MyCozyBoots Reviews

Name: MyCozyBoots
Address: 2968 Patina Ct, Camarillo
Rating: 4.57

4.6 Rating 2,810 Reviews

90 %

of reviewers recommend MyCozyBoots

Company Reviews

Metrics

4.6

Based on 2,810 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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MyCozyBoots 5 star review on 14th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've been searching everywhere for these slippers but they're sold out. Was so happy to find them in my size. Quick shipping too!”

Helpful Report

Posted 3 years ago

“The product they shipped me did not resemble the product I ordered. Was supposed to be new with tags, there were no tags. Was supposed to be an UGG DUFFIELD but I have no idea what it was. Probably not an authentic ugg. I did receive a refund but they did not return my $17 return shipping cost even though the return was their fault.”

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Posted 3 years ago

“I got my boots quick, the color and size were as expected and the price was reasonable. I definitely recommend My Cozy Boots.”

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Posted 3 years ago

“I'm am so happy with the boots I bought. I was a little hesitant because I've never heard of the website, but it's legit. Shipping was fast, I received my boots in 3 days.”

Helpful Report

Posted 3 years ago

“I ordered what was supposed to be an UGG Duffield Robe, new with tags. The item that arrived had no tags, was not a DUFFIELD and probably not any real UGG product since I can’t find one like it anywhere. I took pictures of the ad from my purchase and of the item I received. I paid $17.90 to send this misrepresented product back and the company refuses to refund me the return shipping. A few days after they authorized the return they decided to send me a prepaid shipping label but that was AFTER I had already sent it back. I will be filing further complaints if they do not refund my out of pocket cost!”

Helpful Report

Posted 3 years ago

“Bought boots and requested a refund within the time frame required and was given 10 days to return for refund. I got Covid and could not get out to a UPS store to return them. I asked for an exception to allow me to still return for a refund as there was nothing else I wanted to purchase and I received rude emails saying that "I had more than enough time to return them". Cost me $35 additional dollars to return them UPS and now I have a credit that I will never use. Will never buy anything from this company again!!”

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Posted 3 years ago

“Received two right boots. These were a Xmas gift. You can return my money or correct this problem. Upset”

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Posted 3 years ago

“I love My Cozy Boots. This is the third pair of Uggs I've ordered from them and I've been happy every time. Beautiful boots.”

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Posted 3 years ago

“Love it will buy from here again”

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Posted 3 years ago

“Price was great and shipping was super fast.”

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Posted 3 years ago

“Shipped and received very quickly. UGG boots were exactly as ordered.”

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Posted 3 years ago

“Prices were better than any website I could find online and website was easy to follow.”

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Posted 3 years ago

“fast delivery, excellent service”

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Posted 3 years ago

“Love my boots”

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Posted 3 years ago

“Great price, great looking boots and quick shipping! What more can you ask for?”

MyCozyBoots 5 star review on 31st December 2021

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Posted 3 years ago

“5 Stars for delivery efficiency, however 1 star for having me pay for shipping on a return of two boots, even though I requested store credit. I also feel they should offer phone Customer Service, It's frustrating not being able to speak to anyone unless It's via-email”

Helpful Report

Posted 3 years ago

“Received my new UGG Sienna Rain Boots. Very happy with my purchase and experience using MyCozyBoots.com”

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Posted 3 years ago

“Very fast delivery and my sister loved the boots 👢 😍 thank you guys again.”

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Posted 3 years ago

“It was very easy and convenient. I most definitely would do it again”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

MyCozyBoots is rated 4.6 based on 2,810 reviews