MyCozyBoots Reviews

Name: MyCozyBoots
Address: 2968 Patina Ct, Camarillo
Rating: 4.57

4.6 Rating 2,741 Reviews

90 %

of reviewers recommend MyCozyBoots

Company Reviews

Metrics

4.6

Based on 2,741 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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MyCozyBoots 5 star review on 14th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick shipping”

Helpful Report

Posted 8 months ago

“Trying to return boots given as a Christmas Present. Can not do through the website. I have emailed, chatted, and called twice (on hold, but no response). Not getting anywhere. Their return policy states 14 days except Holiday purchases. Website does not honor this policy and link sent to me from their email response does not work. Very frustrating.”

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Posted 8 months ago

“Fake UGGs can’t get anyone to respond for a refund, was anyone out there ever able to get a refund?”

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Posted 8 months ago

“Good timing on delivery with no problems.”

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Posted 8 months ago

“My boots arrived and the quality and packaging is terrible. They look fake. Trying to get in touch with someone is impossible. Not paying $20 to return boots that are faulty and poor quality.”

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Posted 8 months ago

“I love my boots”

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Posted 8 months ago

“Fantastic customer service and a quick delivery of the product!”

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Posted 8 months ago

“I love my best they are perfect I have 3 pair from here and will order more from them!”

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Posted 9 months ago

“Very dissatisfied with customer service.purchased my wife her favorite Ugg slippers in the same size. When she received them the slippers were a size too small. In order to exchange we were required to pay $20 for a return label. Boots were probably fake go elsewhere and avoid this company.”

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Posted 9 months ago

“Came fast and perfect! Definitely will make my daughters Christmas morning!”

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Posted 9 months ago

“Great, speedy service!”

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Posted 9 months ago

“I am very unhappy with the size 5 boots that you sent me. I wear a. Size 11 Please refund my order”

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Posted 9 months ago

“Very simple ordering process and delivered on date as romised”

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Posted 9 months ago

“They had what I wanted in stock! Shipping was quick and prices were competitive.”

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Posted 9 months ago

“I am so glad i found this online store 'My Cozy Boots'. They have a beautiful and name brand discounted price of shoes. I bought 2 pairs of ugg boots.”

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Posted 9 months ago

“Order was without issue. I placed an order. And item was received really quickly!! I love my Ugg shoes. Exceptional shopping experience. I am certain that I will be back for future purchase.”

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Posted 9 months ago

“Beautiful boots love the buttons on side and very comfortable”

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Posted 9 months ago

“These are awesome. Love my Uggs.”

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Posted 9 months ago

“They’re legit !! Would 100% repurchase thank you”

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Posted 9 months ago

“Boots arrived exactly as described with fast shipping. Very happy with my purchase!”

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Posted 9 months ago

MyCozyBoots is rated 4.6 based on 2,741 reviews