Name: My 1st Years
Address: DC4 Cheaney Drive, Grange Park Industrial Estate, Northampton, Northamptonshire
Rating: 4.40

“Delivered earlier than expected.”

Helpful Report

Posted 8 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“Ordered from here a few times. Fantastic service and quality products. Would highly recommend ordering from here.”

Helpful Report

Posted 8 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“Excellent service and great product”

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Posted 8 months ago

Hi, thank you so much for your lovely review! We’re thrilled to hear that you’re happy with the colours and overall quality. It’s great to know it exceeded your expectations. We appreciate your feedback about the elastic versus a tie at the top; we’ll keep this in mind for future designs. So glad you’re super happy with it overall! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“Product badly packaged and very damaged extremely disappointing”

Helpful Report

Posted 8 months ago

Hi, we’re very sorry to hear that your product arrived damaged. Thank you for your feedback. We will pass this on to help improve our packaging. We can see that our customer service team has already sent a replacement, and we hope it reaches you in perfect condition. Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“Absolutely beautiful product!”

Helpful Report

Posted 8 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“EXCELLENT SERVICE BOUGHT FOR MY NEW GRANDDAUGHTER FOR CHRISTMAS LOVELY QUALITY”

Helpful Report

Posted 8 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“Beautiful dressing gown once you got the correct spelling of a name. But very quick to make good the mistake.”

Helpful Report

Posted 8 months ago

Hi, thank you for your review! We’re delighted to hear that you love the dressing gown and that we were able to quickly correct the spelling. We really appreciate your understanding and support! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“My 1st order wasn’t correct but they sorted it out straight away and sent out the correct one within a day”

Helpful Report

Posted 8 months ago

Hi, thank you for your review! We’re glad we could quickly resolve the issue and get the correct order to you. We really appreciate your support and understanding! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“Absolutely beautiful”

Helpful Report

Posted 8 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“An easy to use website with great products. Delivery was quick and items were packed neatly into boxes. Thank you 😀”

Helpful Report

Posted 8 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“Not very happy with my purchase, the gift box was ripped which doesnt look good when giving the gift.”

Helpful Report

Posted 8 months ago

Hi, we’re very sorry to hear that your gift box arrived damaged. We completely understand how disappointing this is when giving a gift. Please get in touch with us so we can assist further. We really appreciate your feedback! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“Hi the blanket I purchased I’ve actually purchased 3 as they are so nice . Perfect for that lovely present . I purchased one for my daughter who has just had a baby girl - she loved it then her partners lost the blanket 😥 She was very upset - Tom ( her partner ) asked me if I could order another one identical to the one she had - while I was ordering that I ordered one for myself too as I love the blanket . Great quality , fantastic embroidery name Lily . Great delivery service - they arrived really quick too - so thank you so much .’”

Helpful Report

Posted 8 months ago

Hi, thank you so much for your wonderful review! We’re thrilled to hear how much you and your family love the blankets. What a story with the lost blanket! It’s fantastic to know that the quality, embroidery, and delivery all met your expectations. Your kind words mean a lot to us, and we’re so happy the blankets are bringing joy to you and your loved ones. Thank you again for your support! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“Although parcels were a bit mixed up, and free toy missing, giving 5 star as they sorted it out straightaway so brilliant service all in all”

Helpful Report

Posted 8 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“Quality very good, im very satisfied. The colour is a little darker, but everything else is as shown on the picture. It came really quickly, in a wonderful package, beautiful box.”

Helpful Report

Posted 8 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“Very happy with purchase . Lovely quality . Beautifully presented , good delivery time . Would use company again and would recommend .”

Helpful Report

Posted 8 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“We are very pleased with both the design and the promptness of the delivery service. Thank you, and please continue your excellent work.”

Helpful Report

Posted 8 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“It's the first time I've ordered from here. The quality and presentation was very good.”

Helpful Report

Posted 8 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“Bought Noahs Arc (Animal Arc) as Christening Gift for Grandson but was disappointed it didnt come in usual luxury box. It wasnt overly big but when emailed customer service they advised they dont do boxes that size, which surprised me considering the combination bundles. However I have been told my grandson loves the gift and has been happily playing with it this morning. I would definitely order from My 1st Years again but will make sure I know how it's boxed in the future”

Helpful Report

Posted 8 months ago

Hi, thank you for your review! We’re delighted to hear that your grandson loves his Noah’s Ark and has been enjoying it. We completely understand your disappointment about the box size. As our luxury boxes vary depending on the product and bundle, they aren’t always available for every item. We really appreciate your understanding and look forward to helping you find more perfect gifts in the future! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“Fantastic presentation lovely gifts next day delivery overall excellent 👌”

Helpful Report

Posted 8 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

“The delivery was A+ and the bag is lovely, will defo use again”

Helpful Report

Posted 8 months ago

Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years

Posted 8 months ago

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