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myCigara Reviews

4.7 Rating 926 Reviews
92 %
of reviewers recommend myCigara
4.7
Based on 926 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
100%
Read myCigara Reviews

About myCigara:

It’s important to us that our customers feel welcome in our stores.

More than just a shop, they should be a meeting-place. As the vaping industry has grown, so too has the community surrounding vaping. Our customers are able to go into any one of our stores and have a great experience, not only with our staff, but with other vape fans.

When you walk into your local Cigara vape store, you can rest assured that you’ll be given personalised advice that’s right for you and your vaping journey. Whether you’re just starting out, or a seasoned veteran, you can rely on our staff to identify your individual needs and wants. We’ll help you make the right choices and ensure that your experience with us is a memorable, positive one.

Whether online or in-store, we strive to adhere to four key principles to ensure an optimal experience for you, our customer.

Transparency: You will receive clear, impartial, and honest advice.

Expertise: By giving you the information you need, we help you make informed decisions that are right for you.

Convenience: We make sure you get what you need, when you need it.

Experience: We strive to give you a positive experience and to be a trustworthy source for all things vaping-related.

We exist to make the UK smoke-free. That means supporting our customers to make the decisions that suit them, to help them quit smoking—and stay quit.

Visit Website

Phone:

114 263 4801

Email:

info@mycigara.com

Location:

EFF Marketing Ltd (Trading Name: myCigara), GM House, Wilkinson Way,
EFF Marketing Ltd (Trading Name: myCigara), GM House, Wilkinson Way
Blackburn
BB1 2EH

Write Your review

Anonymous
Anonymous  // 01/01/2019
“the flavour has changed i ordered strawberry lemonade elf bar and they all just taste burnt had to get rid of them all waste of money very disssappointed”
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Posted 4 years ago
“Excellent service as always”
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Posted 4 years ago
“Very helpful team but could do with more options”
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Posted 4 years ago
“Great company, items always delivered on time!!! Love the little chocolate appreciation gift.”
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Posted 4 years ago
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Posted 4 years ago
“I purchased a vape from your Darlington branch on the 22nd July 2022, yesterday on the 28th I return back to your branch because my vape would not charge. I spoke to the manager of the branch who was very unhelpful and rude told me that there was liquid in the charging point I try explaining there must be a manufacturing fault however she refused to exchange the vape called me a liar in front of a shop fully of customers and she said the only thing I could do was to send vape back to the manufacturer myself. I then went into your Stockton branch and they were very helpful he told me you have 28 days to return vape if goes wrong and he exchange it for me. I don’t expect the rudeness and unprofessional attitude from a manger in the Darlington branch, I have been a loyal customer from over 4 years but will never return to your Darlington branch.”
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Posted 4 years ago
“Excellent service will use again and super fast delivery 📦 😊 x”
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Posted 4 years ago
“Brilliant service, paid extra for next day delivery and they arrived when expected”
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Posted 4 years ago
“Wide selection. Fast free delivery. My go to shop for my vapes. Top seller. Never disappoints.”
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Posted 4 years ago
“Your online service is very poor”
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Posted 4 years ago
I'm sorry to hear that you are not happy with the service you have received and we regret that we didn’t live up to your expectations. If you’re open to discussing this further, please contact us at info@mycigara.com. We’d greatly appreciate the opportunity to make things right. Kind Regards Noreen MyCigara Customer Service
Posted 4 years ago
“Excellent service, great customer service”
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Posted 4 years ago
“Ordered and delivered in 2 days Excellent service”
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Posted 4 years ago
“Quick delivery and nice smooth flavours and a good choice of vapes”
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Posted 4 years ago
“Happy with purchases made so far”
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Posted 4 years ago
“Good quality product. Good prices.”
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Posted 4 years ago
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Posted 4 years ago
“Great value with a good selection of products, delivery and customer service exceptional”
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Posted 4 years ago
“Excellent product”
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Posted 4 years ago
“Always order from here, great flavours and speedy delivery”
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Posted 4 years ago
“First time ordering from Cigara and i must say i was extremely impressed with the delivery time, super speedy. Perfectly happy with my purchase too. Will definitely be purchasing regularly from here from now on.”
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Posted 4 years ago
myCigara is rated 4.7 based on 926 reviews