MyCozyBoots Reviews

Name: MyCozyBoots
Address: 2968 Patina Ct, Camarillo
Rating: 4.57

4.6 Rating 2,807 Reviews

90 %

of reviewers recommend MyCozyBoots

Company Reviews

Metrics

4.6

Based on 2,807 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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MyCozyBoots 5 star review on 14th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Being the last available pair, I was concerned about the quality of the shoe I was going to receive. When I received the Ugg boots that were sold out in many places. The pair was very fresh. Excellent condition. Extremely pleased.”

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Posted 10 months ago

“The boots are very nice. They came on time and fit my feet so well”

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Posted 10 months ago

“They sold me counterfeit Uggs, material was extremely poor. They gave me a hard time for the return and kept the $20 for sipping them back. Also customer service is extremely rude. Don’t shop here.”

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Posted 10 months ago

“We looked everywhere for the UGG boots we wanted and finally found them at My Cozy Boots. Great service, super fast delivery and same UGG great quality. We will definitely be ordering again. Highly recommend!! A++++”

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Posted 10 months ago

“My order was shipped quickly arrive right on time for the rain storm. Quality perfect look just like the picture. Comfortable fit. Very satisfied 💝”

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Posted 10 months ago

“I love them fit is good”

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Posted 10 months ago

“Thank you - love the boots & they were delivered quickly”

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Posted 10 months ago

“Great purchase and delivered quickly,”

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Posted 10 months ago

“Love My Boots Ordered Some Uggs They Did Come Pretty Fast Too”

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Posted 10 months ago

“Terrible customer service. Would not return phone calls. AND You have to pay a Restocking fee for exchanges plus you have to pay for shipping it back. Will never use them again!”

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Posted 10 months ago

“Does not fit me & I can’t get a response on emails or calls to return”

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Posted 10 months ago

“Great!”

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Posted 11 months ago

“I placed an order on January 9, 2025 and paid for expedited shipping. Today is January 14, I have not received my order nor can I get in touch with ANYONE here! My tracking info shows my shipment was CANCELLED yet I have sent 7 emails and NO ONE will respond to me! I have filed a FRAUD claim on this company!”

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Posted 11 months ago

“Terrible experience !!!!crooked they asked me for 99 euros to get my boots cleared from ups although I already paid for 75 euros delivery into France This is misleading the customers without taking responsibility for it”

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Posted 11 months ago

“They gave 2 left feet for my sons Ugg boots for Christmas”

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Posted 11 months ago

“Shipping was fast! I love my boots they are so warm for this OH cold and snowy weather.”

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Posted 11 months ago

“Great product!”

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Posted 11 months ago

“Product was great!”

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Posted 11 months ago

“I ordered UGG slippers & I received worn/used. They were supposed to be NEW slippers. So I returned them & was forced to use their return label which charged me $20. I will never order from this company again. Because of your worn & used product I was charged to return them. You should not advertise a NEW product & send out a USED product also the customer should NOT have to pay for a return label when it was your company’s error…. VERY POOR CUSTOMER SERVICE…..”

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Posted 11 months ago

“Received on time, order was handled professionally. Easy to order web sitel Will order again!!”

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Posted 11 months ago

MyCozyBoots is rated 4.6 based on 2,807 reviews