“Customer service requested for my personal private details which are protected by PDPA laws in order to NOT give a refund, reimbursement or restatement of voucher. Any logical or reasonable human would NOT provide them with their private personal details if FAVE was not going to give ANY refund, reimbursement or restatement. If negative or 0 star rating were possible, I would give it a -5 star rating. Sad that anyone has to resort to doing an internet review to give the general an accurate impression of Fave.”
“Have always used Fave mostly for Fave payments and sometimes for their deals. As I am a person who doesn't like to go through the hassle of signing up for membership programs, I like how easy it is for me to earn and use cashback at places such as Prime Supermarket or Harvey Norman. And I can connect my grab wallet to earn grab points too.”
“Awesome that I can get Cashback and Grab points when I use my GrabPay wallet on Fave.
Love using Fave for Beauty deals. The prices are super affordable and the service provided is usually high quality. Just need to be prepared for a bit of upselling lah but doesn't bother me much.”
“Huge FavePay user. Very easy to use and I linked to my GrabPay account which means I get cashback and Grab points.
FaveDeals is pretty okay too. You just need to read the fine print before purchasing! But all in all, Its an app I use daily!”
“I like Fave for their deals and easy payment method. It's convenient for me, as many places near me offer Favepay. Cashback is great too when I'm trying to save up!”
“Contrary to the other reviews, I found Fave to be really welcoming and flexible with their refunds policies! I had made a purchase before the circuit breaker which had an expiry. I requested for an extension, and they gladly gave me one with no questions asked! Clearly understanding that it was out of my control:) Thank you Fave!”
“Smooth transactions using FavePay (love the 10% cashback at the lunch place I frequent!) all the time and I double dip using GrabPay or DBS PayLah!
Bought their TimeZone Arcade $50 for $100 deal and it was easy to redeem. Still have $60 left over credits will be back to Timezone VivoCity soon!”
“Deals are good for big events like my ah ma birthday, can buy buffets or Chinese dinner for quite cheap. As long as you read fine prints it's pretty well worth my money.”
“So far so good! I like Fave for their deals and easy payment method. Actually a lot of places near where I work can use favepay so I like to use, save a bit here and there cos got cashback.
Deals are good for big events like my ah ma birthday, can buy buffets or Chinese dinner for quite cheap. As long as you read fine prints it's pretty well worth my money.”
“same problems as everyone else. cant redeem during CB, won't refund me. merchants seem to also be acting in bad faith. 3 months tried to get a booking, each booking was 1 month in advance and each time get cancelled.”
“I just deleted my FAVE app and will have nothing to do with this company again. I was forced to use my cash voucher which was originally meant for yoga sessions. Due to covid, I wasn't able to use the vouchers and instead of refund o was asked to use it for other purposes. There was nothing else I needed so o bought some food vouchers. One of them was Marche Pizzas. I was shocked to find out that the voucher has expired a couple of days later. As it turns out, the voucher expires on the same day as purchase. I wrote to FAVE whose convenient reply was - the expiry date was on the voucher. True, it is my bad that I didn't read the voucher but I would never have bought it if I had known that it will expire on the same day. There is no indication on marche's ad that the voucher has to be redeemed on the same day before you buy it. Of course we all should learn to read small prints. However, this type of business practices are disingenuous and we should not support online businesses with bad faith.”
“Very POOR service and POOR support. when you have problems, they hardly helped to resolve the problems but rather points you in circles rather than taking ownership to solve the problem and the problems does not get solved. No protection for buyers and customers and if you have been overcharged by the vendor, Fave does not pay you back and you get cheated without getting compensation from Fave. Fave is DEFINITELY NOT RECOMMENDED. The Fave app is plagued with problems and bug and when you are at the vendor to make payment, Fave app would far too frequently state that it's temporarily out of service and you could not get any support to resolve it at that time. The live chat in the Fave app also does NOT work and when I have feedback this problem to the support, nothing was being done to resolve this and the support does not even take any ownership to resolve problems that customer faces.”
“Poor service! Late reply and even try to dragging the time. After one month said voucher should be cancel within the timeline. No refund.
Will not use this Apps again!”
“I bought fave tickets for a restaurant in Singapore. When we went all the way to the place, we found it closed. I asked Favd for refund. Almost a month has passed, and only thing I get from them is that you have cancelled within the timeline. No refund.
Beware of this company who sells tickets of closed outlet and no refund to come”
