MyCozyBoots Reviews

Name: MyCozyBoots
Address: 2968 Patina Ct, Camarillo
Rating: 4.57

4.6 Rating 2,807 Reviews

90 %

of reviewers recommend MyCozyBoots

Company Reviews

Metrics

4.6

Based on 2,807 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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MyCozyBoots 5 star review on 14th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They look great. I should have got one size larger. :(”

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Posted 11 months ago

“My nieves loved they boots. Thank you My Cozy Boots”

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Posted 11 months ago

“My cozy boots had what I needed when no one else did. The price was competitive and the shipping was expeditious. Couldn’t be happier with ordering from any Cozy boots!!”

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Posted 11 months ago

“I tried to cancel this order 30 min after making it. Reached out 4 times but the only response I got was “sorry, it’s going to ship soon”. Anyway, I was charged but never received the order. Which I placed 3 weeks ago.”

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Posted 11 months ago

“Love them nice and warm”

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Posted 11 months ago

“I so love my boot❤️”

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Posted 11 months ago

“Quick shipping”

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Posted 11 months ago

“Trying to return boots given as a Christmas Present. Can not do through the website. I have emailed, chatted, and called twice (on hold, but no response). Not getting anywhere. Their return policy states 14 days except Holiday purchases. Website does not honor this policy and link sent to me from their email response does not work. Very frustrating.”

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Posted 11 months ago

“Fake UGGs can’t get anyone to respond for a refund, was anyone out there ever able to get a refund?”

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Posted 11 months ago

“Good timing on delivery with no problems.”

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Posted 1 year ago

“My boots arrived and the quality and packaging is terrible. They look fake. Trying to get in touch with someone is impossible. Not paying $20 to return boots that are faulty and poor quality.”

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Posted 1 year ago

“I love my boots”

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Posted 1 year ago

“Fantastic customer service and a quick delivery of the product!”

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Posted 1 year ago

“I love my best they are perfect I have 3 pair from here and will order more from them!”

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Posted 1 year ago

“Very dissatisfied with customer service.purchased my wife her favorite Ugg slippers in the same size. When she received them the slippers were a size too small. In order to exchange we were required to pay $20 for a return label. Boots were probably fake go elsewhere and avoid this company.”

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Posted 1 year ago

“Came fast and perfect! Definitely will make my daughters Christmas morning!”

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Posted 1 year ago

“Great, speedy service!”

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Posted 1 year ago

“I am very unhappy with the size 5 boots that you sent me. I wear a. Size 11 Please refund my order”

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Posted 1 year ago

“Very simple ordering process and delivered on date as romised”

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Posted 1 year ago

“They had what I wanted in stock! Shipping was quick and prices were competitive.”

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Posted 1 year ago

MyCozyBoots is rated 4.6 based on 2,807 reviews