Name: My 1st Years
Address: DC4 Cheaney Drive, Grange Park Industrial Estate, Northampton, Northamptonshire
Rating: 4.40

“Gorgeous product, boxed so nicely!! The only thing i would suggest is not having next day delivery available as an option as was advised after placing that this isnt acheivable after i emailed chasing on where my order was and got it 5 days after I ordered and I paid for next day delivery.”

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Posted 8 months ago

Hi, thank you for your feedback! We’re glad you love the product and the packaging. We’re very sorry for the confusion regarding next day delivery and that your order took longer than expected. We’ll review this to ensure clearer information is provided at checkout and improve the delivery experience in future. Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“Nice product and exactly as advertised 👍”

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Posted 8 months ago

Hi, thank you so much for the 4-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“Lovely quality gifts but gift box split”

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Posted 8 months ago

Hi, thank you for your feedback! We’re glad you loved the quality of the gifts. We’re sorry the gift box arrived split. Please get in touch with us, and we’ll be happy to help resolve this. Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“The personalised name was too faint could hardly see it but still very cute”

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Posted 8 months ago

Hi, thank you for your feedback! 💛 We’re glad you find the product cute and appreciate your note about the personalisation. We’ll pass this on to help improve visibility for future items. Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“Lovely item, quick delivery just typical on sale the day after I purchased 😂”

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Posted 8 months ago

Hi, thank you for your review! We’re so glad you loved the item and that it arrived quickly. We totally understand the timing with sales; it seems to happen to the best of us! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“First time I have placed an order with My 1st Years. Extremely happy with the service and quality and even packaging. I would highly recommend”

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Posted 8 months ago

Hi, thank you so much for the 4-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“Excellent delivery given that the products were personalised and well packaged. Superb quality and easy to assemble. Although the sizes are quoted on the website the tool bench is disappointingly small and I feel that the pictures are a little misleading. A lovely product to keep little hands busy for years to come.”

Helpful Report

Posted 8 months ago

Hi, thank you for your kind feedback! We’re delighted to hear you’re happy with the personalised products, quality, and packaging, and that assembly was easy. We appreciate your note about the size of the tool bench and the website images. We’ll take this on board to help make expectations clearer for future customers. We hope it brings lots of fun and keeps little hands busy for years to come! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“Lovely stuff!”

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Posted 8 months ago

Hi, thank you so much for the 4-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“Lovely backpack a little smaller than I thought but it’s done very well”

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Posted 8 months ago

Hi, thank you for your review! We’re glad to hear that you’re happy with the quality of the backpack. We appreciate your feedback about the size and hope it still proves useful and enjoyable. Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“Nice items, names on correctly but quite expensive to add. Delivery very slow and 'luxury box' arrived broken.”

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Posted 8 months ago

Hi, thank you for your feedback. We’re glad to hear that the items arrived with the names correct. We’re very sorry to hear about the slow delivery and that the luxury box arrived damaged. We appreciate your comments regarding the cost and will take them into consideration as we continue to improve our service. Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“Lovely items purchased but typing error on personalised book. Contact with team was good and a new correctly personalised book was sent. It would of been 5/5.”

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Posted 8 months ago

Hi, thank you so much for your kind words! We’re glad we could resolve the issue quickly and get the correctly personalised book to you. We really appreciate your feedback and hope it brings lots of joy. Hopefully next time we can earn that full 5/5 from you! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“This is the second time I have purchased items from My First years and overall I have been very happy with the service they have provide. I'm very impressed with the quality of the items, the packaging is great. I will be recommending My first Years to my friends.”

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Posted 8 months ago

Hi, thank you so much for the 4-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“The books are fantastic thank you. The only trouble was, they were delivered to the wrong house, very luckily they were delivered to me by the wrong house owners, so no harm done this time! Maybe the writing on your labels is too small, causing mistakes to be made?”

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Posted 8 months ago

Hi, thank you so much for your wonderful review! We’re delighted to hear you’re enjoying the books. We’re very sorry to hear about the delivery mix-up and appreciate you letting us know. We’ll pass your feedback on regarding the labels to help prevent this in the future.. Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“Lovely toybox , slightly disappointed it was self assembly.”

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Posted 8 months ago

Hi, thank you so much for your review! We’re glad you love the toybox. We understand it can be a little disappointing that it’s self-assembly. We do this to ensure nothing gets damaged during delivery. Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“Bit smaller than expected Loved the colour and the printing Was pleased with the toy box”

Helpful Report

Posted 8 months ago

Hi, rhank you for your review! We’re so pleased you loved the colour, printing, and the toy box overall. We appreciate your feedback about the size and hope it still fits perfectly for your needs! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“Product was just what I ordered. I was surprised that it came in such a huge box- not very eco friendly I thought!”

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Posted 8 months ago

Hi, thank you for your feedback! We’ll share your comments with the team as we continue to look for other packaging options. Please note that we do have an eco-friendly packaging option available at checkout. Thanks! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“Was very impressed with my personalised musical instruments! Very excited to give them to my niece for christmas”

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Posted 8 months ago

Hi, thank you so much for the 4-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“Arrived safely packaged. Not assembled yet. For Christmas.”

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Posted 8 months ago

Hi, thank you so much for the 4-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“Was really good and my niece loved it”

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Posted 9 months ago

Hi, thank you so much for the 4-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“Good quality product”

Helpful Report

Posted 9 months ago

Hi, thank you so much for the 4-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

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