My Phone Support Reviews

Name: My Phone Support
Address: 41 Madison Avenue, 31st Floor, New York
Rating: 4.78

4.8 Rating 3,344 Reviews

95 %

of reviewers recommend My Phone Support

Company Reviews

Questions

Metrics

4.8

Based on 3,344 reviews

Customer Service
Communication Channels	Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

1-877-327-8721

Email:

support@consumersoft.com

Location:

41 Madison Avenue, 31st Floor
New York
10010

Write Your review

Tell us how My Phone Support made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

My Phone Support 1 star review on 19th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Radhikamoni Sukadulari was the last person to assist me she worked for more than 1.5 hours to get my Quicken 2015 installed...I can not say enough good words about her...she is an excellent ++ helper”

Helpful Report

Posted 10 years ago

“The technician conducted the monthly computer clean-up and then tackled my problem of the screen dimming. He tried a number of things and it didn't fix the problem. Then he went online to look at what people had said about problems with my computer and actually uninstalled and reinstalled a driver that needed to be done. Everything worked fine after that. I was very satisfied in that he didn't give up, even though he didn't know exactly what to do. He took the trouble to go on the internet and look up this problem on my computer.”

Helpful Report

Posted 10 years ago

“Problems were solved and computer is working well again”

Helpful Report

Posted 10 years ago

“He was very helpful and cleaned up my computer better than I expected. Thank you! Christina Santos christinamico@cfl.rr.com”

Helpful Report

Posted 10 years ago

“Amshu Jaiswal did an absolutely outstanding job in helping to solve a seemingly easy problem where my printer no longer printed wirelessly. Prior to working with Amshu, I had worked with another company for 4 hours last evening. Eventually, they hung up, leaving me feeling like I was a bother to them despite having paid an initial fee. It was NOT a good experience. Today, I was helped by two people before Amshu, each of whom did their very best, but could not solve the problem. Three hours later, Amshu was handed my problem. The difference relative to the previous company, I believe, is that he listened to my story (despite numerous boring details), asked important questions, and regularly checked with me about what we were doing. Unlike prior efforts, he didn't go far off in directions that had already been tried. Rather, he did check out previous efforts and realized they wouldn't work and was able to get back on track with staying focused on the unique problem my situation presented. Nevertheless, he had to do a very long procedure, which he did methodically, keeping me informed, all the way. He like others in this company, was very respectful, but also, direct, quick thinking and felt like a life-saver as I had already lost a day of work and have 2 days worth left to do tonight and tomorrow. I so appreciate his intellect, professionalism, capacity to persevere, and humility. Even though it still took a few more hours once he did his diagnostic work-up, I gradually developed confidence that HE might actually be the one to solve my problem. Having a PhD myself, of course I felt completely embarrassed by my own technological limitations (i.e, ignorance)! Nevertheless, he never made me feel like my questions were as ignorant as they felt to me! Overall, I highly recommend him (except if I need him!!) and particularly his company for hiring such a wonderfully capable, and knowledgeable person. Thanks again for great work. Sincerely yours, BJS”

Helpful Report

Posted 10 years ago

“I tried to get this virus off my computer for months. My friend recommended these guys and within 2 hours it was gone, maybe I need to go back to school, anyway kudos to them”

Helpful Report

Posted 10 years ago

My Phone Support is rated 4.8 based on 3,344 reviews