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MyCozyBoots Reviews

4.6 Rating 2,844 Reviews
89 %
of reviewers recommend MyCozyBoots
4.6
Based on 2,844 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Customer Service
Communication Channels
Email
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Anonymous
Anonymous  // 01/01/2019
“Customer service will not return my phone calls or emails recently. Initial email was responded to but follow up messages are ignored. I had a package that was lost by UPS and a claim has been sent but I have not been refunded my money. It’s been almost 2 months!”
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Posted 1 year ago
“I love my uggs that i orderd and it was a fast delivery”
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Posted 1 year ago
“The cuffs are too tight. The return widow of this seller is only two weeks. I want to return the shoes but I realized I received the shoes 16 days ago. The shoes cost $199. However, The shipment is not free. I paid $10 for the shipment and $7.5 for road protection.”
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Posted 1 year ago
“I chose hard-to-find Ribbon Red Ugg boots and the shipping was quick and customer service on point. I walk with confidence and my snappy red boots are the envy of many.”
MyCozyBoots 5 star review on 14th February 2025
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Posted 1 year ago
“I am so upset I have contacted my cozy boots and requested a return at day 15 and I have not heard anything back from the company. I would not buy anything from this site and will hit up social media.”
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Posted 1 year ago
“Quick delivery! Love my boots”
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Posted 1 year ago
“I placed an order weeks ago. It was shipped but has yet to be delivered. I have reached out twice to get an updated or have someone contact me with no response. So they have my money but I have no boots. Really disappointing. Think twice before purchasing.”
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Posted 1 year ago
“Prices were reasonable, package arrived in a timely manner and it was just what I was wanting.”
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Posted 1 year ago
“I am very unhappy with your company. I ordered $160 UGH shoes and you sent me 2 different size shoes. One size 8 and one size 9. And now your charging me a $20 shipping fee to send it back to you? That is ridiculous. -Andrea Atkins”
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Posted 1 year ago
“Boots so comfortable and feel good! Fast shipping! This is my 4th pair of uggs from Cozy boots.”
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Posted 1 year ago
“I have sent a couple emails and even called the number listed no one is yet to reply on how I need to exchange for a bigger size. However receiving my original order was quick and fast. I just wish I could exchange my order so I can actually wear my boots.”
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Posted 1 year ago
“Easy purchase with great communication.”
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Posted 1 year ago
“⁰ true two size ultra comfortable standard Ugg boot with a classic sparkle, i'm getting constant compliments. Who smiles from people who notice my boots 😊 thank you. I could not find this style on the retail market.I have a pair of silver ones, but these sparkle way more than the silver ones did”
MyCozyBoots 5 star review on 5th February 2025 MyCozyBoots 5 star review on 5th February 2025
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Posted 1 year ago
“I have no problem with the boots except they just did not fit me. My complaint is customer service. Iit is impossible to get in touch with customer service. I left 3 voice messages & emailed 3 times with a question about returns, to this day (it’s been 3 weeks) I never heard back from the company. That is just absolutely unacceptable. So if you are ordering something, you know 100% will work for you. I’m sure the product will be fine. But can’t expect to ever get in touch with Customer Service.”
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Posted 1 year ago
“I love my Ugg boots from My Cozy Boots”
MyCozyBoots 5 star review on 5th February 2025
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Posted 1 year ago
“Shipped quickly, cheaper than original price, and literally everywhere else was sold out, it is officially a hard to find item. Overall really impressed, will shop again.”
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Posted 1 year ago
“Boots w a y too small. Cost $20 to ship back. Poor choice for me.”
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Posted 1 year ago
“Being the last available pair, I was concerned about the quality of the shoe I was going to receive. When I received the Ugg boots that were sold out in many places. The pair was very fresh. Excellent condition. Extremely pleased.”
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Posted 1 year ago
“The boots are very nice. They came on time and fit my feet so well”
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Posted 1 year ago
“They sold me counterfeit Uggs, material was extremely poor. They gave me a hard time for the return and kept the $20 for sipping them back. Also customer service is extremely rude. Don’t shop here.”
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Posted 1 year ago
MyCozyBoots is rated 4.6 based on 2,844 reviews