My Phone Support Reviews

Name: My Phone Support
Address: 41 Madison Avenue, 31st Floor, New York
Rating: 4.78

4.8 Rating 3,344 Reviews

95 %

of reviewers recommend My Phone Support

Company Reviews

Questions

Metrics

4.8

Based on 3,344 reviews

Customer Service
Communication Channels	Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

1-877-327-8721

Email:

support@consumersoft.com

Location:

41 Madison Avenue, 31st Floor
New York
10010

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My Phone Support 1 star review on 19th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received a call from someone who said they had a call from MS saying I wasn't the only one on my machine and MS asked them to fix it.. The spiel they gave me was very convincing but I called My Phone Support to see if there really was a problem. The tech who worked with me verified that there was no problem whatsoever and the caller was trying to scam me. I had just upgraded to windows 10 today and I thought I had done something wrong. The tech checked all the setting and said things looked good on the new windows, and there was no one on my machine other than me. I am so glad that I had a contract with My Phone Support. I hate to think what might had happened to me if I didn't have these guys looking out for me. I couldn't be more satisfied with the help today and in the past. I've had a couple of other calls for help and My Phone Support consistently gives me outstanding support.”

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Posted 9 years ago

“I encountered some spyware from a website and it was re-directing my internet requests to other web pages. I called My Phone Support and the problem was detected and fixed in less than 20 minutes. I am very glad I have been a My Phone Support customer for the past five years.”

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Posted 9 years ago

“Neeraj Kumar Mandel is an excellent tech. I needed his help very much and appreciate his care. Betty Rainey”

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Posted 9 years ago

“I am so pleased at the helpfulness of everyone I have talked to this week. All the Technical support I have received was extremely satisfactory. Would not hesitate to recommend My Phone Support to my friends.”

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Posted 9 years ago

“Kapil was so knowledgeable in that my problem(s) were solved in a timely manner and with courtesy. My day was made so much better is that I can move on to do other work on my computer knowing that I have complete trust with Microsoft teks. josie”

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Posted 9 years ago

“I always receive excellent support. I never have had a problem that this team can't resolve!”

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Posted 9 years ago

“Vivek Juyal was veryl helpful and I appreciate everything he did for me.”

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Posted 9 years ago

“the tech was very helpful and patient”

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Posted 9 years ago

“Excellent service! Technicians very knowledgeable and courteous!”

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Posted 9 years ago

“i CONTACTED MY SUPPORT RIGHT AWAY WHEN i RECEIVED A WARNING SAYING THAT MY COMPUTER WAS HACKED & SENSITIVE DATA WAS STOLEN. IMMEDIATELY i WAS CONNECTED TO A SERVICE TECHNICIAN WHO ASSISTED ME IN RESOLVING MY COMPUTER PROBLEM. IN ADDITION I WAS TRANSFERRED TO ANOTHER TECHNICIAN WHO WAS ABLE TO ASSIST AND GUIDE ME THE PROCESS TO REPAIR MY BOOT MENU THAT WAS ACTING UP. ITS GREAT TO KNOW THAT I'M DEALING WITH COMPETENT AND EFFICIENT TECHNICIANS THAT CAN RESOLVE PROBLEMS 24 HRS A DAY 7 DAYS A WEEK. BEST MONEY I EVER SPENT. MY COMPUTER WAS UP IN RUNNING WITHIN 2- 2-1/2 HRS.”

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Posted 9 years ago

“the tech was patient and nice and hopefully solved my issues.”

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Posted 9 years ago

“I’m so relieved and impressed with the incredible patients and knowledge of this technician. I’m glad to have this service. Please keep up the outstanding work. Henry”

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Posted 9 years ago

“The technicians i have dealt with are all professional and very knowledgeable. They have always fixed my problems and explained what they were doing. Good people.”

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Posted 9 years ago

“Every technician and sales person that I have talked to have been very helpful and knowledgeable. They kept calling even though I did not have a chance to talk to the when I called. Very helpful and considerate.”

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Posted 9 years ago

“It took quite awhile to fix problems because their was so many issues on my computer. Everything I needed fixed got done by a wonderful Tech named Maharmed. If all stay's well. I will recommend My Phone Support by others. My God Bless this company!! Appreciate the support. Keep up the good work. Thank You”

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Posted 9 years ago

“Kapil was great and really knows his stuff. I am very happy with the work he did for me.”

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Posted 9 years ago

“i had several assistants to work on my problem, and after several hours my problem appears to be fixed. however several times it was hard to hear the assistant or understand him. that was the only negative problem. i would give my phone support an overall A. thank you for your service.”

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Posted 9 years ago

“Ajit and Ankur were very helpful and my problem was solved. Thank you.”

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Posted 9 years ago

“Thank you so much for your help, it normally takes a long time for the issue to be fixed but this time it was not. You very good at what you do, thanks again.”

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Posted 9 years ago

“bOTH MEN WERE VERY KIND AND HELPFUL.”

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Posted 9 years ago

My Phone Support is rated 4.8 based on 3,344 reviews