My-Store Reviews

Name: My-Store
Address: Flurstrasse 55, Zürich, Zürich
Rating: 4.39

4.4 Rating 14,596 Reviews

86 %

of reviewers recommend My-Store

4.4

Based on 14,596 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

About My-Store:

www.my-store.ch ist eine Schweizer Webseite für Privatverkäufe und Eigentum des Unternehmens DeinDeal AG.

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Anonymous

Anonymous // 01/01/2019

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“Quand c’est DPD qui distribue, je n’ai jamais mon paquet à la bonne place 😡”

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Posted 1 year ago

“sehr unübersichtlich 2te Bestellung verzögert sich offenbar ohne Mitteilung Bestellung kann icht storniert werden”

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Posted 1 year ago

“J'ai reçu ma commande avec beaucoup de retard!”

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Posted 1 year ago

“5 jours de retard par rapport la date de livraison prévue”

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Posted 1 year ago

“paquet très bien emballé mais livraison longue à arriver”

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Posted 1 year ago

“good products. good delivery time. very bad customer service. I selected the products but for one I passed the order with the incorrect size. I placed another order for the correct size and I sent an email to customer service to ask not to deliver the trousers for the incorrect S size and to reimburse me. I received the reply to my email after 2/3 days when the order was already shipped. Hence I asked the lady to send me a coupon because I did not want to pay for the delivery given the fact I notify the mistake immediately after but due to the delay of the Mysotr ecustomer service the good was shipped anyway. Again another person replied to my email telling me to ship the good to get reimbursed with no reply to my request of receiving a coupon for a free return. I wrote back once again and once again I know I must wait at least 2/3 days to receive a reply which very likely will not AGAIN have attached my free return coupon. TIme of replies too long and all the time someone different replies which probably very superficially replies without truly understanding and reading the questions asked by the clients to me it is inacceptable compared to the customer service of other online swiss companies.”

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Posted 1 year ago

“Semplice a mio avviso”

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Posted 1 year ago

“Très bien, sauf que la position des tablette est définie.”

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Posted 1 year ago

“Délai de livraison important”

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Posted 1 year ago

“Livraison très longue”

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Posted 1 year ago

“Livraison trop longue concernant la date dite sur confirmation de vente!”

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Posted 1 year ago

“Bis jetzt wurde noch nichts geliefert, nur lesen können, es gab einen Schadensfall beim pflanzer, nachher nix mehr gehört!”

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Posted 1 year ago

“Pas très contente du transporteur”

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Posted 1 year ago

“Difficultés avec la livraison par dpd. Je minimalise mes achats chez my store parce que dpd comlplique la livraison”

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Posted 1 year ago

“en général bien mais dans ma dernière commande il manque un article .”

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Posted 1 year ago

“I recently purchased a Le Creuset product, and while I can't offer extensive feedback on the product itself as there were no deals available, I can certainly comment on the delivery process. The delivery was swift and efficient, which I greatly appreciated. Thank you for the prompt service!”

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Posted 1 year ago

“Buona, ma l adesivo non regge”

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Posted 1 year ago

“Spedizione veloce”

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Posted 1 year ago

“Den Einkauf gut, DPD schlecht, insbesondere wenn man unregelmässig zu Hause ist. Umleitung und deponieren mühsam, Lieferung unzuverlässig.”

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Posted 1 year ago

“Leider diesmal nicht so toll.”

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Posted 1 year ago

My-Store is rated 4.4 based on 14,596 reviews