MyCozyBoots Reviews

Name: MyCozyBoots
Address: 2968 Patina Ct, Camarillo
Rating: 4.61

4.6 Rating 2,505 Reviews

91 %

of reviewers recommend MyCozyBoots

Company Reviews

Metrics

4.6

Based on 2,505 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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MyCozyBoots 5 star review on 21st November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reached out to get return label, my cozy boots never responded, spent $20 to send back and u took $20 off my refund, NEVER AGAIN”

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Posted 4 months ago

“Shipped fast”

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Posted 4 months ago

“Absolutely love them. warm. cozy and soooo comfortable. Love the chocolate color. Would definitely recommend to anyone. I have foot issues and they're the best.”

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Posted 5 months ago

“Customer service is non-existent. They do not respond to email, phone message, or website chat and messaging. I will never purchase anything from this company again. Do yourself a favor and steer clear.”

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Posted 5 months ago

“Very cute and brand new!”

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Posted 5 months ago

“Great fit and very warm and comfy. I would only ask if they could made for a wider foot.”

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Posted 5 months ago

“Fast and efficient. Product arrived in perfect condition”

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Posted 5 months ago

“I loved the shopping experience with mycozyboots.com! So easy to find the boots I wanted and the price was geat! Fast shipping and tracking! I would definitely order again from mycozyboots.com”

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Posted 5 months ago

“Ordered Uggs. Arrived promptly. Can’t wait to wear them. Warm and comfy.”

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Posted 5 months ago

“Excellent delivery”

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Posted 5 months ago

“I received two different boots, two different sizes and two different colors. I’ve attempted to contact customer service without any response. My boots don’t fit me because one is a size smaller than the other. I ordered the traditional Tan colored UGGs and the fur boot is white and the fur and the other boot is off-white. These are clearly two different . This is the second time this is happened to me where I have gotten two different shoes. The boots look similar on the outside the inside wrong and the sizes ones are nine and one’s are 10. I wear a 10. I ordered a 10. This is extremely frustrating.”

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Posted 5 months ago

“I been eyeing this since last year but I decided to bought although it’s a little pricey wow 🤩! I’m walking in the cloud ☁️ I love it 🥰.”

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Posted 5 months ago

“I ordered a size 9 was sent size 6 then when I reported it to you you said no I ordered a size 6. Not happy about that but my return was ok they were on top of that!”

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Posted 5 months ago

“I love my new boots!”

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Posted 5 months ago

“My Ugg boots came within a week of me ordering. Sorry they didn't fit and I had to buy a label from My Crazy Boots to send the boots back. That's the part I didn't like. Also there is no customer service person to talk to. But they did answer my email 2 days later.”

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Posted 5 months ago

“I received my boots earlier than expected and they were perfect .. I will definitely order again. I was a little reluctant because that was my first time ordering from this company but it will definitely not be my last.. You have earned a new customer.. thanks so much🙂”