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My 1st Years Reviews

4.4 Rating 3,940 Reviews
84 %
of reviewers recommend My 1st Years
Read My 1st Years Reviews

About My 1st Years:

At My 1st years they know that the first years of a child

Visit Website

Phone:

0844 409 7020

Email:

info@my1styears.com

Location:

DC4 Cheaney Drive,
Grange Park Industrial Estate,
Northampton
Northamptonshire
NN4 5FB

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Lovely unique gift, my friend is over the moon.
Helpful Report
Posted 9 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 9 months ago
Really lovely
Helpful Report
Posted 9 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 9 months ago
Unfortunately, the Memory Box was a little damaged; but that can happen in transit. I might order another because, other than minor damage, I was delighted with quality of both the box and the cuddly toy. I have tried to include a photo.
Helpful Report
Posted 9 months ago
Hi, thank you for your feedback and for sharing the photo. We’re sorry to hear that the box arrived a damaged, but we’re delighted to hear that you were happy with the quality of both the box and the cuddly toy. I’ve sent you an email regarding this. Please check your inbox so we can make sure everything is sorted. Sincerely, Aleksandra from the My 1st Years Management Team
Posted 9 months ago
Bought this as a birthday present for my nephew and his parents loved it so much and so did he.
Helpful Report
Posted 9 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 9 months ago
Excellent experience shopping at My 1st Years.
Helpful Report
Posted 9 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 9 months ago
Just wanted to say thank you for packaging the gifts so professionally! Each one looked lovely with its own card — you did an amazing job
Helpful Report
Posted 9 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 9 months ago
I’m blown away with my order- Everything is fantastic Thank you so much ☺️
Helpful Report
Posted 9 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 9 months ago
The little train I received for my little grandson is beauitful !!
Helpful Report
Posted 9 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 9 months ago
Thank you for the quick response and new part after the broken box that was delivered had a part broken in it.
Helpful Report
Posted 9 months ago
Hi, thank you for your feedback! We’re glad we could resolve the issue quickly and get a replacement part to you. We really appreciate your patience and understanding. Best regards, Aleksandra, Management Team, My 1st Years
Posted 9 months ago
Perfect service fast delivery, really happy with the personalisation on the box
Helpful Report
Posted 9 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 9 months ago
Gift arrived all damaged, disappointed as it was a present
Helpful Report
Posted 9 months ago
Hi, thank you for taking the time to leave a review. While we're grateful for your feedback, we're saddened to hear that not everything met your expectations. We truly appreciate your comments, as they help us improve and provide a better experience for all our customers. If you’d like to discuss your experience further, please feel free to send an email to support@my1styears.com with the subject 'Review - Aleksandra' Sincerely, Aleksandra from the My 1st Years Management Team
Posted 9 months ago
Found them online, they have some beautiful stuff, found what I wanted, ordered it ,it arrived within the time stated ,I would highly recommend.
Helpful Report
Posted 9 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 9 months ago
Very poor quality, not worth the money. On first use the paint was coming away from the bottle and the slightest fall will dent the bottle.
Helpful Report
Posted 9 months ago
Hi, thank you for taking the time to leave a review. While we're grateful for your feedback, we're saddened to hear that not everything met your expectations. We truly appreciate your comments, as they help us improve and provide a better experience for all our customers. If you’d like to discuss your experience further, please feel free to send an email to support@my1styears.com with the subject 'Review - Aleksandra' Sincerely, Aleksandra from the My 1st Years Management Team
Posted 9 months ago
Excellent quality robe, beautifully packaged and fast delivery
Helpful Report
Posted 9 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 9 months ago
Perfect size and true to description. Would buy again.
Helpful Report
Posted 9 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 9 months ago
What a lovely item
Helpful Report
Posted 9 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 9 months ago
Lovely gift, looks very well made and arrived beautifully packaged
Helpful Report
Posted 9 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 9 months ago
Great item for my grandson but the driver left my parcel by my gate where it could off got stolen
Helpful Report
Posted 9 months ago
Hi, thank you for your feedback. We’re so pleased to hear you loved the item for your grandson! We’re really sorry to hear about the delivery issue and appreciate you bringing it to our attention. We’ll make sure to pass this on to our courier partners to help prevent this from happening again. Best regards, Aleksandra, Management Team, My 1st Years
Posted 9 months ago
Good service - item arrived as expected and swiftly!
Helpful Report
Posted 9 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 9 months ago
BOUGHT AND BEFORE IT CAME YOU HALF PRICED IF VERY DISAPPIONTING
Helpful Report
Posted 9 months ago
Hi, thank you for your feedback. We’re sorry to hear you’re disappointed. We start new discounts very often, so we recommend subscribing to our emails or newsletter to be the first to hear about new offers. Best regards, Aleksandra, Management Team, My 1st Years
Posted 9 months ago
My 1st Years is rated 4.4 based on 3,940 reviews