My Phone Support Reviews

Name: My Phone Support
Address: 41 Madison Avenue, 31st Floor, New York
Rating: 4.78

4.8 Rating 3,344 Reviews

95 %

of reviewers recommend My Phone Support

Company Reviews

Questions

Metrics

4.8

Based on 3,344 reviews

Customer Service
Communication Channels	Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

1-877-327-8721

Email:

support@consumersoft.com

Location:

41 Madison Avenue, 31st Floor
New York
10010

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My Phone Support 1 star review on 19th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The phone support was very effiecient and took care of all my needs”

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Posted 8 years ago

“yes I'm very happy”

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Posted 8 years ago

“made up the updates”

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Posted 8 years ago

“The agent was very knowledgeable and helpful and fixed my problems very quickly to my satisfaction.”

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Posted 8 years ago

“Harpreet IS A TOP EXPERT WITH A VERY KEEN ABILITY TO UNDERSTAND THE CUSTOMERS PROBLEM. HE HAS A "GENUINE" HELPFUL ATTITUDE, GREAT PATIENCE AND THE SKILL TO SOLVE PROBLEMS OTHER TECHS STUMBLE ON***”

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Posted 8 years ago

“very kind and helpful. Fulfilled my expectation”

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Posted 8 years ago

“it made my day thank you”

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Posted 8 years ago

“Ankit, my support person, was very knowlegeable, professional, helpful, kind & patient. He cleaned out my computer & tried to installed my McAfee antivirus/antispam protection & even called McAfee when the McAfee software would not install. Since McAfee was having network issues & request we try installing spam protection in 4-5 hrs, Ankit was nice enough to follow up in 5 hours & call me back to help install the McAfee program. Ankit was very good at explaining each step to me on what he was doing & tried different ways of trouble shooting issues. Ankit did an excellent job working with me.”

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Posted 8 years ago

“Harpreet Support was excellent and informative. Thank you”

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Posted 8 years ago

“They are always available to help and very polite.”

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Posted 8 years ago

“Learned of the problems and corrected them in a timely manner---Thanks”

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Posted 8 years ago

“fixed my problem”

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Posted 8 years ago

“They fixed problems that I was having with the computer but I had difficulty understanding the support people, partcularly the tech becasue their English wasn't spoken very clearly.”

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Posted 8 years ago

“My issues were finally resolved but it took 4 1/2 hours of staying online with the technician. It appears that much of the time was spend on researching resolutions. Perhaps more seasoned technicians need to be brought in. Each time I call for support I have to plan to be involved in the resolution for a minimum of 2-3 hours. That is not what I'm used to with other support services.”

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Posted 8 years ago

“well satisfied”

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Posted 8 years ago

“He was very fast and knew exactly where to go to fix the problem .”

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Posted 8 years ago

“So far, I have no pop up issues and my computer seems to running great.”

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Posted 8 years ago

“Both gentlemen that I spoke to were very polite and extremely helpful, not only with the problem I was having, but also with general questions. Thank you.”

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Posted 8 years ago

“Besides costing $109, Deepak Rana was AWESOME! He was courteous and knowledgable and got the job done.”

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Posted 8 years ago

“The technican was very professional, explained what he was doing, was very polite and fixed my problem in a short amount of time.”

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Posted 8 years ago

My Phone Support is rated 4.8 based on 3,344 reviews