MyCozyBoots Reviews

Name: MyCozyBoots
Address: 2968 Patina Ct, Camarillo
Rating: 4.61

4.6 Rating 2,502 Reviews

91 %

of reviewers recommend MyCozyBoots

Company Reviews

Metrics

4.6

Based on 2,502 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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MyCozyBoots 5 star review on 21st November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very pleased with my purchase! Ugg’s was brand new out the box! Thanks my cozy boots 🫶🏽”

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Posted 4 months ago

“I ordered ugg tazman slippers for my daughters Christmas present from another online store that I never received. desperately looking being so close to Christmas I found them at My Cozy Boots and they were delivered in two days !! Totally saved my Christmas !! Will definitely be a return Customer .. So many cute boots ..in stock and ship quickly”

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Posted 4 months ago

“Love these boots! They are so comfortable and unique and I’ve gotten a lot of compliments on them!”

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Posted 4 months ago

“Had exactly what I was looking for shipped it quick and was exactly what they said it was very happy with purchase”

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Posted 4 months ago

“Great service. Best price around and arrived early”

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Posted 4 months ago

“Best quality! Genuine ugg boots”

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Posted 4 months ago

“Great service”

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Posted 4 months ago

“Excellent selection of shoes! I can always find something different for a great price. Fast shipping is a bonus!”

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Posted 4 months ago

“User friendly item as described fast shipping”

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Posted 4 months ago

“5/5 Good price. Fast delivery. frequent updates on the upcoming delivery. Thank you.”

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Posted 4 months ago

“They're perfect. Fast shipping. Can't wait to wear them.”

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Posted 4 months ago

“The boots came in well packaged and of course I love my boots. Delivery was timely ad well. I will definitely order again!”

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Posted 4 months ago

“These boots were just what I was looking for. They arrived in perfect new condition and quickly.”

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Posted 4 months ago

“I made a mistake on my initial purchase shopping late at night when they 'pushed' another product into my shopping cart. Once I mistakenly selected the item I could not cancel the order. I then refused receipt of the item which was then returned. They still charged me $30 for this full 'unopened' return. Be Careful!”

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Posted 4 months ago

I am sorry to hear you're unhappy with your experience. Our Shipping policy very clearly states the following: "PLEASE NOTE: Due to the quick turnaround shipping time and the amount of orders we receive, changes to existing orders or cancellations upon customer request cannot be guaranteed. Please check your order very carefully prior to placing it." You should have followed the proper Return Process as outlined in our Return Policy and request a formal return, not refuse the package: https://mcozyboots.com/pages/returns-and-exchanges "In case of refused delivery by the customer or delivery failure due to incorrect address/information (customer's fault), the package will be returned to sender. A refund will be issued less a flat fee of $30 to cover additional expenses incurred by MyCozyBoots (such as carrier fines and return shipping fees) as a result of the customer's negligence / failure to follow the proper Returns process. "

Posted 4 months ago

“My Ugg boots box has a red marker slash on the box. What does that mean?”

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Posted 4 months ago

“I was having a hard time finding the Ugg slippers for my son. I clicked on My Cozy Boots, and Boom! Reasonably priced and speed of delivery was excellent! I will order from here again for sure!”