Name: My 1st Years
Address: DC4 Cheaney Drive, Grange Park Industrial Estate, Northampton, Northamptonshire
Rating: 4.40

“Bought from here before and the toys are always lovely. Website is easy to navigate. Quick delivery”

Helpful Report

Posted 8 months ago

Hi, thank you so much for the 4-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“The most beautiful personalised gifts. I ordered a little backpack for my daughter starting crèche and it’s lovely.”

Helpful Report

Posted 8 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“We absolutely love everything from our purchase. The quality of materials is super high too!”

Helpful Report

Posted 8 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“Beautiful rabbit, well made and presented well!”

Helpful Report

Posted 8 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“Brilliant product, 3rd time ordering.”

Helpful Report

Posted 8 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“Ordered the pink dressing gown with name embroidered in dark pink. Disappointed looks a bit used and washed out.”

Helpful Report

Posted 8 months ago

Hi, thank you for taking the time to leave a review. While we're grateful for your feedback, we're saddened to hear that not everything met your expectations. We truly appreciate your comments, as they help us improve and provide a better experience for all our customers. If you’d like to discuss your experience further, please feel free to send an email to support@my1styears.com with the subject 'Review - Aleksandra' Sincerely, Aleksandra from the My 1st Years Management Team

Posted 8 months ago

“Beautiful gifts and the boxes are brilliant as memory boxes”

Helpful Report

Posted 8 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“Easy to order online prompt delivery and gorgeous quality items.”

Helpful Report

Posted 8 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“I ordered medium sized stockings, as confirmed in the order email, however when they arrived they are small and I have noticed the website has been updated to say these are small despite them having previously been advertised as medium at the time when I purchased them. Very disappointed.”

Helpful Report

Posted 8 months ago

Hi, thank you for your review. We’re very sorry to hear about your disappointment. Our website was not updated and we do offer three different sizes; however, we are looking into this for you. Please get in touch with us so we can help resolve this. Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“Great choice of quality products, well priced and an option to personalise included in the price. Their customer service is excellent which is so important to me when buying on line.”

Helpful Report

Posted 8 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“The items have not yet been viewed as they were sent for Christmas presents. However, they were not delivered to the recipients home just left in the public entrance to the building. Could have been taken by anyone! Fortunately not.”

Helpful Report

Posted 8 months ago

Hi, thank you for your review. We’re very sorry to hear that your items were left in an unsafe location. That is certainly not the delivery experience we want for our customers. We appreciate you letting us know and hope the gifts arrive safely to the recipients. Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“Lovely company. Well made products and very helpful. Thank you.”

Helpful Report

Posted 8 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“I have bought my last two orders as Christmas gifts for my grandchildren so I’m looking forward to see how they are received. Thank you for your amazingly prompt delivery. Happy Christmas to you all.”

Helpful Report

Posted 8 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“Hello, I never received the package yet but it was meant to be delivered a few days ago! Where is it?”

Helpful Report

Posted 8 months ago

Hi, thank you for your review. We’re very sorry to hear that your order hasn’t arrived yet. We completely understand how frustrating this must be. Please get in touch with us so we can investigate the situation and ensure your order reaches you as quickly as possible. We really appreciate your patience and understanding while we look into this. Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“Lovely bag and detail”

Helpful Report

Posted 8 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“Very nice Peppa Pig ruck sack, lovely packaging too”

Helpful Report

Posted 8 months ago

Hi, thank you so much for the 4-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“What a lovely present”

Helpful Report

Posted 8 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“Absolutely loved the products I purchased for my granddaughters first Christmas”

Helpful Report

Posted 8 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“Amazing products - so well made - well worth the money”

Helpful Report

Posted 8 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“Got all the way to Australia safely and quickly. Lovely personalised lamb for new granddaughter.”

Helpful Report

Posted 8 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

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