MyCozyBoots Reviews

Name: MyCozyBoots
Address: 2968 Patina Ct, Camarillo
Rating: 4.57

4.6 Rating 2,834 Reviews

89 %

of reviewers recommend MyCozyBoots

Company Reviews

Metrics

4.6

Based on 2,834 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Write Your review

Tell us how MyCozyBoots made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

MyCozyBoots 5 star review on 14th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service! Quick return on boots that did not fit. Will definitely use again!”

Helpful Report

Posted 1 year ago

“I had a very disappointing experience with this website. When placing my order for a pair of boots, I accidentally entered the wrong zip code. As a result, the package was automatically returned to the sender. They issued a refund but did not refund the full amount—I paid $189 and only received $139 back. While I understand the mistake was mine, charging a $40 shipping fee seems excessive. When I reached out for clarification, their responses were minimal and unhelpful, with little to no customer accommodation. Poor customer service and unfair refund practices—I would not recommend shopping here.”

Helpful Report

Posted 1 year ago

“Boots as described, arrived on time and very comfortable.”

Helpful Report

Posted 1 year ago

“My boot had a tear in it and trying to contact someone for an exchange is extremely difficult and exhausting!”

Helpful Report

Posted 1 year ago

“These Ugg Boots are so cute. Quick shipping and delivery. I will buy again.”

Helpful Report

Posted 1 year ago

“Excellent selection and great customer service! I definitely will be purchasing more shoes! 👞 👟 😌”

Helpful Report

Posted 1 year ago

“Was SCARED to purchase on the site but I did NICE experience thanks”

Helpful Report

Posted 1 year ago

“Had what I was looking for at a good price. Package arrived within a week. Definitely will order from them again.”

Helpful Report

Posted 1 year ago

“So many options to choose from! Customer service was helpful as well.”

Helpful Report

Posted 1 year ago

“The boots are great I love them!! Will be purchasing again!”

Helpful Report

Posted 1 year ago

“Customer service will not return my phone calls or emails recently. Initial email was responded to but follow up messages are ignored. I had a package that was lost by UPS and a claim has been sent but I have not been refunded my money. It’s been almost 2 months!”

Helpful Report

Posted 1 year ago

“I love my uggs that i orderd and it was a fast delivery”

Helpful Report

Posted 1 year ago

“The cuffs are too tight. The return widow of this seller is only two weeks. I want to return the shoes but I realized I received the shoes 16 days ago. The shoes cost $199. However, The shipment is not free. I paid $10 for the shipment and $7.5 for road protection.”

Helpful Report

Posted 1 year ago

“I chose hard-to-find Ribbon Red Ugg boots and the shipping was quick and customer service on point. I walk with confidence and my snappy red boots are the envy of many.”

Helpful Report

Posted 1 year ago

“I am so upset I have contacted my cozy boots and requested a return at day 15 and I have not heard anything back from the company. I would not buy anything from this site and will hit up social media.”

Helpful Report

Posted 1 year ago

“Quick delivery! Love my boots”

Helpful Report

Posted 1 year ago

“I placed an order weeks ago. It was shipped but has yet to be delivered. I have reached out twice to get an updated or have someone contact me with no response. So they have my money but I have no boots. Really disappointing. Think twice before purchasing.”

Helpful Report

Posted 1 year ago

“Prices were reasonable, package arrived in a timely manner and it was just what I was wanting.”

Helpful Report

Posted 1 year ago

“I am very unhappy with your company. I ordered $160 UGH shoes and you sent me 2 different size shoes. One size 8 and one size 9. And now your charging me a $20 shipping fee to send it back to you? That is ridiculous. -Andrea Atkins”

Helpful Report

Posted 1 year ago

“Boots so comfortable and feel good! Fast shipping! This is my 4th pair of uggs from Cozy boots.”

Helpful Report

Posted 1 year ago

MyCozyBoots is rated 4.6 based on 2,834 reviews