpie:

GET CASH FOR OLD CDs, DVDs and Games - www.musicMapgpie.co.uk is the only online site that allows users to turn all their old and unwanted CDs, DVDs and Games into cash in one free and simple process.

Every year millions of CDs, DVDs and Games are thrown away and they can be worth anything from 30p up to £15.

Visit Website

Email:

enquiries@musicmagpie.co.uk

Location:

-, - United Kingdom,
Macclesfield

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musicMagpie 5 star review on 23rd October 2020

Kellyanne Lawrie

musicMagpie 5 star review on 16th October 2020

Vivian Miller

Anonymous

Anonymous // 01/01/2019

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“Easy process, money paid promptly.”

Helpful Report

Posted 5 years ago

“SCAMMED ME Scammed me of my money , and still have not received it after 4 months. Did not pay me for my DVDS and ignored all my emails. Asked for all my bank details over and over as if they wanted to see all my details , even when I gave them my details, they still asked for pictures of my account. Do not trust this website under all circumstances.”

Helpful Report

Posted 5 years ago

“Having sent my phone to this company I received an email stating there was a problem with it not being UK compatible even though I had been using and they would confiscate it. The phone is excellent in every respect as far as I am concerned. When I informed their Customer Care that as they had not paid anything it still belonged to me a person by the name pf Bilall said it would be returned by Royal Mail. A day later I get an email from another employee name of Ruby saying '...I afraid we cannot return your device...I am sorry for any disappointment caused by this.' Really!! Not sure if this is classified as theft on their part.”

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Posted 5 years ago

“Simple to use and prompt payment -no complaints.”

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Posted 5 years ago

“Great service. A little time consuming putting in all the barcodes but thanks for such a quick turn around.”

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Posted 5 years ago

“Very impressed with the service they provide, I have bought and sold items through musicMagpie and I’m very pleased with what I got”

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Posted 5 years ago

“What a great experience I had selling my device. Very smooth process from start to finish, I would recommend them to anyone. Thank you music magpie”

Helpful Report

Posted 5 years ago

“This Music Magpie is a scammy, lying company that go against their own information on their website and terms and conditions. They give replies that are lies at the very least. My story: I sold a samsung S10 with a cracked screen which according to their website is classed as POOR. Everything else worked great. (bear in mind I have video evidence of all this) I specified as POOR as per their website and sent it. They came back to me saying that they deemed it as faulty and revised the offer from £177 to £59. I copy and pasted their website on both faulty and poor with the same info I gave about the phone. Nowhere does it say about a cracked screen on the faulty definition as it only says about cracked screens on the poor definition of which I specified. They even practically accused me of being dishonest and specifying it wrongly, beside on their terms and conditions, it states that if items are wrong specified they are automatically rejected. Well at least that's what it said but it seems they have changed them now. If this is the case, why wasn't my phone automatically rejected. I also believe because of this pandemic and lockdown, they know people haven't got much money so these scammers are giving excuses to knock offers down, compelling people to accept because they need the money. This is classed as Fraud and obtaining goods under false pretenses. I do not believe this business to be honest and trustworthy so PLEASE stay away from this crummy outfit. I had to write this because I can't reply to their comment below. I will be exposing this Music Magpie for what it is, an untrustworthy company which would only good if it was closed down. Finally, I would not trust the reviews of this company on Trustpilot as some of them seem generic and false, not Trustpilot's fault. I'm sorry it was so long but this scam of a business needs to be closed down and the owner's Steve Oliver and Walter Gleeson need locking up as scammers. This is what happened to me and I have evidence to back it all up. Thank you.”

Helpful Report

Posted 5 years ago

“Easy to understand, use, and work with. The website/ app gave clear and concise instructions on how to send my CD's and DVD's efficiently to them. I would highly recommend!”

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Posted 5 years ago

“easy to scan and quick efficient payemnts”

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Posted 5 years ago

“So easy to use excellent phones, good prices for old phones. Completely hassle free.”

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Posted 5 years ago

“It was really easy to use music magpiie. They sent payment swiftly. I would recommend and definitely use them in the future.”

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Posted 5 years ago

“Great service. Thank you.”

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Posted 5 years ago

“First time using the app , it is so easy to use , just scan the bar codes and you get a price , if they want your item at this time , I choose normal post , you get sent a code to be scanned at the post office , simply wrap up your items and get the code scanned at the post office. A Quick response that they have your items and next day payment in my bank For mine , it’s a great way to have a clear out and get some extra money towards a special treat . Definitely use again and told my friends 👍”

Helpful Report

Posted 5 years ago

“Timewasters always cut the online offer price. Tried to sell my iPhone 8 Plus to them in good condition. They offered me £235 for the phone online then when they received the phone they cut the offer down to £141 quoting deep scratches as the reason. I don’t think they ever pay the online quoted price and offering £141 for an iPhone 8 Plus is quite frankly a joke. Would not use again and would not recommend. Go Mazuna the offer is Usually a bit less but at least they actually pay you what they quote.”

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Posted 5 years ago

“Due to covid the laptop took Royal Mail a while to get to music magpie (who paid for postage), however I was able to track it the whole way. once they received the item I had the money the next day.”

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Posted 5 years ago

“Superb! Easy to get an offer price in seconds on the website, provided everything I needed to post out. Notified when MM recieved and the money (as offered) was in my account the next morning. Will definitely use again.”

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Posted 5 years ago

“Excellent service , fair and accurate valuation wish I knew about this service long time ago . Highly recommend 🤝👍🏼”

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Posted 5 years ago

“No nonsense, easy process. Gave good price and once sent via their simple directions the money was in my bank within 24 hours of receipt.”

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Posted 5 years ago

“Fantastic quick service would use again”

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Posted 5 years ago

musicMagpie is rated 4.6 based on 9,503 reviews