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My 1st Years Reviews

4.4 Rating 3,940 Reviews
84 %
of reviewers recommend My 1st Years
Read My 1st Years Reviews

About My 1st Years:

At My 1st years they know that the first years of a child

Visit Website

Phone:

0844 409 7020

Email:

info@my1styears.com

Location:

DC4 Cheaney Drive,
Grange Park Industrial Estate,
Northampton
Northamptonshire
NN4 5FB

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Beautiful backpack.
Helpful Report
Posted 8 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 8 months ago
Everything I’ve bought has been such good quality and they are always perfect gifts
Helpful Report
Posted 8 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 8 months ago
The present was great, wonderfully packaged and high quality. It looked exactly as in the pictures on the website. Birthday boy was very happy. Thank you!
Helpful Report
Posted 8 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 8 months ago
I am absolutely in love with my daughter’s toy box, very well made. I had a small issue and was blown away with the customer support service. They sorted the problem out very quickly. Best service I have ever had. Will be buying again from this company.
Helpful Report
Posted 8 months ago
Hi, thank you so much for your wonderful review! We’re delighted to hear that you love your daughter’s toy box and that our customer support exceeded your expectations. Your kind words mean a lot to us. Thank you. Best regards, Aleksandra, Management Team, My 1st Years
Posted 8 months ago
Very efficient
Helpful Report
Posted 8 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 8 months ago
Ordered a pair of baby shoes embroidered they are great quality and the embroidery is fantastic! They came in a beautiful gift box. The communication from start to finish was very good
Helpful Report
Posted 8 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 8 months ago
Poor customer service.
Helpful Report
Posted 8 months ago
Hi, thank you for your review! We’re very sorry that you were unhappy with our service. Unfortunately, we are unable to accept returns on personalised items if the change of mind is the reason, as stated in our terms and conditions. We appreciate your understanding. Best regards, Aleksandra, Management Team, My 1st Years
Posted 8 months ago
I contacted My 1st Years about my damaged box that came with my 1st grandchild’s 1st Christmas gift. I am very happy with their immediate response in sending me a perfect box wrapped up for a fragile delivery which contained a 15% off voucher inside. I will definitely be ordering more in the future. Thank you so much 😊
Helpful Report
Posted 8 months ago
Hi, thank you so much for your lovely review! We’re thrilled to hear that you’re happy with the replacement box and that everything arrived safely. It’s wonderful to know that the gift brought some extra joy to such a special occasion. We really appreciate your support and look forward to helping you find more perfect gifts in the future! Best regards, Aleksandra, Management Team, My 1st Years
Posted 8 months ago
The items I've bought have been really quality products, ideally suited to my grandchildren.
Helpful Report
Posted 8 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 8 months ago
I purchased a toy chest from My first year, On opening the item I found a damaged part, I contacted customer service by email and they were brilliant, Sent me a replacement part well packaged and overnight. The best customer service I have ever come across.
Helpful Report
Posted 8 months ago
Hi, thank you so much for your review! We’re thrilled to hear that we could resolve the issue quickly and that you’re happy with the replacement. It means a lot to hear your kind words about our customer service. We always aim to make things right. We really appreciate your support! Best regards, Aleksandra, Management Team, My 1st Years
Posted 8 months ago
Always great products and service
Helpful Report
Posted 8 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 8 months ago
Beautiful product. Very quick delivery. Beautiful gift box. My godson was delighted
Helpful Report
Posted 8 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 8 months ago
The gift for my first grandson is Beautiful and the box is a lovely moment
Helpful Report
Posted 8 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 8 months ago
Very impressed with choice on My 1st Years. Love the personalisation options and also the speed of delivery.
Helpful Report
Posted 8 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 8 months ago
Love it, so cute
Helpful Report
Posted 8 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 8 months ago
Gift I ordered was packaged within a lovely gift box and arrived very quickly
Helpful Report
Posted 8 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 8 months ago
Quality personalised gifts at affordable prices. I’m recommending to everyone! A great place for gifts for babies and young children.
Helpful Report
Posted 8 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 8 months ago
Great service and beautiful product
Helpful Report
Posted 8 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 8 months ago
Had a few things from here now, excellent quality stuff and beautifully packaged, will definitely be buying from you again 🥰🥰
Helpful Report
Posted 8 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 8 months ago
I've ordered loads from this company over the years myself and gifts for friends. Quality is always beautiful and delivery is always quick. Overall highly recommend!
Helpful Report
Posted 8 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 8 months ago
My 1st Years is rated 4.4 based on 3,940 reviews