MyCozyBoots Reviews

Name: MyCozyBoots
Address: 2968 Patina Ct, Camarillo
Rating: 4.57

4.6 Rating 2,736 Reviews

90 %

of reviewers recommend MyCozyBoots

Company Reviews

Metrics

4.6

Based on 2,736 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Write Your review

Tell us how MyCozyBoots made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

MyCozyBoots 5 star review on 14th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic site. Order came quickly and exactly what I wanted”

Helpful Report

Posted 10 months ago

“Slippers arrived promptly, there really nice no issues , would use company again , good transactions”

Helpful Report

Posted 10 months ago

“Order came quickly and they were real UGG booths. I’d buy again from this site”

Helpful Report

Posted 10 months ago

“I like the style of the black Uggs with black bows.”

Helpful Report

Posted 10 months ago

“Love them very comfortable”

Helpful Report

Posted 10 months ago

“Came fast! My girlfriend loved her new Uggs! this website is magic ✨”

Helpful Report

Posted 10 months ago

“I have no problem with the products offered or the service in ordering. I've given such a low rating because of their terrible return policy. I had ordered a slipper (without a box) in an 8, which was too large. Upon processing the return I learned that they didn't have a smaller size without a box, and I would have to pay extra for the smaller size with a box. You have to pay for shipping, but can't use their box (they don't want tape or writing on the box) or else you'd pay a 50% restocking charge. Although they had originally shipped me a box when I didn't order one, I had no idea if I'd have to pay the charge. You also have to return the product within 5 days. It felt like jumping through hoops. That was my first and last time ordering from this company.”

Helpful Report

Posted 10 months ago

I am sorry to hear that you are unhappy with our return policy. Just to clarify for you and other customers, we do not allow tape or shipping labels or other objects on the ORIGINAL product box when sending a return as that makes the product non-resellable in a new condition. You are always welcome to reuse the SHIPPING box. And yes, we do have a specified return window to ensure that products are returned in a timely manner and that is a reasonable policy in line with industry standards. We also do not/cannot guarantee that a specific item will be available a replacement due to fast turnaround of goods and popularity of certain products. When an exchange is not available, the customer can choose between a refund or store credit.

Posted 8 months ago

“Fast shipping great costumer service”

Helpful Report

Posted 10 months ago

“Boots came promptly at a great price brand new without box like promised!”

Helpful Report

Posted 11 months ago

“Great looking Uggs! Perfect length on the shaft. It's what I'm looking for. Very reasonable prices too!”

Helpful Report

Posted 11 months ago

“Very fast shipping beautiful product will shop again”

Helpful Report

Posted 11 months ago

“great experience”

Helpful Report

Posted 11 months ago

“Higgdfvbjkkhff”

Helpful Report

Posted 11 months ago

“Please contact me about my recent order, I have tried a couple of attempts”

Helpful Report

Posted 11 months ago

“Shipping was crazy fast and love the slippers. Can’t complain, entire process was very easy especially given these slippers are not made anymore.”

Helpful Report

Posted 11 months ago

“Excellent on-line shopping experience! Easy to order, excellent communication re order status and shipping, received quickly and in perfect condition. Love my new boots!”

Helpful Report

Posted 1 year ago

“Great prices fast shipping from the company however USPS takes forever UPS or FedEx would be a better option”

Helpful Report

Posted 1 year ago

“Received my first pair with a rip and communication is extremely slow to get that fixed. Still have not gotten an answer to my last email to them. This is a birthday gift but there seems to be no urgency to fix the problem.”

Helpful Report

Posted 1 year ago

“My Ugg slipper were exactly what I wanted, delivered in a timely manner, and pristine. They were shipped almost immediately after purchase. I will buy from My Cozy Boots again. Cost savings was phenomenal.”

Helpful Report

Posted 1 year ago

“I give you guys 5 stars I love the UGG boots that I bought from you guys and I love how fast I got them and my whole experience with you guys was good”

Helpful Report

Posted 1 year ago

MyCozyBoots is rated 4.6 based on 2,736 reviews