myCigara Reviews

4.6 Rating 834 Reviews
91 %
of reviewers recommend myCigara
4.6
Based on 834 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read myCigara Reviews

About myCigara:

It’s important to us that our customers feel welcome in our stores.

More than just a shop, they should be a meeting-place. As the vaping industry has grown, so too has the community surrounding vaping. Our customers are able to go into any one of our stores and have a great experience, not only with our staff, but with other vape fans.

When you walk into your local Cigara vape store, you can rest assured that you’ll be given personalised advice that’s right for you and your vaping journey. Whether you’re just starting out, or a seasoned veteran, you can rely on our staff to identify your individual needs and wants. We’ll help you make the right choices and ensure that your experience with us is a memorable, positive one.

Whether online or in-store, we strive to adhere to four key principles to ensure an optimal experience for you, our customer.

Transparency: You will receive clear, impartial, and honest advice.

Expertise: By giving you the information you need, we help you make informed decisions that are right for you.

Convenience: We make sure you get what you need, when you need it.

Experience: We strive to give you a positive experience and to be a trustworthy source for all things vaping-related.

We exist to make the UK smoke-free. That means supporting our customers to make the decisions that suit them, to help them quit smoking—and stay quit.

Visit Website

Phone:

1302 320871

Email:

info@mycigara.com

Location:

EFF Marketing Ltd (Trading Name: myCigara), GM House, Wilkinson Way,
EFF Marketing Ltd (Trading Name: myCigara), GM House, Wilkinson Way
Blackburn
BB1 2EH

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Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Fantastic service and fast delivery 🚚
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Posted 2 years ago
Excellent service Hassle free
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Posted 2 years ago
Great service, price and delivery 👍👍
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Posted 2 years ago
Excellent quick delivery Quality products Good price
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Posted 2 years ago
Very good, fast delivery
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Posted 2 years ago
Excellent quick service and a good choice of flavours and products.
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Posted 2 years ago
Whenever i have bought anything from MyCigara i have been happy with the service and the products. Its now at a point where im actively disappointed when i have to buy something from anyone else
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Posted 2 years ago
Amazing products and quick delivery!!
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Posted 2 years ago
Scammed me. My stuff has not arrived
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Posted 2 years ago
I'm sorry to hear that you have not received your order. We have contacted you directly for further information. Please do reply to us at info@mycigara.com so that we can look into this further and get a resolution for you. Kind Regards Noreen MyCigara Customer Service
Posted 2 years ago
Excellent vape Shop!. The lady in the stockton shop is the most helpful and friendly person I've ever met.
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Posted 2 years ago
Lovely flavour. I find Elux bars can be quite sweet but this one has the perfect taste.
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Posted 2 years ago
Easy to order and arrived when said they would
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Posted 2 years ago
Top quality products and fast delivery would 100% recommend
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Posted 2 years ago
My Cigara offers great customer service. If I have any questions, I do live chat and I get a reply within hours.
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Posted 2 years ago
Great service and quick delivery
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Posted 2 years ago
Delivery is always quick only takes 2-3 days to get to me! Always very happy with the products I receive and there is always different products to choose from:)
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Posted 2 years ago
Very good and fast service. The package came in no time and its verified products
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Posted 2 years ago
It was very good, would use again
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Posted 2 years ago
Speedy delivery, no issues, good quality highly recommended
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Posted 2 years ago
Always a very prompt service whenever I have ordered your products.
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Posted 2 years ago
myCigara is rated 4.6 based on 834 reviews