MyCozyBoots Reviews

Name: MyCozyBoots
Address: 2968 Patina Ct, Camarillo
Rating: 4.57

4.6 Rating 2,807 Reviews

90 %

of reviewers recommend MyCozyBoots

Company Reviews

Metrics

4.6

Based on 2,807 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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MyCozyBoots 5 star review on 14th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a horrible experince with this place. I would never ever purchase anything from them. I had bought my boots a few months ago and never tried them on. I went to put them on and the whole boot ripped down the seam. When I looked closer the seam was glued on not sewed on. These are fake!! I was so disappointed. I waited a very long time to purchase a pair of Uggs and this was my experience? I wrote to them and they were downright rude and said they wouldn't help me even thought the boots were still in the box and brand new. Told me to take them to a shoe repair shop. I couldn't believe it! The worst customer service I have ever encountered in my entire life. The boots are for sure fakes! You can just tell. I'm so disappointed to have spent my money this way! I'm reporting them to the better business bureau.”

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Posted 1 year ago

“I love the color, how soft they are and the quality of the shoe!”

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Posted 1 year ago

“Fast delivery good quality”

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Posted 1 year ago

“Boots arrived in perfect condition, new and in original box. Size was correct and these are wonderful. Great service as promised.”

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Posted 1 year ago

“Love my Uggs! Authentic and new, fit perfect and true to size!”

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Posted 1 year ago

“Item arrived quickly and in great condition. Will be a repeat customer!”

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Posted 1 year ago

“Comfortable”

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Posted 1 year ago

“I placed an order through the “shop” app. Unfortunately, my first order was sent the wrong size. When they resent them my unit number wasn’t on package so post office returned them. I was given a refund but it had $30 deducted. Now I’m really upset because it wasn’t my fault that I was sent the wrong size in the first place. I decided to reorder them cuz they are hard to find, but a pair of boots that should have costed me $164 is now closer to $200. I’m definitely not using them again.”

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Posted 1 year ago

“So happy t find the green platform Uggs at My Cozy Boots. I ordered them right away and received them in less than a week! Communication about delivery was also timey but not annoyingly persistent. I would definitely shop here again. Great service and great prices on trending boots and hard to find styles. Thank you!!”

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Posted 1 year ago

“I love my new shoes , true to size”

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Posted 1 year ago

“Thanks oo hard to return product. Should not be this difficult of a return process.”

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Posted 1 year ago

“Have reached out to customer service and no response. Love my Ugg boots but there was a red ink mark on one of the boots. Still waiting to get a response to resolve,”

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Posted 1 year ago

“I love the boots they look just like the pictures just size up because they fit very snug”

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Posted 1 year ago

“Exactly what I wanted! Thanks!”

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Posted 1 year ago

“Very disappointed that I had to pay $6.75 for boot protection. I tried on several times to remove it but was unable.”

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Posted 1 year ago

“Easy ordering and prompt shipping. The UGG boots are stylish and ready for cold and wet weather.”

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Posted 1 year ago

“I found a pair of leather UGGS here that I couldn’t find anywhere else! The exact color I wanted and they were delivered faster that I expected.”

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Posted 1 year ago

“Love cozy boots”

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Posted 1 year ago

“Good! Received timely. No issues. But, the return process is a bit much!”

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Posted 1 year ago

“Just as described and pictured, I buy all my Uggs from this site.”

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Posted 1 year ago

MyCozyBoots is rated 4.6 based on 2,807 reviews