My-Store Reviews

Name: My-Store
Address: Flurstrasse 55, Z, Z
Rating: 4.35

4.4 Rating 17,350 Reviews

84 %

of reviewers recommend My-Store

4.4

Based on 17,350 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

About My-Store:

www.my-store.ch ist eine Schweizer Webseite für Privatverkäufe und Eigentum des Unternehmens DeinDeal AG.

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Anonymous

Anonymous // 01/01/2019

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“Processus de commande easy 😊”

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Posted 1 month ago

“Prompt delivery, product exactly as viewed. Very good experience.”

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Posted 1 month ago

“The delivery took too long.”

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Posted 1 month ago

“Super tout c'est bien passé”

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Posted 1 month ago

“L‘envois était long mais sinon l‘article est génial”

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Posted 1 month ago

“Livraison mauvaise taille et sandales déjà portées car traces usures”

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Posted 1 month ago

“J'achète depuis des années chez Mystore. Rien à redire, si ce n'est les délais de livraison qui ont largement augmenté ces derniers temps. Mais cette situation ne semble pas dépendre de Mystore à 100%. Je fais preuve de compréhension.”

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Posted 1 month ago

“Très bonne qualité”

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Posted 1 month ago

“High luxury cosmetics at affordable price”

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Posted 1 month ago

“Bien mais livraison longue.”

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Posted 1 month ago

“Alles super,danke.”

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Posted 1 month ago

“this time good”

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Posted 2 months ago

“My comment is about the shop, not about the products. Used to be a very good provider, but the delivery time takes far too much to be acceptable and delays experienced for the predicted times. Also customer service takes long to respond. I have requested to cancel an order as it was delayed by a few weeks and still no resolution. Unfortunately,not recommending this shop anymore. :(”

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Posted 2 months ago

Hello Ms. Lazea, Thank you very much for your feedback. First of all, we would like to sincerely apologize for the inconvenience caused and the delayed delivery. The delay is due to a comprehensive overhaul of our internal logistics processes and the transition to a new fulfillment partner. Unfortunately, this transition has led to unexpected delays in processing and shipping your order—this is not in line with our usual standards, and we deeply regret it. We are working hard to optimize the new processes and restore delivery times to their usual level as soon as possible. We are particularly sorry that we did not inform you sooner and more transparently about the issues and their impact. It was never our intention to keep you waiting or to make you feel that you were not being well taken care of. The current restructuring efforts affect not only internal processes but also our collaboration with external partners. This presents many challenges, which unfortunately also impact our availability. We are currently receiving an unusually high volume of inquiries—both by phone and email—so our customer service team is working at full capacity, and wait times are longer than you’re used to from us. Nevertheless, we would like to assure you that we are carefully processing every single inquiry—even if it unfortunately takes a little longer at the moment. We sincerely hope for your understanding during this challenging time and wish you a wonderful day. Warm regards MyStore.ch

Posted 1 month ago

“Die Lieferung dauert extrem lange, aber der Rest ist super”

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Posted 2 months ago

“Tutto secondo quanto indicato”

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Posted 2 months ago

“incroyablement surprise pour l’offre”

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Posted 2 months ago

“Nul nul nul”

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Posted 2 months ago

“I can’t pay with Twint so it’s little disappointing”

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Posted 2 months ago

“Tout s'est bien passé.”

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Posted 2 months ago

“Gut. Die filter sind hilfreich. Neuerdings geht es etwas länger bis die Bestellung verschickt wird. Laut Kundendienst soll ich 3 Monate uf meine Asics warten.”

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Posted 2 months ago

My-Store is rated 4.4 based on 17,350 reviews