MyCozyBoots Reviews

Name: MyCozyBoots
Address: 2968 Patina Ct, Camarillo
Rating: 4.57

4.6 Rating 2,809 Reviews

90 %

of reviewers recommend MyCozyBoots

Company Reviews

Metrics

4.6

Based on 2,809 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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MyCozyBoots 5 star review on 14th February 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hello. I ordered some boots and the process was so easy. They came so quickly. Thank you.”

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Posted 2 years ago

“I received a robe for myself as a bday gift, and it is the most amazing robe ever! I ordered one for my Mom and Sister as a gift!”

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Posted 2 years ago

“So”

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Posted 2 years ago

“Love the purchase of my Ugg boots. I purchased my boots a few weeks before Christmas and my boots were delivered quickly just in time before Christmas.”

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Posted 2 years ago

“My shopping and overall experience with My Cozy Boots was pleasant and I look forward to doing more business in the future!”

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Posted 2 years ago

“I ordered the wrong Ugg’s for my daughter and customer service representative helped me in process ing my return and ordering of the correct Ugg’s.”

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Posted 2 years ago

“I was so happy to finally end my two year search for the navy Bailey Button Ugg Boot! Even more surprised and overjoyed how quickly my packaged arrived!!”

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Posted 2 years ago

“Boots arrived quickly in new condition and return for not fitting was processed quickly”

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Posted 2 years ago

“Super fast shipping. Box and everything was in perfect condition. Would buy from again and agsin”

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Posted 2 years ago

“Not worth it fake item”

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Posted 2 years ago

“Muy cómodas”

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Posted 2 years ago

“Pleasure doing business with Uggs where exactly as described”

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Posted 2 years ago

“I needed to return due to the wrong size. After waiting quite some time for them to get back to me, I was refused, and their customer service was very rude. I would highly not recommend shopping My Cozy Boots.”

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Posted 2 years ago

“Fake Boots, Liars and worst customer service. Please stay away or you will regret”

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Posted 2 years ago

“Terrible return policy. 14 days for a christmas gift? Seriously? Stick with zappos, ugg website or amazon. Will never buy from a no-name retailer like this again!”

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Posted 2 years ago

“I have tried to contact anyone within the company to exchange sizes. I have not been able to get through to anyone. Very disappointed with this company.”

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Posted 2 years ago

“My order only took a couple of days to be fulfilled. Tracking was available so one could see the progress to delivery. Additionally, the price was right. I would certainly do business with My Cozy Boots in the future.”

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Posted 2 years ago

“We are daily wearers of Ugg boots for many years. The boots were purchased in November, opened at Christmas and worn inside our home over the last 3 days. The quality is noticeably inferior to our many existing pair, thinner in lining and outer layer, showing signs of visible wear. Requesting a return, MyCozyBoots declined stating their return policy is 14 days (of purchase) and unused. We are suspect of the boots from this vendor and recommend purchasing elsewhere.”

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Posted 2 years ago

“Very good boots”

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Posted 2 years ago

“I placed an order for the holidays which I received on November 30th. The size was too large and the company wouldn't let me exchange it. I can't believe they wouldn't extend the exchange policy during the holidays. I won't do business with them again!”

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Posted 2 years ago

MyCozyBoots is rated 4.6 based on 2,809 reviews