MyCozyBoots Reviews

Name: MyCozyBoots
Address: 2968 Patina Ct, Camarillo
Rating: 4.57

4.6 Rating 2,738 Reviews

90 %

of reviewers recommend MyCozyBoots

Company Reviews

Metrics

4.6

Based on 2,738 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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MyCozyBoots 5 star review on 14th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolute horrible customer service I sent back a pair of ugg slippers within the time frame allotted and they only refunded half the amount! Can you imagine only being refunded half the amount of an ugg product ? I've never worked with a company as lousy as this I still had to buy a pair of Ugg boots full price and then pay for half of a pair of boots I never even wore from your store ? Absolutely terrible it's sad that you took advantage of someone who wanted to shop at your store”

Helpful Report

Posted 6 months ago

“Still have not received my order (#48736). Tracking info says it has not moved since December 21st. We have been trying to reach y’all, and have left messages, but no one will return our call.”

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Posted 6 months ago

“Comfy!!”

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Posted 6 months ago

“Found the hard to find ugg shoes for my daughter. Shipping was fast and my daughter loves them!!”

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Posted 6 months ago

“great site with fast delivery and good return policy if needed.”

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Posted 6 months ago

“Slippers were shipped promptly and arrived in acceptable time and excellent condition. Beautiful sllipers! Great service!”

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Posted 6 months ago

“I love my boots! They fit perfectly and are excellent in every way. Shipping was super fast too!”

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Posted 6 months ago

“The mini dipper puffer Ugg boots were great and my girlfriend loved them I think they are her favorite now ty”

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Posted 6 months ago

“I didn’t receive my Ugg slippers 12-2 order went in never received Have tried to call number and only get recording Have tried to leave 6 separate messages with my phone number Replaced Ugg slippers with something else because they were a Christmas gift at this point would like to speak to someone about getting my money back $124.90 Not happy Gail Peterson”

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Posted 6 months ago

“It was supposed to be a Christmas presents for Twins but only one pair came yes the issue was resolved but it was after the holidays.”

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Posted 6 months ago

“I love that they had the boots I’ve been looking for in stock. Very fast service and shipping!”

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Posted 6 months ago

“Very comfy, brand new, although they were out of a box they were in mint condition.”

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Posted 6 months ago

“Very satisfied, easy user friendly website and product shipped and received as promised. Highly recommend My Cozy Boots.”

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Posted 6 months ago

“They had some boots that were sold out everywhere. Great quality and fast shipping”

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Posted 6 months ago

“Customer service is great! I received my shipment on time, no delays.”

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Posted 6 months ago

“I was very satisfied with the service, will make more purchases from this site, you have got a loyal customer”

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Posted 6 months ago

“Easy to use site, good volume of products and timely delivery.”

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Posted 6 months ago

“The order was correct and received quickly. Very pleased!”

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Posted 6 months ago

“Got them quickly and were very happy with”

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Posted 6 months ago

“Awesome quality and service. Very excited to wear my boots!”

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Posted 6 months ago

MyCozyBoots is rated 4.6 based on 2,738 reviews