MyCozyBoots Reviews

Name: MyCozyBoots
Address: 2968 Patina Ct, Camarillo
Rating: 4.57

4.6 Rating 2,807 Reviews

90 %

of reviewers recommend MyCozyBoots

Company Reviews

Metrics

4.6

Based on 2,807 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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MyCozyBoots 5 star review on 14th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had what I was looking for at a good price. Package arrived within a week. Definitely will order from them again.”

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Posted 9 months ago

“So many options to choose from! Customer service was helpful as well.”

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Posted 9 months ago

“The boots are great I love them!! Will be purchasing again!”

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Posted 9 months ago

“Customer service will not return my phone calls or emails recently. Initial email was responded to but follow up messages are ignored. I had a package that was lost by UPS and a claim has been sent but I have not been refunded my money. It’s been almost 2 months!”

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Posted 9 months ago

“I love my uggs that i orderd and it was a fast delivery”

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Posted 9 months ago

“The cuffs are too tight. The return widow of this seller is only two weeks. I want to return the shoes but I realized I received the shoes 16 days ago. The shoes cost $199. However, The shipment is not free. I paid $10 for the shipment and $7.5 for road protection.”

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Posted 10 months ago

“I chose hard-to-find Ribbon Red Ugg boots and the shipping was quick and customer service on point. I walk with confidence and my snappy red boots are the envy of many.”

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Posted 10 months ago

“I am so upset I have contacted my cozy boots and requested a return at day 15 and I have not heard anything back from the company. I would not buy anything from this site and will hit up social media.”

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Posted 10 months ago

“Quick delivery! Love my boots”

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Posted 10 months ago

“I placed an order weeks ago. It was shipped but has yet to be delivered. I have reached out twice to get an updated or have someone contact me with no response. So they have my money but I have no boots. Really disappointing. Think twice before purchasing.”

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Posted 10 months ago

“Prices were reasonable, package arrived in a timely manner and it was just what I was wanting.”

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Posted 10 months ago

“I am very unhappy with your company. I ordered $160 UGH shoes and you sent me 2 different size shoes. One size 8 and one size 9. And now your charging me a $20 shipping fee to send it back to you? That is ridiculous. -Andrea Atkins”

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Posted 10 months ago

“Boots so comfortable and feel good! Fast shipping! This is my 4th pair of uggs from Cozy boots.”

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Posted 10 months ago

“I have sent a couple emails and even called the number listed no one is yet to reply on how I need to exchange for a bigger size. However receiving my original order was quick and fast. I just wish I could exchange my order so I can actually wear my boots.”

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Posted 10 months ago

“Easy purchase with great communication.”

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Posted 10 months ago

“⁰ true two size ultra comfortable standard Ugg boot with a classic sparkle, i'm getting constant compliments. Who smiles from people who notice my boots 😊 thank you. I could not find this style on the retail market.I have a pair of silver ones, but these sparkle way more than the silver ones did”

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Posted 10 months ago

“I have no problem with the boots except they just did not fit me. My complaint is customer service. Iit is impossible to get in touch with customer service. I left 3 voice messages & emailed 3 times with a question about returns, to this day (it’s been 3 weeks) I never heard back from the company. That is just absolutely unacceptable. So if you are ordering something, you know 100% will work for you. I’m sure the product will be fine. But can’t expect to ever get in touch with Customer Service.”

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Posted 10 months ago

“I love my Ugg boots from My Cozy Boots”

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Posted 10 months ago

“Shipped quickly, cheaper than original price, and literally everywhere else was sold out, it is officially a hard to find item. Overall really impressed, will shop again.”

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Posted 10 months ago

“Boots w a y too small. Cost $20 to ship back. Poor choice for me.”

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Posted 10 months ago

MyCozyBoots is rated 4.6 based on 2,807 reviews