MyCozyBoots Reviews

Name: MyCozyBoots
Address: 2968 Patina Ct, Camarillo
Rating: 4.57

4.6 Rating 2,738 Reviews

90 %

of reviewers recommend MyCozyBoots

Company Reviews

Metrics

4.6

Based on 2,738 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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MyCozyBoots 5 star review on 14th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order was delivered by USPS. Said it was left at mailbox, never came. Have to wait 5 days to file a claim and item no longer in stock.”

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Posted 1 year ago

“Fast Delivery and Amazing Product! I love my boots!”

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Posted 1 year ago

“Fantastic site. Order came quickly and exactly what I wanted”

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Posted 1 year ago

“Slippers arrived promptly, there really nice no issues , would use company again , good transactions”

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Posted 1 year ago

“Order came quickly and they were real UGG booths. I’d buy again from this site”

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Posted 1 year ago

“I like the style of the black Uggs with black bows.”

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Posted 1 year ago

“Love them very comfortable”

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Posted 1 year ago

“Came fast! My girlfriend loved her new Uggs! this website is magic ✨”

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Posted 1 year ago

“I have no problem with the products offered or the service in ordering. I've given such a low rating because of their terrible return policy. I had ordered a slipper (without a box) in an 8, which was too large. Upon processing the return I learned that they didn't have a smaller size without a box, and I would have to pay extra for the smaller size with a box. You have to pay for shipping, but can't use their box (they don't want tape or writing on the box) or else you'd pay a 50% restocking charge. Although they had originally shipped me a box when I didn't order one, I had no idea if I'd have to pay the charge. You also have to return the product within 5 days. It felt like jumping through hoops. That was my first and last time ordering from this company.”

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Posted 1 year ago

I am sorry to hear that you are unhappy with our return policy. Just to clarify for you and other customers, we do not allow tape or shipping labels or other objects on the ORIGINAL product box when sending a return as that makes the product non-resellable in a new condition. You are always welcome to reuse the SHIPPING box. And yes, we do have a specified return window to ensure that products are returned in a timely manner and that is a reasonable policy in line with industry standards. We also do not/cannot guarantee that a specific item will be available a replacement due to fast turnaround of goods and popularity of certain products. When an exchange is not available, the customer can choose between a refund or store credit.

Posted 11 months ago

“Fast shipping great costumer service”

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Posted 1 year ago

“Boots came promptly at a great price brand new without box like promised!”

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Posted 1 year ago

“Great looking Uggs! Perfect length on the shaft. It's what I'm looking for. Very reasonable prices too!”

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Posted 1 year ago

“Very fast shipping beautiful product will shop again”

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Posted 1 year ago

“great experience”

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Posted 1 year ago

“Higgdfvbjkkhff”

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Posted 1 year ago

“Please contact me about my recent order, I have tried a couple of attempts”

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Posted 1 year ago

“Shipping was crazy fast and love the slippers. Can’t complain, entire process was very easy especially given these slippers are not made anymore.”

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Posted 1 year ago

“Excellent on-line shopping experience! Easy to order, excellent communication re order status and shipping, received quickly and in perfect condition. Love my new boots!”

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Posted 1 year ago

“Great prices fast shipping from the company however USPS takes forever UPS or FedEx would be a better option”

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Posted 1 year ago

“Received my first pair with a rip and communication is extremely slow to get that fixed. Still have not gotten an answer to my last email to them. This is a birthday gift but there seems to be no urgency to fix the problem.”

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Posted 1 year ago

MyCozyBoots is rated 4.6 based on 2,738 reviews