My Phone Support Reviews

Name: My Phone Support
Address: 41 Madison Avenue, 31st Floor, New York
Rating: 4.78

4.8 Rating 3,344 Reviews

95 %

of reviewers recommend My Phone Support

Company Reviews

Questions

Metrics

4.8

Based on 3,344 reviews

Customer Service
Communication Channels	Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

1-877-327-8721

Email:

support@consumersoft.com

Location:

41 Madison Avenue, 31st Floor
New York
10010

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My Phone Support 1 star review on 19th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“manwel is very good, but had trouble understanding him!! But he knew what I needed and did it.. Great work”

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Posted 9 years ago

“Tech was excellent. Thank you.”

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Posted 9 years ago

“Anil Kumar was very polite and very informative in resolving my problem.”

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Posted 9 years ago

“Excellent Customer Service. I'm glad I have a maintenance contract with My Phone Support”

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Posted 9 years ago

“SUKHJOT SINGH asked some preliminary questions, identified the problem and immediately did what was necessary to get my computer functioning without the virus.”

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Posted 9 years ago

“very helpful would recommend”

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Posted 9 years ago

“Vikas was very helpful and my issue was resolved quickly.”

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Posted 9 years ago

“my tech was so helpful and when you are 73 it really helps. Recha was very patient with me and help guide me through the problem he resolved. If I have problems again I hope I get him. Thanks again young man you get a 10 from me.”

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Posted 9 years ago

“Satyam was very fast and accurate. Extremely helpful.”

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Posted 9 years ago

“Extremely professional, knowledgeable, and courteous.”

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Posted 9 years ago

“I have successfully used your service two times in the past 3 months. Today's session required a lot of assistance from the technician. He was always polite and helpful and fixed my problem. I am happy and satisfied that I purchased your package. Thanks. Linda A”

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Posted 9 years ago

“The technician was very knowledgeable and polite. He fixed my computer problems and was pleasant to work with. Don Marler”

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Posted 9 years ago

“Your support team was very helpful”

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Posted 9 years ago

“Technician understood the problem and was able to fix the problem and fixed the issue in 10 minutes. Before the Quick Books tech trying for over an hour and could not fix. What a great service for a small business. A life saver.”

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Posted 9 years ago

“I just got anew computer and Mr Singh was very helpful in setting it up to my personilation with text and some operations. He was helpful and professional.”

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Posted 9 years ago

“I have just finished a 2 1/2 call for your very good technicians, Taran Jeet and Deepak. I originally called as I had received what I believed was a "scam" call from an overseas phone number from a young man saying he was calling from Microsoft and asked me if I was the prime user of my computer, as it had been noticed that over a period of three months various "malware" (?) had been trying to get into my computer. I felt suspicious of this caller and gave him no information and asked for his number and said I would call back. The number he gave me 877-822-7770 said that the person I was calling was currently unavailable. Obviously not Microsoft. Anyway, Taran Jeet said he would check my computer and I permitted access. After 1.75hrs it showed there were 687 problems and he suggested I should have the Windows Expert clean up the problems. So I said okay to the $149.50 to clean it up. This took another 45 minutes. So now, hopefully, my computer will be cleaner and faster. Both Taran and Deepak were very professional and courteous, and, I must say, good salesmen. My thanks to them both. Fine Microsoft representatives.”

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Posted 9 years ago

“I am very pleased with the help I received...they were great to work with and answered every question I had. I am very thankful for all they did for me!”

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Posted 9 years ago

“The technician was able to fix my pop-up problem. Very efficient and quick.”

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Posted 9 years ago

“This person was patient with me and ultimately fixed my problem. I'm very happy with this service to this point. It's well worth it.”

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Posted 9 years ago

“Arun was very helpful and knowledgeable”

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Posted 9 years ago

My Phone Support is rated 4.8 based on 3,344 reviews