My Phone Support Reviews

Name: My Phone Support
Address: 41 Madison Avenue, 31st Floor, New York
Rating: 4.78

4.8 Rating 3,344 Reviews

95 %

of reviewers recommend My Phone Support

Company Reviews

Questions

Metrics

4.8

Based on 3,344 reviews

Customer Service
Communication Channels	Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

1-877-327-8721

Email:

support@consumersoft.com

Location:

41 Madison Avenue, 31st Floor
New York
10010

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My Phone Support 1 star review on 19th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“help was complete and very understanding om prakashis super at what he does”

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Posted 9 years ago

“The best service I have ever got ; great company and great people.I am a Microsoft costumer forever!!!”

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Posted 9 years ago

“Thank You Very Much the tec agent was very good Thanks Judy Roesner”

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Posted 9 years ago

“Both men I talked to and had in my computer were very helpful and took care of my issues”

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Posted 9 years ago

“Technician was very helpful. He explained what he was doing. He made sure that all of my questions were answered and asked if all of my issues were resolved. He was polite and I felt he was very interested in addressing my questions.”

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Posted 9 years ago

“The best computer help that I ever received.”

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Posted 9 years ago

“The tech's were very helpful, and thorough, and repaired the problem..”

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Posted 9 years ago

“Very helpful and informative. Seemed confident all issues were resolved.”

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Posted 9 years ago

“My technician was Om Prakash Singh. He was very excellent! Helpful, courteous, thorough. I couldn't have asked for a better technician! Bravo!”

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Posted 9 years ago

“all three of the tech's that I had contact with were easy to work with and knowledgeable in their field. thanks JD”

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Posted 9 years ago

“Both gentlemen that helped me with my computer problems were very helpful and very pleasant to work with. They explained what they were doing so I could understand and they answered my questions when I wanted to be sure I understood how to follow up. Good customer service”

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Posted 9 years ago

“I was satisfied with the quality of service and the effectiveness and demeanor of the technician. Situation and problem solved.”

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Posted 9 years ago

“Complicated case, Om and Rajez worked hard to resolve, thanks to both and they did a very good job.”

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Posted 9 years ago

“Your tech. was so patient with me, he deserves a raise. He helped me with so much. I hope he knows how I appreciate his patience and help. thank you very much for your help sight. Patricia Farley”

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Posted 9 years ago

“You guys are amazing. You have made my life with my computer so much better.”

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Posted 9 years ago

“very good service however i did not like being pushed to buy more protection at christmas time.”

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Posted 9 years ago

“the help was terrific but Microsoft created this issue, i never should have had to ask this much less pay for fixing it because the Microsoft 10 ads are misleading the average user. I followed prompts to download and in the process LOST EVERYTHING I HAD ON MY COMPUTER - EVERYTHING - and had to access help to fix it AND PAY FOR THE HELP. i'm not complaining about the help, the gentleman were more than patient with an angry frustrated confused person who became enraged at the SALES PITCH for fixing my computer for a problem i never would have encountered in the first place had i not followed the MISLEADING PROMPT to download Windows 10 for FREE, not realizing I would lose all my data by doing so. This is ROBBERY as far as I'm concerned - download the Windows 10, lose EVERYthing, then PAY to have them fix the problem??? its a SCAM - PERIOD. tHANK YOU TO THE FELLOWS THAT HELPED ME OUT, YOU WERE WORTH THE FEE - BUT A FEE I NEVER SHOULD HAVE HAD TO PAY...MICROSOFT should foot the bill for this and pay TECH SUPPORT double for putting up with the chaos they created. Thank you, that's all.”

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Posted 9 years ago

“Excellent service”

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Posted 9 years ago

“It took a while to clean the computer up but Mr. Vijay Singh Rawat kept me informed and did a very good job. The computer is running much better and the problems I had have been resolved.”

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Posted 9 years ago

“very good info on all programs good service from all persons that I had contact with thank you again”

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Posted 9 years ago

My Phone Support is rated 4.8 based on 3,344 reviews