Name: My 1st Years
Address: DC4 Cheaney Drive, Grange Park Industrial Estate, Northampton, Northamptonshire
Rating: 4.40

“Very pleased with the service after my order went missing while with the courier. Aleksandra in the management team was really quick at responding and had a new order sent out the next morning. Really great service and the personalised plush I ordered my nephew looks lovely.”

Helpful Report

Posted 7 months ago

Hi, thank you so much for your kind words! We’re delighted to hear that we could resolve the issue quickly and that your nephew loves the personalised plush. Your feedback means a lot to us, and we’re always here to help with anything you need in the future! Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“I ordered a bag from here for my first boy and it was so good I returned to get a similar one for my second son. It’s perfect for nursery for a change of clothes etc and I love the personalisation of it having his name.”

Helpful Report

Posted 7 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“Happy to receive my items but slightly disappointed that they came from abroad , but I guess that’s the way it is now .”

Helpful Report

Posted 7 months ago

Hi, thank you for your feedback! We’re glad to hear you’re happy with your items. We really appreciate your comments and will pass your feedback on to the team. Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“I ordered a dressing gown for my nephew with his name embroidered on the front. I am so impressed with this, the quality is great and so soft and cuddly. It came in the most beautiful box. I am very very impressed and would highly recommend it.”

Helpful Report

Posted 7 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“A delightful pair of pyjamas, grandson will love them.”

Helpful Report

Posted 7 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“I’ve got a 2 year old granddaughter and a 3 month old granddaughter. I am so pleased with the quality of the items I have brought from you over the past 2 years. The personalised clothes make me feel I make my granddaughter feel special and loved.”

Helpful Report

Posted 7 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“Ordered a named stocking and sack for my grand daughter and my daughter was very pleased. Arrived quickly and lovely quality. I would agree with a previous review that the stitching colour used on this set doesn't really stand out, but my daughter wanted subtle, so it suits her. I've not given 10/10 as I think they are pricey in comparison to other sites, but I'm still happy my daughter got exactly what she wanted.”

Helpful Report

Posted 7 months ago

Hi, thank you for your thoughtful review! We’re delighted to hear that your daughter was pleased with the personalised stocking and sack, and that they arrived quickly and in lovely quality. We appreciate your feedback about the stitching colour and price. It’s always helpful to hear how we can improve, and we’re glad the subtle design suited your daughter’s taste. Thank you again for choosing us, and we hope your granddaughter enjoys her stocking and sack this festive season! Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“Quality product, fast delivery and beautiful packaging.”

Helpful Report

Posted 7 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“Nice choice of gift ideas. I chose an elephant soft toy for my niece's new baby with her name embroidered in the ear. Because the embroidery was in baby pink I opted for the white colourway over the grey so it would show up better. It arrived with her in good time for me to see it for real on my first visit last Saturday & it was just right, so thank you.🙂xx”

Helpful Report

Posted 7 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“Very good qaulity products very pleased with purchase thankyou”

Helpful Report

Posted 7 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“Parcel never arrived”

Helpful Report

Posted 7 months ago

Hi, we’re very sorry to hear that your parcel hasn’t arrived. We emailed you recently regarding this, so please do check your inbox and spam/junk folders. We’ll make sure to resolve this for you as quickly as possible. Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“Excellent Service with excellent products. Very pleased with the prompt service and delivery after I ordered”

Helpful Report

Posted 7 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“The personalised Paddington bag I purchased was lovely. The free box was a lovely too. Arrived quickly.”

Helpful Report

Posted 7 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“Really pleased with the little octopus I ordered, it's perfect for my new granddaughter. Very soft, larger than expected and lovely quality. Service was speedy and on time. 5 stars from me!”

Helpful Report

Posted 7 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“I bought it for a gift and they absolutely loved it.”

Helpful Report

Posted 7 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“Service was top class, very quick delivery, it came exactly the way I wanted it, there was no hassle, its for my nephew”

Helpful Report

Posted 7 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“Loved the items. I ordered 2 personalised sets as gifts but was not given the option of adding another gift box. Both sets came in 1 box. Item’s were beautiful and so cute. Loved them.”

Helpful Report

Posted 7 months ago

Hi, thank you so much for your lovely review! We’re delighted to hear that you loved the personalised sets. They really do make such adorable gifts. We’re sorry about the gift box issue. At the moment, an additional gift box has to be added separately, which is why both sets arrived in one box. We truly appreciate your feedback, and we’ll pass this along to our team to help improve the gifting options. Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“I ordered a gorgeous gold christening bangle Which was engraved and came beautiful wrapped with a personalised messaged on the box and on the card. And also included a lovely free gift. Ordering was simple the quality was great and the delivery was quick.”

Helpful Report

Posted 7 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“The robes were just an ok quality and the box was damaged. It was a gift so overall it was a little disappointing”

Helpful Report

Posted 7 months ago

Hi, thank you for your feedback. We’re very sorry to hear that the box arrived damaged, especially since it was intended as a gift. That’s certainly not the experience we want for our customers. Please get in touch with us so we can look into this further and put things right for you. Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

“I've ordered from here a few times, fast delivery and quality products.”

Helpful Report

Posted 7 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 7 months ago

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