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My 1st Years Reviews

4.4 Rating 3,940 Reviews
84 %
of reviewers recommend My 1st Years
Read My 1st Years Reviews

About My 1st Years:

At My 1st years they know that the first years of a child

Visit Website

Phone:

0844 409 7020

Email:

info@my1styears.com

Location:

DC4 Cheaney Drive,
Grange Park Industrial Estate,
Northampton
Northamptonshire
NN4 5FB

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I placed an order on 16th November and still haven’t received any of it yet. Please can you tell me where it is?
Helpful Report
Posted 7 months ago
Hi, we’re very sorry to hear that you haven’t received your order. It looks like there may be an issue with the delivery address provided. Please get in touch with our customer service team so we can help resolve this and ensure your order reaches you. Best regards, Aleksandra, Management Team, My 1st Years
Posted 7 months ago
My first time shopping with My 1st Years xx beautiful and so easy to order. I will definitely be ordering again THANKYOU xx
Helpful Report
Posted 7 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 7 months ago
Absolutely delighted with the backpack for my little girl, such good quality, would definitely purchase from here again
Helpful Report
Posted 7 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 7 months ago
Got what I wanted Beautiful Came quick Value for money
Helpful Report
Posted 7 months ago
Hi, thank you so much for the 4-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us! Best regards, Aleksandra, Management Team, My 1st Years
Posted 7 months ago
Beautiful items
Helpful Report
Posted 7 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 7 months ago
Lovely personalised product, beautifully boxed :)
Helpful Report
Posted 7 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 7 months ago
Our little boys guitar is perfect. He absolutely loves it
Helpful Report
Posted 7 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 7 months ago
Delivery was delayed twice
Helpful Report
Posted 7 months ago
Hi, thank you for your feedback. We’re very sorry to hear that you still haven’t received your order. Our customer service team has already initiated an investigation, and as soon as they hear back from the courier, they will be in touch with you. Thank you for your patience. Best regards, Aleksandra, Management Team, My 1st Years
Posted 7 months ago
Excellent quality
Helpful Report
Posted 7 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 7 months ago
good quality, good shipping
Helpful Report
Posted 7 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 7 months ago
Lovely big box but doll was just rammed in and it's dress was very creased. Now ironed for gifting !!
Helpful Report
Posted 7 months ago
Hi, thank you for your feedback! We’re glad you liked the big box, but we’re very sorry to hear that the doll’s dress arrived creased. We appreciate you taking the time to iron it for gifting and will pass your comments on to our team to help improve packaging in the future. Best regards, Aleksandra, Management Team, My 1st Years
Posted 7 months ago
Very good quality, lovely colours
Helpful Report
Posted 7 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 7 months ago
Good quality, fast delivery of personalised rucksack and water bottle. Only disappointment was the gift box all split along the crease. But the gifts inside were all good.
Helpful Report
Posted 7 months ago
Hi, thank you for your review! We’re delighted to hear that you’re happy with the personalised rucksack and water bottle. We’re very sorry to hear about the gift box splitting along the crease. We completely understand how disappointing that can be. Please get in touch with us so we can help resolve this. We really appreciate your feedback and support! Best regards, Aleksandra, Management Team, My 1st Years
Posted 7 months ago
Really cute and good quality clothing and didn't charge a fortune for embroidery too. Will buy from here again! (No photos as already wrapped for Christmas)
Helpful Report
Posted 8 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 8 months ago
Excellent selection of well made items for young children. Good prices for interesting colourful toys. Fast delivery,well packaged.
Helpful Report
Posted 8 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 8 months ago
Very professional, quick and items are gorgeous. Paddington which we had personalised is absolutely amazing.
Helpful Report
Posted 8 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 8 months ago
Efficient service. Quality products
Helpful Report
Posted 8 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 8 months ago
Back pack with name really good quality and very pleased with it. Liked the muslin cloths, shame only one was actually personalised, only noticed this in the description after purchase.
Helpful Report
Posted 8 months ago
Hi, thank you so much for your review! We’re really glad to hear that you’re pleased with the backpack and its quality. We’re sorry for any disappointment regarding the muslin cloths. The product description does note that only one is personalised, but we understand how easily that detail can be missed. If you have any questions or need help with anything else, please feel free to reach out. Best regards, Aleksandra, Management Team, My 1st Years
Posted 8 months ago
Nice train received in good condition an as described very pleased
Helpful Report
Posted 8 months ago
Hi, thank you so much for the 4-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us! Best regards, Aleksandra, Management Team, My 1st Years
Posted 8 months ago
Excellent company spoke on phone and very helpful! Absolutely love the toys I bought!
Helpful Report
Posted 8 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 8 months ago
My 1st Years is rated 4.4 based on 3,940 reviews